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El Viajero San Andres Hostel & Suites

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El Viajero San Andres Hostel & Suites
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1,134 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Beijing
Reviewed 2 weeks ago via mobile

El Viajero charges in comparison to other hostels a quiet expensive price of 54'000 cop (to compare in Medellin I only paid 20'000 cop). For that price I was expecting an excellent hostel but unfortunately there are quiet some lacks here: - Bathrooms stink so badly you cant even leave the door to the room open (stayed in 2 different...

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Helpful?
Thank DJ1232013
Lugoco2, Gerente at El Viajero San Andres Hostel & Suites, responded to this review

Thanks a lot for your review! We´re glad your stay at El Viajero was enjoyable. We hope to have you again at one of our Hostels in Cartagena, San Andres, Cali or Salento. Yes we charge USD 18 a night, but that is not much (its the international average). And please take in note that we are more than 1.000...

Reviewed 3 weeks ago via mobile

Very bad experience very bad crew treated us very bad and didn't want to help us at all my camera was stolen over there and it is very. No expensive hostel for 8 dorm room Not recommend for any backpackers who want to go there

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Thank ofer s
Lugoco2, Gerente at El Viajero San Andres Hostel & Suites, responded to this review

Sorry about your camera, please let us know what happened so we can check it out.

Silver Spring, Maryland
Reviewed October 22, 2016

Obviously not a luxurious hotel, but that's not what it pretends to be. We came with quite a large amount of people. The receptionist was probably the most relaxed (yes, we can call that slow) I have ever met throughout Colombia, but that wan't a big deal. The only thing that really bothered me was the internet connection. It didn't...

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Helpful?
Thank Stef K
Lugoco2, Gerente at El Viajero San Andres Hostel & Suites, responded to this review

Thanks a lot for your review! We´re glad your stay at El Viajero was enjoyable. We hope to have you again at one of our Hostels in Cartagena, San Andres, Cali or Salento.

Reviewed October 14, 2016 via mobile

I am still trying to recover from the horrifying experience my friend and i had at El Viajero. We stayed in a private double room which had a safe with both a key and a code. At the first night we could not open the safe after entering the code, therefore we waited until the morning after when we were...

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Helpful?
Thank Dariaschitrit
Bogota, Colombia
Reviewed October 5, 2016

The rooms are worth the price, but the wi-fi won't reach it. For wi-fi you have to be in common areas that don't have air con. Breakfast is good. Attendants are friendly. Unclear information in website.

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Helpful?
Thank Mayumi D
Lugoco2, Gerente at El Viajero San Andres Hostel & Suites, responded to this review

Thank you for your message! We are pleased to read your good comments and knowing that your stay was a good experience. We hope to see you again at our Hostels in Cartagena, San Andres, Cali or Salento.

Reviewed October 4, 2016 via mobile

I should start by saying that we decided to stay here based on our fantastic experience at Viajero Cartagena, and the two hostels could not be further apart. Upon arrival we were not even greeted by completely uninterested hostel staff. When we finally had their attention we checked in and made our own way to the room, only to discover...

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Helpful?
Thank Michael C
Lugoco2, Gerente at El Viajero San Andres Hostel & Suites, responded to this review

We are sorry about your experience in San Andres, wbe sure we will look further into this issue. Sorry again.

Baltimore, Maryland
Reviewed September 29, 2016

This hostel is terrible— the discount for staying at Viajero hostels isn’t worth it. I stayed at the Viajero in Cali and it was great, and that's the only reason I stayed at the one in San Andres. It was cluttered and dirty, the staff was rude, the first night I was there a staff member walked into the dorm...

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Helpful?
Thank lonerucksack
Lugoco2, Gerente at El Viajero San Andres Hostel & Suites, responded to this review

We are really sorry about your experience. Be sure that we will take a deep look to see what happened and take the proper correctives to the employees who failed. Please get back to us so we can give you cortesies in other Viajero Hostels.

London, United Kingdom
Reviewed September 23, 2016

This place could easily be an amazing hostel, but the service was very poor. Arrived at 11.30pm to find that our reservation "did not exist". Interestingly another guest who arrived a few minutes later had the exact same issue. Booking had been made through booking.com and was eventually found on the system with the message stating the arrival time. My...

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Thank ankai12
Lugoco2, Propietario at El Viajero San Andres Hostel & Suites, responded to this review

Sorry about that, please contact us for discounts on other El Viajero Hostels.

Singapore
Reviewed September 20, 2016 via mobile

Most of the staff show no effort to help unlike most hostels I've been to in Colombia. Bookings are extremely unorganized and you can find yourself without a bed or activity even though you've booked it. Breakfast is included and is OK. No hot water. We know people who had money stolen from a safe in a private room where...

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Thank Benmilstein
Reviewed September 18, 2016

This is the first & probably biggest/most social hostel on San Andres. The wifi is terrible in the rooms & barely works on every floor. The breakfast is pretty good (make your own paninis & empanadas available sometimes!)...& cleaning staff is very active. They have a tour desk to help out with activities as well. The AC is only on...

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Helpful?
Thank alwaysLVA
Lugoco2, Gerente at El Viajero San Andres Hostel & Suites, responded to this review

Thank you so much for your comment. We are glad to know that your experience at El Viajero was great. We hope to see you soon at one of our Hostels in Cartagena, San Andres, Cali or Salento.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
Official Description (provided by the hotel)
Conveniently located in Downtown San Andres, only a ten minute walk from the airport and a five minute walk from its beautiful beaches famous for its 7 colored sea (Sea Flower Biosphere Reserve), available for Snorkeling, Scuba Diving, Kite Surf, Kayak & Jet sky.All our Dorms and private rooms have AC and have Ensuite Toilet!! Double and Twin Private rooms have also LED TV's with international cable and Safe Deposit Boxes. Breakfast is included in the rate!!The Hostel is located in a 5 stories building and each floor has a thematic design (Rastafarian, Pirate, Sea-flower) and we also have our penthouse Bar & Discotheque!!Enjoy also our common TV & DVD room, common kitchen, internet area with 4 computers and WI-FI available at every floor.We organize daily activities inside and outside the hostel, offering you all the touristic information you need: motorcycle and car rental, diving and kite-surfing courses, boat tours, night clubs and much more!! ... more   less 

Additional Information about El Viajero San Andres Hostel & Suites

Address: Avenida 20 De Julio 3A-122, San Andres, San Andres Island 880001, Colombia
Location: Colombia > San Andres and Providencia Department > San Andres Island > San Andres
Price Range: $18 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — El Viajero San Andres Hostel & Suites 2*
Number of rooms: 28
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Questions & Answers

Here's what travelers have asked, with answers from El Viajero San Andres Hostel & Suites staff and other travelers.
23 questions
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Questions? Get answers from El Viajero San Andres Hostel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Let the windows open, so the bad smell of the bathrooms wont stay in the room.”
 of 5 bubbles 638mayumid, Oct 5, 2016 | Read review
“I've got the private room and really liked it :-)”
 of 5 bubbles mauromp, Jul 4, 2016 | Read review
“Private, 2 single beds”
 of 5 bubbles 674carmenz, Jan 6, 2016 | Read review
“Not at the second floor ”
 of 5 bubbles Willypau80, Jan 2, 2016 | Read review
“You should try and book ahead, especially in the high season.”
 of 5 bubbles Frogtree71, Dec 16, 2015 | Read review
5 of 5
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