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GHL Relax Hotel Sunrise

1,606 reviews
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Traveler (1707)
Room & Suite (499)
Pool & Beach (345)
Overview
  • Excellent24%
  • Very good40%
  • Average20%
  • Poor7%
  • Terrible9%
Mar 24, 2017
“Take a room with a view from the sea”
Jun 14, 2017
“Old fashioned and style hotel”
Free Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
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1 - 5 of 98 reviews
Reviewed June 14, 2017 via mobile

I book one room sea view and the views was the best. The attention in reception was poor, the room is not clean and the humidity was crazy. My A/C was leaking water constantly. The furnitures were old and in the rooms there was not...More

3  Thank Jordi V
Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel SunriseResponded June 25, 2017

Receive a warm greeting on behalf of the staff that makes up the GHL Relax Hotel Sunrise. Thank you for taking your time to answer our survey. It is always a taste that our guests participate in the continuous improvement of our quality standards. Reviews...More

Reviewed March 29, 2017 via mobile

My first visit to San Andres. I chose Sunrise hotel as one of the two best hotels in San Andres, as I was told by the travel agent. The Hotel was presentable in the outside, in the inside it was beautiful. Very centralized to all...More

2  Thank Louatu1056
Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel SunriseResponded March 31, 2017

First of all give you thanks for the information you supply us, about the situations with the services offered by us. We condone sincerely for the inconvenience this might have caused, at the time we will take measures to make sure that you do not...More

Reviewed March 24, 2017

It's one of biggest hotels in the island, and one with the best structure, including access to the beach. However, the building is under renovation and the rooms without view have a terrible musty smell and are very humid, specially the bathroom. After two days...More

1  Thank Cristiane_Brum
Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel SunriseResponded March 28, 2017
Google Translation

Para Relax Sunrise GHL família é importante saber a sua avaliação sobre o nosso serviço. Todos os dias trabalhamos para...More

Reviewed February 27, 2017 via mobile

This is one of the worst hotel I've ever been. I could write 2 pages about it, but it's even not worth it. This hotel is the dirtiest one I ever seen, there is humidity everywhere, all the windows and the doors are covered with...More

1  Thank FloAroundtheWorld11
Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel SunriseResponded March 31, 2017

Receive a warm greeting on behalf of the staff that makes up the GHL Relax Hotel Sunrise. Thank you for taking your time to answer our survey. It is always a taste that our guests participate in the continuous improvement of our quality standards. Reviews...More

Reviewed December 10, 2016

We got stuck on San Andres because our flight was cancelled to Providencia. We stayed at the Sunrise Beach and it was great. Very nice, very clean, hot water and an excellent breakfast. It was a last minute decision and they accommodated us quickly and...More

1  Thank caljane17
Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel SunriseResponded December 12, 2016

Relax for GHL Sunrise family is important to know your assessment about our service. Every day we work to improve the quality of the hotel, making a commitment to exceed the expectations of our guests. Thanks for helping us evaluate our service. We are looking...More

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12345620
About
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$147 - $205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in San Andres
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$147 - $205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in San Andres
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (1707)
Room & Suite (499)
Pool & Beach (345)
Dining (60)
Amenities (36)
Family and Play Areas (28)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
traveldp44
October 22, 2015|
AnswerShow all 6 answers
Response from Simon S | Reviewed this property |
Sorry, it should be addressed to Natick of course /Simon
0
Votes
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12345631
Room Tips
"Take a room with the sea view, because they have windows that could be open."
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"Don't know because it was a last minute deal for us.. I would say ocean view"
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"It has rooms with sea view"
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"Best view is Ocean view"
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