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    GHL Relax Hotel Sunrise

    Avenida Newball No 4-169, San Andres, San Andres Island, Colombia
    Save
    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE $53
    $189
    $136
    $188
    $189
    Traveler (1494)
    Pool & Beach (300)
    Room & Suite (290)
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    Overview

    • Excellent24%
    • Very good38%
    • Average21%
    • Poor7%
    • Terrible8%
    Mar 24, 2017
    “Take a room with a view from the sea”
    Nov 20, 2016
    “The hotel has potential...but that's all”
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    Spa
    Free Internet
    3 Star Hotel
    All hotel details
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    Decameron Isleno
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    Hotel MS San Luis Village
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    #22 of 28 hotels in San Andres
     
    Hotel Casablanca
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    San Andres Noblehouse Hotel
    365 reviews
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    Rooms
    May 14May 15
    |
    1 room, 2 adults, 0 children
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    Traveler rating
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    Reviewed 4 weeks ago via mobile

    My first visit to San Andres. I chose Sunrise hotel as one of the two best hotels in San Andres, as I was told by the travel agent. The Hotel was presentable in the outside, in the inside it was beautiful. Very centralized to all...More

    Helpful?1  
    Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel Sunrise

    First of all give you thanks for the information you supply us, about the situations with the services offered by us. We condone sincerely for the inconvenience this might have caused, at the time we will take measures to make sure that you do not...More

    Reviewed March 24, 2017

    It's one of biggest hotels in the island, and one with the best structure, including access to the beach. However, the building is under renovation and the rooms without view have a terrible musty smell and are very humid, specially the bathroom. After two days...More

    Helpful?
    Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel Sunrise
    Google Translation

    Para Relax Sunrise GHL família é importante saber a sua avaliação sobre o nosso serviço. Todos os dias trabalhamos para...More

    Reviewed February 27, 2017 via mobile

    This is one of the worst hotel I've ever been. I could write 2 pages about it, but it's even not worth it. This hotel is the dirtiest one I ever seen, there is humidity everywhere, all the windows and the doors are covered with...More

    Helpful?
    Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel Sunrise

    Receive a warm greeting on behalf of the staff that makes up the GHL Relax Hotel Sunrise. Thank you for taking your time to answer our survey. It is always a taste that our guests participate in the continuous improvement of our quality standards. Reviews...More

    Reviewed December 10, 2016

    We got stuck on San Andres because our flight was cancelled to Providencia. We stayed at the Sunrise Beach and it was great. Very nice, very clean, hot water and an excellent breakfast. It was a last minute decision and they accommodated us quickly and...More

    Helpful?
    Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel Sunrise

    Relax for GHL Sunrise family is important to know your assessment about our service. Every day we work to improve the quality of the hotel, making a commitment to exceed the expectations of our guests. Thanks for helping us evaluate our service. We are looking...More

    Reviewed November 20, 2016 via mobile

    Its obvious it used to be a very good hotel and it has all the potential to be the best hotel in the island, but it lacks maintenance. When I got there they gave me room 526, if you get that room RUN away, worst...More

    Helpful?
    Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel Sunrise

    Relax for GHL Sunrise family is important to know your assessment about our service. Every day we work to improve the quality of the hotel, making a commitment to exceed the expectations of our guests. We apologize sincerely for any inconvenience I caused him we...More

    Decameron Isleno
    1,675 reviews
    #1 of 28 hotels in San Andres
     
    Hotel MS San Luis Village
    219 reviews
    #22 of 28 hotels in San Andres
     
    Hotel Casablanca
    1,127 reviews
    #6 of 42 hotels in San Andres Island
     
    San Andres Noblehouse Hotel
    365 reviews
    #2 of 28 hotels in San Andres
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Room Service
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $145 - $192 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in San Andres
    Photos
    Traveler (1494)
    Pool & Beach (300)
    Room & Suite (290)
    Dining (38)
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    Questions & AnswersAsk a question
    traveldp44
    We will be staying there in March and based on recent comments on Tripadvisor, I am very concerned about our accomodations. The manager has noted in several responses... "You effectively as noted by the Hotel requires a large investment in infrastructure, remodeling project that we are already doing and we hope that the future". Will the rooms be remodeled by March 2016? If only some, what should we request? Thank you.
    October 22, 2015|
    Answer Show all 6 answers
    Response from Simon S | Reviewed this property |
    Sorry, it should be addressed to Natick of course /Simon
    0
    Votes
    Adriana L
    Hola, me causa mucha curiosidad y también un poco de las preocupacion al ver las respuestas que da el hotel frente a los malos comentarios de explorer travels, diciendo que no tienen nada que ver con ellos!!!! Entonces porque el proceso de venta de las semanas lo hacen dentro de sus hoteles? Porque cuando se compra este sistema de vacaciones el vendedor todo el tiempo habla de la cadena de hoteles GHL y son los principales hoteles que ofrece? Me produce gran inconformidad que al momento de vender digan una cosa y cuándo las personas reclaman el hotel diga que no tiene nada que ver con ellos, QUE MAL!!! Eso me da pie para retractarme del contrato firmado el día de hoy
    April 24, 2017|
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    mtrando
    El clima, los primeros días de septiembre, es fecha de huracanes como dicen?
    April 18, 2017|
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    Room Tips
    "Take a room with the sea view, because they have windows that could be open."
    Read review
    "Don't know because it was a last minute deal for us.. I would say ocean view"
    Read review
    "It has rooms with sea view"
    Read review
    "Best view is Ocean view"
    Read review