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GHL Relax Hotel Sunrise

Avenida Newball No 4-169, San Andres, San Andres Island, Colombia
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1,160 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Morro de Sao Paulo, BA
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

It's better outside than inside. Old towels, room has things to fix. Wet floor is really dangerous. Breakfast is ok. Staff are nice. Pool os nice. Snaks at pool, happy hour is great. They say this hotel is one of The best in The island, I doubt. The room is large and has 2 beds, a couple need and a... More 

Helpful?
Thank MonicaLancha
GHLHOTELSUNRISE, General Manager at GHL Relax Hotel Sunrise, responded to this review

First of all give you thanks for the information you supply us, about the situations with the services offered by us. We condone sincerely for the inconvenience this might have caused, at the time we will take measures to make sure that you do not return to similar incidents occur. Please accept these apologies and thanks for your patience and... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed June 8, 2016 via mobile

A good option with a medium budget. The pool is amazing. Hot tubes, gym and sauna. Not all attendants speak english, so prepare your spanish. Good breakfast with attentive waiters. A place for family and couples. Have a good time in this hotel.

Helpful?
Thank Felipe Hideki I
GHLHOTELSUNRISE, General Manager at GHL Relax Hotel Sunrise, responded to this review

Relax for GHL Sunrise family is important to know your assessment about our service. Every day we work to improve the quality of the hotel, making a commitment to exceed the expectations of our guests. Thanks for helping us evaluate our service. We are looking forward to your return soon. Sincerely, Nora Lucia Velasquez General Manager More 

Bogota, Colombia
Level Contributor
73 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed May 31, 2016 via mobile

With a perfect location, just by the beach it is so sad to see how outdated and poorly care this place is. The pool is on the dock, with perfect sunbathing location, but all the cheap boats with very loud music and hundreds of tourists are right beside you, so if you're looking for a relaxing place, look somewhere else.... More 

Helpful?
Thank JGVIANA
GHLHOTELSUNRISE, General Manager at GHL Relax Hotel Sunrise, responded to this review

Relax for GHL Sunrise family is important to know your assessment about our service. Every day we work to improve the quality of the hotel, making a commitment to exceed the expectations of our guests. We apologize sincerely for any inconvenience I caused him we could. Sincerely, Nora Lucia Velasquez General Manager More 

Travelers are raving about these San Andres hotels

Quebec
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 25, 2016

Very secure, service is top, very clean right by the ocean, view is spectacular with all necessaries amenities, a place for family vacations, business meeting, romantic weekend anything goes!, will come back there, very recommended!

Helpful?
Thank rcpm1
GHLHOTELSUNRISE, General Manager at GHL Relax Hotel Sunrise, responded to this review

Thank you very much for your comments and congratulations, is for us very valuable to know your opinion and your experience at the Hotel, knowing we did feel at ease and that exceed your expectations motivates us to continue our efforts. We hope his soon return. Cordially, Lucia Nora Velasquez General Manager More 

Araraquara, Brazil
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 18, 2016

Our stay at the hotel was good. Compared to other places you see/find on the island this is probably one of the best places to stay, together with the Decameron Isleno. Our room was very spacious and clean all the time. You can see in the bathroom that the hotel is starting to age. There is some rust on the... More 

Helpful?
Thank CharlesValadao
GHLHOTELSUNRISE, General Manager at GHL Relax Hotel Sunrise, responded to this review
Google Translation

Com os melhores cumprimentos, em nome de toda a equipe que faz com que o hotel GHL Sunrise. Agradecemos ter... More 

Geneva, Switzerland
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 29, 2016

We stayed at the GHL Sunrise Hotel for 3 nights in March 2016. While it looks nice on every website, in reality everything is old and/or in need of repairs. It's like the hotel was built 30 years ago, and it was never maintained. At all. Our room on the 5th floor had a very nice view of the sea,... More 

Helpful?
1 Thank RobertGVA
GHLHOTELSUNRISE, General Manager at GHL Relax Hotel Sunrise, responded to this review
Google Translation

Receba uma calorosa saudação em nome da equipe que compõe o Sunrise hotel GHL. Queremos agradecer a você para fazer... More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 15, 2016 via mobile

I have been in this hotel twice one in 2013 and one in 2016. Once i had the room with balcony the second not. This hotel is Very Very dirty. The room are old with a lot of broken things. The humidity in the room is Very high so the balcony is fundamental. The equipe Can not speak English only... More 

Helpful?
1 Thank Patrizia D
GHLHOTELSUNRISE, General Manager at GHL Relax Hotel Sunrise, responded to this review

First of all give you thanks for the information you supply us, about the situations with the services offered by us. We condone sincerely for the inconvenience this might have caused, at the time we will take measures to make sure that you do not return to similar incidents occur. Please accept these apologies and thanks for your patience and... More 

Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 13, 2016

extremely long (20 min) check in...and check out...Dont get there before 3 to get your room, and that means 3, not one minute before. Room was ok, drain in shower needed repair, and there was a pervasive smell along the floor...fourth... View of ocean, balcony, great. Food, supurb, excellent buffets. Couldnt have been in a better location and the price... More 

Helpful?
1 Thank Dennis B
GHLHOTELSUNRISE, General Manager at GHL Relax Hotel Sunrise, responded to this review

Relax for GHL Sunrise family is important to know your assessment about our service. Every day we work to improve the quality of the hotel, making a commitment to exceed the expectations of our guests. We apologize sincerely for any inconvenience I caused him we could. Sincerely, Nora Lucia Velasquez General Manager More 

Porto Alegre, Rs
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 4, 2016

This is a big hotel, with a good infrastructure; it was built at the time of the "Cartel". We got there early, and the check-in was only at 3 o''clock BUT the front desk girl gave us an upgrade to a seaview room, wich made us very happy! The view from the room was astonishing, there's a huge balcony from... More 

Helpful?
1 Thank Su_brasil
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 26, 2016

I went with my parents and brother, the best thing i found about this hotel was the location, it is close to the beach and good restaurant but far enough of the noise of the night. The service is good too, the staff was friendly fast with the things like towels or drinks. This is an old hotel so they... More 

Helpful?
1 Thank Cesar R
GHLHOTELSUNRISE, General Manager at GHL Relax Hotel Sunrise, responded to this review

Relax for GHL Sunrise family is important to know your assessment about our service. Every day we work to improve the quality of the hotel, making a commitment to exceed the expectations of our guests. Thanks for helping us evaluate our service. We are looking forward to your return soon. Sincerely, Nora Lucia Velasquez General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
San Andres Island, one of the most fascinating and exotic places of the Colombian Caribbean, you find a resort and business unique in its category. GHL Sunrise Hotel has 170 rooms fully furnished and equipped with air conditioning, cable TV, telephone, safety box, hair dryer and minibar We have the Paradise Restaurant serving breakfast buffet from 07:00 -10:30, lunch buffet from 12:30 to 14:30 and Dinner buffet from 19:00 to 22:30. A la carte service and room service 24 hours. Restaurant Henrriette (in high season) with breakfast buffet and dinner buffet 7:00 to 10:30 and Dinner buffet from 19:00 to 22:30. Spectacular freshwater pool on the sea, exclusive beach, non-motorized water sports, diving Induction basic, basic induction windsurfing, sauna, jacuzzi, Turkish bath, gym instructor from 06:00 to 09:00 and 18:00 to 21:00 Monday to Friday, pool and beach towels, wireless internet in social areas courtesy of the hotel, nightclub Blue deep, Melon kiss karaoke bar,Park Point lobby bar and our bar Gaviotas at the pool . Cotton Cay Convention Center up to 500 people in auditorium. In the hotel lobby is located a responsive office that offers the following attractions: Island tour, ride to the Keys in boat, golf cart rental, bike rental, tour of the bay in boat, semi-submersible and aquanauts. ... more   less 

Additional Information about GHL Relax Hotel Sunrise

Address: Avenida Newball No 4-169, San Andres, San Andres Island, Colombia
Location: Colombia > San Andres and Providencia Department > San Andres Island > San Andres
Price Range: $90 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — GHL Relax Hotel Sunrise 3*
Number of rooms: 134
Reservation Options:
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Hotel Style:
#2 On the Beach Hotel in San Andres
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