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GHL Relax Hotel Sunrise

Traveler (1923)
360
Panoramas (9)
Pool & Beach (353)

About

Location
Cleanliness
Service
Value
San Andres Island, one of the most fascinating and exotic places of the Colombian Caribbean, you find a resort and business unique in its category. GHL Sunrise Hotel has 170 rooms fully furnished and equipped with air conditioning, cable TV, telephone, safety box, hair dryer and minibar We have the Paradise Restaurant serving breakfast buffet from 07:00 -10:30, lunch buffet from 12:30 to 14:30 and Dinner buffet from 19:00 to 22:30. A la carte service and room service 24 hours. Restaurant Henrriette (in high season) with breakfast buffet and dinner buffet 7:00 to 10:30 and Dinner buffet from 19:00 to 22:30. Spectacular freshwater pool on the sea, exclusive beach, non-motorized water sports, diving Induction basic, basic induction windsurfing, sauna, jacuzzi, Turkish bath, gym instructor from 06:00 to 09:00 and 18:00 to 21:00 Monday to Friday, pool and beach towels, wireless internet in social areas courtesy of the hotel, nightclub Blue deep, Melon kiss karaoke bar,Park Point lobby bar and our bar Gaviotas at the pool . Cotton Cay Convention Center up to 500 people in auditorium. In the hotel lobby is located a responsive office that offers the following attractions: Island tour, ride to the Keys in boat, golf cart rental, bike rental, tour of the bay in boat, semi-submersible and aquanauts.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Breakfast included
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Outdoor pool
Sauna
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Safe
HOTEL CLASS
1,762Reviews
2,202Photos
113Q+A
31Room tips
Traveler rating
  • 434
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  • 165
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Popular mentions
Hotel is example of a disaster. Dirty, fungus and bad service. You can smell of a damp everywhere. Rooms have fungus in air and we requested to change room. We switched room few time with no results. Place is dirty as a hell and you can see mark of glasses in your “new” hotel
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Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel Sunrise
Responded Jan 8, 2019
Receive a cordial greeting on behalf of all the human team that makes up the GHL Relax Hotel Sunrise. Thank you for taking your time answering our survey. It is always a pleasure for our guests to participate in the continuous improvement of our quality standards. we deeply regret the different situations described in your comment and we offer an apology to you for the discomforts that were generated during your stay.Our Organizational Culture is aimed at achieving the satisfaction of all our guests, and our ongoing work is the creation of a memorable experience, which was not fulfilled with you in this opportunity.We will be applying the necessary corrective measures to strengthen and ensure our services and we ask you to give us the opportunity to check in a future stay that all the mistakes we have made in the past have been corrected.Cordially,Maria Clara Quiros General Manager
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I’m arrive in this hotel , with great mood . Well first I start check in , they tell me I can go to the beach but we not giving towels to guest for the beach and pool :( how come ? You can’t make it check in before 3 pm , if you arrive latter you not going to be check in until
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Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel Sunrise
Responded Jan 8, 2019
Receive a cordial greeting on behalf of all the human team that makes up the GHL Relax Hotel Sunrise. Thank you for taking your time answering our survey. It is always a pleasure for our guests to participate in the continuous improvement of our quality standards. we deeply regret the different situations described in your comment and we offer an apology to you for the discomforts that were generated during your stay.Our Organizational Culture is aimed at achieving the satisfaction of all our guests, and our ongoing work is the creation of a memorable experience, which was not fulfilled with you in this opportunity.We will be applying the necessary corrective measures to strengthen and ensure our services and we ask you to give us the opportunity to check in a future stay that all the mistakes we have made in the past have been corrected.Cordially,Maria Clara Quiros General Manager
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+7
Me and my cousin arrived to a very disappointing hotel. Our room was literally falling apart! It’s a very spacious room but is in desperate need of a makeover. This has been the worst hotel I have ever stayed in. There’s a smell of damp everywhere, there’s no air conditioning
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Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel Sunrise
Responded Oct 31, 2018
Receive a cordial greeting on behalf of all the human team that makes up the GHL Relax Hotel Sunrise. Thank you for taking your time answering our survey. It is always a pleasure for our guests to participate in the continuous improvement of our quality standards. we deeply regret the different situations described in your comment and we offer an apology to you for the discomforts that were generated during your stay.Our Organizational Culture is aimed at achieving the satisfaction of all our guests, and our ongoing work is the creation of a memorable experience, which was not fulfilled with you in this opportunity.We will be applying the necessary corrective measures to strengthen and ensure our services and we ask you to give us the opportunity to check in a future stay that all the mistakes we have made in the past have been corrected.Cordially,Maria Clara Quiros General Manager
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Me and my wife went for 3 nights, and was a bad experience: 1. The price simply is not worth it, the facilities were dirty and in some cases they were falling apart. 2. The food is not the best, and I get intoxicated, ask for help and they were very rude and uncooperative. 3.
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Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel Sunrise
Responded Oct 31, 2018
Receive a cordial greeting on behalf of all the human team that makes up the GHL Relax Hotel Sunrise. Thank you for taking your time answering our survey. It is always a pleasure for our guests to participate in the continuous improvement of our quality standards. we deeply regret the different situations described in your comment and we offer an apology to you for the discomforts that were generated during your stay.Our Organizational Culture is aimed at achieving the satisfaction of all our guests, and our ongoing work is the creation of a memorable experience, which was not fulfilled with you in this opportunity.We will be applying the necessary corrective measures to strengthen and ensure our services and we ask you to give us the opportunity to check in a future stay that all the mistakes we have made in the past have been corrected.Cordially,Maria Clara Quiros General Manager
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So we didn’t really stay here but we came and enjoyed pool side drinks on two occasions and it was a great price wonderful service in an idyllic setting.... if we return to the island I expect we will stay here...
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Response from GHLHOTELSUNRISE, General Manager at GHL Relax Hotel Sunrise
Responded Sep 25, 2018
Thank you very much for your comments and congratulations, is for us very valuable to know your opinion and your experience at the Hotel, knowing we did feel at ease and that exceed your expectations motivates us to continue our efforts. We hope his soon return.Cordially,Maria Clara Quiros,General Manager
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Family and Play AreasBusiness Center & Event Rooms
Photo provided by managementGHL Relax Hotel Sunrise
Meeting room
Professional photo exclusively commissioned by TripAdvisorGHL Relax Hotel Sunrise
The Suite at the GHL Relax Hotel Sunrise
Professional photo exclusively commissioned by TripAdvisorGHL Relax Hotel Sunrise
The Suite at the GHL Relax Hotel Sunrise
Professional photo exclusively commissioned by TripAdvisorGHL Relax Hotel Sunrise
The Suite at the GHL Relax Hotel Sunrise
Professional photo exclusively commissioned by TripAdvisorGHL Relax Hotel Sunrise
The Ocean View Room at the GHL Relax Hotel Sunrise
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123456108
Não procurei saber....infelizmente não posso te ajudar.
0 votes
Hola, que incluye? Desayuno? Comidas?
Hola! Incluye solamente desayuno.
0 votes
Show all answers
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12345623
"All rooms has fungus"
"sea view amazing, yellow sand and peacefull place"
"Take a room with the sea view, because they have windows that could be open."
"Don't know because it was a last minute deal for us.. I would say ocean view"
"It has rooms with sea view"
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PRICE RANGE
$133 - $191 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaSan Andres and Providencia DepartmentSan Andres IslandSan Andres
NUMBER OF ROOMS
134
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