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Hotel Portofino

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Traveler (256)
Room & Suite (62)
Dining (37)
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Overview
  • Excellent25%
  • Very good29%
  • Average19%
  • Poor12%
  • Terrible15%
Jul 7, 2017
“Overpriced ”
Jun 26, 2017
“Not as represented”
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (266)
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1 - 5 of 10 reviews
Reviewed July 7, 2017 via mobile

Was recently at this hotel portafino. Definitely not what the name represents. Bought the breakfast and dinner option. Food was lousy and definitely not a large choice. The room was clean and they kept it clean. But no hot water. No wifi. And not enough...More

1  Thank Zee B
Response from Sara G, Director de Relaciones con Clientes at Hotel PortofinoResponded July 10, 2017

We are very sorry that we did not meet your expectations. But we appreciate your comments that help us to become better every day. Have a nice day. Regards, #PortofinoCaribe Family

Reviewed June 26, 2017 via mobile

Hotel Portofino was represented as an all inclusive resort which is technically correct but not what I expected. Good things first. It is in a good shopping district about a block and a half from the beach and zona Rosa. It was possible to get...More

1  Thank out-to-sea1959
Response from Sara G, Director de Relaciones con Clientes at Hotel PortofinoResponded June 27, 2017

We are very sorry that we did not meet your expectations. But we appreciate your comments that help us to become better every day. Have a nice day. Regards, #PortofinoCaribe Family

Reviewed June 14, 2017

2 Hours late to give me my room The ladies at the reception were rude, sarcastic and careless An aircon fixed to avoid regulating the temperature Greedy with food - The portions are ridiculous - you Can't choose and they give you as they like...More

2  Thank Andres C
Reviewed December 15, 2016

This hotel is confortable and you can swim in the pool in whatever time, the rooms have air conditioner, TV, WiFi, the restaurant is into the hotel, the food is delicious and the most important it is near to the beach

Thank mafe1002
Reviewed December 30, 2014 via mobile

Friendly and efficient, clean, comfortable, basic. Free Wifi at the front lounge. In a noisy part of town, so take some earplugs. Located very centrally. A 10 min walk to the airport, right by the beach, decent breakfast buffet with super friendly & helpful waiters....More

1  Thank scn_11
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About
Amenities
Top amenities
Pool
Restaurant
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Meeting Rooms
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
$112 - $272 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$112 - $272 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (256)
Room & Suite (62)
Dining (37)
Pool & Beach (19)
Family and Play Areas (11)
Questions & Answers
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Room Tips
"Find a room far from the bar"
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"Just make your best of research on services which you want!"
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"Ask for newer remodeled room, others with wood beds have termites"
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