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Embassy Suites by Hilton Atlanta - Perimeter Center

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Embassy Suites by Hilton Atlanta - Perimeter Center
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798 Reviews from our TripAdvisor Community

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Showing 796: English reviews
Elkton, Kentucky
2 reviews
3 of 5 stars Reviewed yesterday NEW

Now I know why this Embassy Suites is the cheapest in Atlanta. Needs upgrading, window had a bullet hole in the outside pane, no cover plate for the conduit box under the sink and our room did not get the cleaner's attention until 6:30 in the PM even though we had been gone all day. Will not stay here again.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Russell K
United States
2 of 5 stars Reviewed yesterday NEW

This Embassy was a disappointment. When we got there we went into a room very heavily sprayed to mask the cigarette smell. Unfortunately, I could smell both. We were placed in another room swiftly (Kudos on this) but I found the rooms to be outdated. Carpet in the hotel walkway areas was badly bleached out (it was red carpet that... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jerry B
Lithonia, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Stayed here for 2 nights for my family reunion. One of the three elevators didn't work my entire stay causing long waits for the other two. My room was not cleaned the entire weekend. Under the bathroom counter there was a dried bloody tissue and empty soap boxes. The gentleman at the front desk was not helpful at all! The... More 

Helpful?
Thank Monica B
Jennifer G, General Manager at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review

Dear Monica B, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Best... More 

Sterling Heights, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Hotel was dirty and dated. Was welcomed with a very rude checkin. Got to my room and had no soap, no toilet paper, no sheets on the bed, and the couch cushions were on the ground. When I went to complain the first time they told me they would send housekeeping. 2.5 hours later still nothing. So I went down... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank S183YEkristens
Jennifer G, General Manager at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review

I am so sorry you found your suite unsatisfactory. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I hope you consider staying with us again. We’d love to have you as our guest to ensure you have... More 

Sanger, Texas
Level Contributor
9 reviews
2 of 5 stars Reviewed 4 days ago NEW via mobile

Rooms are outdated. Had a ask them to clean our room, make bed, get towels DAILY. Had to clean dried up throw up on toilet lid from previous guest. Air not working properly. Room was hot-husband had maintenance come change air filter. It was black but they wouldn't let him take a pic. Breakfast was put up before 9 so... More 

Helpful?
Thank kscofield81
Jennifer G, General Manager at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review

Dear kscofield81, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Best regards,... More 

DC
Level Contributor
93 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

On the positive side, the room was comfortable and large (1-bedroom king), and parking was easy. This was an acceptable stay, but could have been wonderful but for a few shortcomings. When I arrived, there were four employees at the desk but only one trainee checking in the line of people waiting. The trainee did a good job given the... More 

Helpful?
Thank dcatravelerDc
Jennifer G, General Manager at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review

Dear dcatravelerDc, Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience.... More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed here 3 nights for business and I had no complaints at all. Every staff member I encountered was polite and more then helpful. Because of a scheduling issue I arrived way earlier then the check in. I was tired and hungry. The front desk staff was sooooo helpful. They couldn't get me in a room right away but... More 

Helpful?
Thank Allison B
Jennifer G, General Manager at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review

Dear Allison B, Thank you for taking a moment to share your experience. I am happy to hear you found the staff polite and helpful and the room clean and comfortable. We look forward to welcoming you back to our hotel in the not too distant future. Warm regards, Jennifer More 

1 review
2 of 5 stars Reviewed 6 days ago NEW

I reserved a "premier" suite. I'm not sure what was supposed to be "premier" about the room. Perhaps it was the large carpet stain of red wine, blood, something else? Or maybe it was one of the beds not having sheets on it? Maybe it was the wifi internet that took 45 minutes to connect to because it either kept... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Rob D
Jennifer G, General Manager at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review

Dear Rob D, Thank you for taking the time to provide feedback regarding your stay. We are sorry that you didn't enjoy the amenities of the premium suites. We take our guests feedback very seriously in order to improve our product and service. Thank you for staying with us and we hope that you will come back in the future... More 

Cincinnati, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was packed, and sold out, and they are under staffed, however I feel bad for those who are there working. They are doing there best to do a good job. The room was clean, other then there was dirty clothes left in a drawer from the guest before us, and the shower curtain had mold all over it.... More 

Helpful?
Thank Amy M
Jennifer G, General Manager at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review

Dear Amy M, Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We do get very busy with leisure travelers this time of year. Thank you again for your feedback and we hope you will consider staying with us again. Warm regards, Jennifer More 

Cordova, Tennessee
Level Contributor
118 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

So room was fine, bed comfortable. Not exactly a fan of view as your room overlooks an office building so you would never be too sure who looks across at you. It is hard to find. Not much signage and kind of hid from road. It is surrounded by Perimeter mall area so tons of places to shop if that... More 

Helpful?
Thank JPSandraTN
Jennifer G, General Manager at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review

Dear JPSandraTN, Thank you for staying with us during your recent visit to Atlanta. I am sorry that you had a bad experience with breakfast. Thank you for your feedback and we hope that you will give us another try when returning to the area. Warm regards, Jennifer More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Upscale hotel located in the Perimeter business and shopping district of Atlanta, adjacent to MARTA, providing access to all Atlanta attractions including the airport, Georgia World Congress Center and the Georgia Aquarium. All guests receive Complimentary Cooked-to-Order Breakfast and Manager's Reception daily. Hotel offers self parking and complimentary shuttle service within 3 miles to a variety of restaurant options from casual to fine dining and great shopping at Perimeter Mall. Onsite amenities are restaurant, Starbucks, free fitness and business centers, indoor pool and meeting space. Hilton Honors Program and Hilton Stay Connected wireless internet. ... more   less 

Additional Information about Embassy Suites by Hilton Atlanta - Perimeter Center

Address: 1030 Crown Pointe Parkway, Dunwoody, GA 30338
Location: United States > Georgia > Dunwoody
Price Range: $128 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Atlanta - Perimeter Center 3.5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Embassy Suites Atlanta - Perimeter Hotel Dunwoody
Embassy Suites Atlanta Perimeter Center
Atlanta Embassy Suites
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