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Best Western Gwinnett Center Hotel

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3670 Shackleford Rd, Duluth, GA 30096-4546
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (70)
Room & Suite (38)
Pool & Beach (5)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 26 hotels in Duluth
Location
Cleanliness
Service
Value
Travelers' Choice
The Best Western Gwinnett Center could not be in a better location! We are 10 minutes from the Gwinnett Center and Sugarloaf Mills Mall and directly off of I-85, we are a quick 20 minutes to downtown Atlanta. Within walking distance of the hotel, are restaurants of many varieties along with many shops. The Best Western Gwinnett Center offers free wireless and wired internet access throughout the property as well as a business center, fitness room and in season pool. Our valued guests will enjoy a hot complimentary breakfast each morning. Each room has a refrigerator, microwave, one-cup coffee maker, iron and ironing board, hair dryer and flat screen television. Our multilingual staff stand ready to provide you with impeccable service. In order to allow for a quiet stay for EACH of our guests, the property does NOT allow pets.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Meeting rooms
24-hour front desk
Dry cleaning
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Room service
Safe
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Russian, Spanish
467Reviews9Q+A28Room tips
Traveler rating
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Popular mentions
rocksprings77 wrote a review Jul 2020
Norcross, Georgia1 contribution
It was very clean and the staff was great. Nice big room with a nice bed and all amenities worked well. Really enjoyed our stay. I would most definitely suggest this hotel for any of my friends or family
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Review collected in partnership with Best Western
Date of stay: June 2020
Value
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Location
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Response from An Atlanta Concierge, Other at Best Western Gwinnett Center Hotel
Responded Sep 16, 2020
Dear Rocksprings77, Thank you for having stayed with us. Thank you for saying that our hotel is "very clean". We appreciate that. Do come again.
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caribcruiser2015 wrote a review May 2020
Snohomish, Washington238 contributions68 helpful votes
Lots of room in this hotel, King bed with lots of room to walk around it. this was a nice relief from driving in terrible Atlanta traffic. We had originally planned on going to Stone Mountain, but found ourselves in a five-mile completely stopped traffic backup trying to get there. So we turned North to Duluth just to get free.
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Date of stay: November 2019
Location
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Response from BestWesternGwinnett, Director of Social Media at Best Western Gwinnett Center Hotel
Responded Jun 5, 2020
Dear cribcruiser2015, We appreicate so much, you having stayed with us. We understand what you mean about the "Atlanta traffic". We hope that you will come again in the near future.
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janeO3529TP wrote a review Mar 2020
1 contribution
This Best Western was by far my nicest stay. It was very clean and the night check in desk person was super fast, friendly and accommodating. Super Clean, Super friendly check in staff and super easy to get to off the highway.
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Review collected in partnership with Best Western
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from BestWesternGwinnett, Director of Social Media at Best Western Gwinnett Center Hotel
Responded Mar 23, 2020
Dear Jane, Thank you so much for having stayed with us and for saying that we are "very clean" and that it was "by far" your "nicest stay". We really appreciate it. And we hope that you do come again. By the way, indeed, we are "super easy" to get off of the highway, being only one block away. Thanks for your review. Best Western Gwinnett Center Hotel
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ddddviss wrote a review Feb 2020
1 contribution
Bathroom handicap bars came out of wall. Advised we need a Handicap room with room for two people that were in wheelchairs full time. Room very small and no room to turn and position wheelchairs for handicap person to transfer to bed. Deaf person in party and TV closed caption would not work. Suppose to have a roll away bed but not there. Requested above when reservation was made 3 months before visit. Evening check in person was nice, Staff in dining area NOT.
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Review collected in partnership with Best Western
Date of stay: February 2020
Value
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Location
Cleanliness
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Sleep Quality
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Response from BestWesternGwinnett, Director of Social Media at Best Western Gwinnett Center Hotel
Responded Mar 3, 2020
Dear ddddviss, We are SO sorry for the experience you encountered. There's no excuse for the bars coming out of the wall and please be assured we will check each of our 4 handicapped rooms in that regard. We will also go over your reservation with our front office to try to find out why the rolloway was not in your room when you arrived. It gives us great displeasure to read such a review and we can only HOPE that you know that is not the norm here. Thank you for bringing these things to our attention. Best Western Gwinnett Center Hotel
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onyx411 wrote a review Jan 2020
Atlanta, Georgia3 contributions
Great hotel, great location, great price point! Hotel was clean, safe and priced very reasonable. Staff was very professional and courteous. Would recommend this location whenever you stay in the Atlanta area.
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Review collected in partnership with Best Western
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
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Response from BestWesternGwinnett, Director of Social Media at Best Western Gwinnett Center Hotel
Responded Jan 30, 2020
Dear onyx411, Thank you for saying that our staff is "very professional and courteous". We appreciate that and we are so happy that you feel that our property was "clean, safe and priced very reasonable". We hope that you will come stay with us again. Best Western Gwinnett Center Hotel
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Previous
PRICE RANGE
$80 - $118 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express atlanta - gwinnett mall hotel duluth, holiday inn duluth, duluth holiday inn
FORMERLY KNOWN AS
BEST WESTERN Gwinnett Center Hotel
LOCATION
United StatesGeorgiaDuluth
NUMBER OF ROOMS
68
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Frequently Asked Questions about Best Western Gwinnett Center Hotel
Which popular attractions are close to Best Western Gwinnett Center Hotel?
Nearby attractions include Pirate's Cove (0.6 miles), Studio Movie Grill (Duluth) (0.6 miles), and K1 Speed Atlanta (0.3 miles).
What are some of the property amenities at Best Western Gwinnett Center Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Gwinnett Center Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Gwinnett Center Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Gwinnett Center Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Gwinnett Center Hotel?
Conveniently located restaurants include Breakers Korean BBQ - Duluth, Bahama Breeze Island Grille, and Haru Ichiban.
Are there opportunities to exercise at Best Western Gwinnett Center Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Best Western Gwinnett Center Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Gwinnett Center Hotel?
The staff speaks multiple languages, including English, Spanish, and Russian.
Are there any historical sites close to Best Western Gwinnett Center Hotel?
Many travelers enjoy visiting Historic Wynne-Russell House (3.5 miles) and Karen Walker (3.7 miles).
Is Best Western Gwinnett Center Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.