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BEST WESTERN Gwinnett Center Hotel

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#4 of 23 Hotels in Duluth
Certificate of Excellence
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250 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Columbus, United States
1 review
5 of 5 stars Reviewed 1 week ago

My stay was very pleasant. The staff was very professional and polite. They went out of their way to help the guest and the hotel was the cleanest one i've been to so far in Atlanta. I enjoyed the ammenities, internet, the gym and the breakfast bar

Review collected in partnership with Best Western

Helpful?
Thank Monica D
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Monica, We are so happy that you feel our hotel "was the cleanest one" that you've been to in Atlanta and how great that it was your "best stay ever". Do please return in the future! Best Western Gwinnett Center Hotel Facebook.com/bestwesterngwinnett More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

I had left another hotel and came here. They didn't have any clean rooms available but when I told Mr. Al what happened, he found me a room. The room was so clean, the service was great. Mr. Al took great care of my family's needs. The breakfast served was good. I will always stay here when in Duluth!

Helpful?
Thank Ashley M
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Ashley, We are so happy that you felt that our room was "so clean" and that "the service was great". And PLEASE do return in the future. Best Western Gwinnett Center Hotel Facebook com/BestWesternGwinnett More 

Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My wife and I were looking for a nice hotel in the Duluth area. Having tried several in the area, we were not happy with any until we tried the best western. It has all of the qualities that we like in our hotels. Clean, friendly staff, nice area, close to everything, good breakfast, and nice rooms. The desk staff... More 

Helpful?
Thank Eric C
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Eric, Thank you for coming back "two weeks later". We appreciate that so much. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

Dunn
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Remodeled 1 1/2 year ago, comfortable bed, clean linens and surfaces and great in-room coffee. I stayed in a king size room which was surprisingly comfortable, as hotel beds go, with bigger than standard fridge. The breakfast was a little better than other BW'S because of the pancake machine. Very cute an efficient. Tasted and looked home made.

Helpful?
Thank travelismything22
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Travelismything22, We are so glad you liked our hotel. That pancake machine IS very popular! Thanks for having stayed with us. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

Mint Hill, North Carolina
Level Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 18, 2016

I stay at Best Western a lot, all over the place, and this is one of the best I've experienced: clean, attractive property, sharp, professional staff, outstanding breakfast, fast internet, hot shower, comfortable bed. I would definitely stay here again!

Review collected in partnership with Best Western

Helpful?
Thank John M
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Thank you John for your kind words. We were honored to have you with us and we hope you return. Sincerely, Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

Los Angeles, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 8, 2016

Nice and clean. Pretty good breakfast, but dining space was small. Check in friendly and prompt. Room was very clean and amenities above average. Bed was firm and comfortable. Internet access very good without complicated password. Would happily recommend to other travelers.

Review collected in partnership with Best Western

Helpful?
1 Thank Clifford B
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Clifford, Thank you so much for having stayed with us. We are so glad that you felt our room was "very clean" and that your check in was "friendly" and "prompt". We do hope you will return in the future. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

Fort Payne, Alabama
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 28, 2016 via mobile

We arrived with just under 40 people most of them teens and this place was great. Huge Christian Worship event for young people and the hotel was packed. Still the staff was friendly and helpful in every way. Clean comfortable rooms and with that many kids they stayed right on top of breakfast, never running out. Would go back in... More 

Helpful?
1 Thank bmclaren2011
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear bmclaren2011, The Forward Conference!! Yes, we were so delighted to have you with us again. We host the Forward Conference every year and look so forward to having you with us. And by the way, your kids were so well behaved. DO PLEASE return next year. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

Sanford, North Carolina
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 20, 2016

This was a good value at a location where we stay a lot when in the Atlanta area. Wish I had found it earlier. It checked all the boxes - neat, clean, quiet, good staff, good location, and easy on/off the interstate. We will use this hotel again.

Helpful?
Thank PSimmons50
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear PSimmons50, Thanks for saying that we "checked all the boxes" and we are so glad that you " will use this hotel again". Please do. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

Duluth, United States
1 review
5 of 5 stars Reviewed June 16, 2016

This is not the old Best Western. I ended up here totally by accident. My sister booked my room. I would have picked a hotel with a much higher nightly rate because I value the experience of sleeping away from home and I equated Best Western with past bad experiences. I was very pleasantly surprised at the cleanliness, hospitality and... More 

Review collected in partnership with Best Western

Helpful?
Thank Anita J
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Anita We remember you and we appreciate you so much for having stayed with us during your difficult time. Our condolences to your family. And we want to thank you for having given us a nice rating. We hope that in the future, under more positive circumstances, that you will return once again. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

Lancaster, South Carolina
1 review
5 of 5 stars Reviewed June 15, 2016

The hotel was clean and comfortable. Staff was friendly, helpful and professional. In particular, Michael Westbrook went out of his way to follow up when we couldn't manage to get the key to work (might have been "operator error!"). I have to be in the Atlanta area overnight several times a year and will happily be staying at the Best... More 

Review collected in partnership with Best Western

Helpful?
Thank Vi0letta4
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Vi0letta4, Thank you for your rating of 5 out of 5 and for saying that we are "clean and comfortable". And especially thank you for recognizing our valued employee, Michael. He was been with us a long time and treats every guest the way he treated you. Do come again. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The newly renovated Best Western Gwinnett Center could not be in a better location! We are 10 minutes from the Gwinnett Center and Sugarloaf Mills Mall and directly off of I-85, we are a quick 20 minutes to downtown Atlanta. Within walking distance of the hotel, are restaurants of many varieties along with many shops. The Best Western Gwinnett Center offers free wireless and wired internet access throughout the property as well as a business center, fitness room and in season pool. Our valued guests will enjoy a hot complimentary breakfast each morning. Each room has a refrigerator, microwave, one-cup coffee maker, iron and ironing board, hair dryer and flat screen television. Our multilingual staff stand ready to provide you with impeccable service. In order to allow for a quiet stay for EACH of our guests, the property does NOT allow pets. ... more   less 

Additional Information about BEST WESTERN Gwinnett Center Hotel

Address: 3670 Shackleford Rd, Duluth, GA 30096-4546 (Formerly Holiday Inn Express Atlanta - Gwinnett Mall)
Location: United States > Georgia > Duluth
Price Range: $82 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Gwinnett Center Hotel 2.5*
Number of rooms: 68
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Also Known As:
Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth
Holiday Inn Duluth
Duluth Holiday Inn
Hotel Style:
#1 Family Hotel in Duluth
#1 Best Value Hotel in Duluth
#2 Romantic Hotel in Duluth
#4 Business Hotel in Duluth
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