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BEST WESTERN Gwinnett Center Hotel

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#4 of 23 Hotels in Duluth
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BEST WESTERN Gwinnett Center Hotel
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259 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Tell City, Indiana
Level Contributor
5 reviews
5 of 5 stars Reviewed 6 days ago NEW

Hotel was excellent in every way. The outside and lobby appearance was fresh, our room was clean and well decorated, the bed was very comfortable, and the breakfast area was well stocked with an attendant helping with your every need. Recommend this property to any type of traveler.

Review collected in partnership with Best Western

Helpful?
Thank Randy L
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Thank you so much, Randy, for saying that our hotel was "excellent in every way". We appreciate that. And we are glad you felt our room was clean. Do please return when in the area. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

1 review
5 of 5 stars Reviewed 1 week ago

We had an appointment at Emory and needed a place to stay for one night and a family member suggested this hotel. I would give this 5 stars plus. This was a good clean hotel with friendly, helpful and great staff. It has a full hot breakfast that was really good. The person at the front desk was so helpful... More 

Review collected in partnership with Best Western

Helpful?
Thank Debra C
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Debra, We are so glad you were pleased and we do hope you will return in the future. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Very clean and Al at the front desk was a pleasure. If we ever need to stay in the area again we will definitely stay here. They didn't accept our points for a room but we did get a discount since we were Diamond Customers

Helpful?
Thank BeckBeck1
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear BeckBeck, Thank you for staying with us and for saying that you "will definitely stay here" in the future. Thank you for being a Diamond member with Best Western. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

By far the nicest of the hotels I stayed at in my seven day travels through the south. Friendly staff at the front desk and the room I stayed in (219) was immaculate. Breakfast was decent. There were several options daily and the coffee was excellent. Needless to say the hotel I stayed in after this one made me wanna... More 

Helpful?
Thank Rachel K
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Rachel, Thank you for saying that "by far" we are one of "the nicest of the hotels I stayed at . . " We really appreciate that. And do please come back again. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

Oak Park, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

I was tricked into using expedia and did not get to use my rewards gift card, and they would not accept it at this hotel. I also did not receive credit on my membership account. because of this. the room had a connecting door to the room beside us which I had to request another room. I could clearly hear... More 

Review collected in partnership with Best Western

Helpful?
Thank Leo R
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Leo, We are so sorry for what happened to you and we are sorry you felt that you were "tricked". In preparing to respond to you, we researched our arrivals and found someone with the name of Leo and a last named beginning with a R. That reservation came over to us from the Best Western Reservation line but... More 

Lawrenceville, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

I checked in at this hotel only to find that the room smelled of a strong musty and foul odor. Even thought it was after 2am I was not about to subject my kids to such an unsanitary odor. When we went to the front desk to ask for another room we found out that they were completely booked. So... More 

Review collected in partnership with Best Western

Helpful?
Thank Detra W
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Detra, We are so sorry you weren't pleased in our room and the handling of the refund due to you. We wish you the very best. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

Birmingham, Alabama
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed here one night for a quick trip. Needed just an over night place because we were attending Leadercast. This hotel was great. They let my daughter check-in early as she was travelling from college and meeting us there. The breakfast was good. The room was comfortable.

Helpful?
Thank Sonya L
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Sonya, Thank you for staying with us. We are happy you felt we were "great". Do please return. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

Columbus, United States
1 review
5 of 5 stars Reviewed August 16, 2016

My stay was very pleasant. The staff was very professional and polite. They went out of their way to help the guest and the hotel was the cleanest one i've been to so far in Atlanta. I enjoyed the ammenities, internet, the gym and the breakfast bar

Review collected in partnership with Best Western

Helpful?
Thank Monica D
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Monica, We are so happy that you feel our hotel "was the cleanest one" that you've been to in Atlanta and how great that it was your "best stay ever". Do please return in the future! Best Western Gwinnett Center Hotel Facebook.com/bestwesterngwinnett More 

2 reviews
5 of 5 stars Reviewed July 26, 2016

I had left another hotel and came here. They didn't have any clean rooms available but when I told Mr. Al what happened, he found me a room. The room was so clean, the service was great. Mr. Al took great care of my family's needs. The breakfast served was good. I will always stay here when in Duluth!

Helpful?
Thank Ashley M
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Ashley, We are so happy that you felt that our room was "so clean" and that "the service was great". And PLEASE do return in the future. Best Western Gwinnett Center Hotel Facebook com/BestWesternGwinnett More 

Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 24, 2016 via mobile

My wife and I were looking for a nice hotel in the Duluth area. Having tried several in the area, we were not happy with any until we tried the best western. It has all of the qualities that we like in our hotels. Clean, friendly staff, nice area, close to everything, good breakfast, and nice rooms. The desk staff... More 

Helpful?
Thank Eric C
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Eric, Thank you for coming back "two weeks later". We appreciate that so much. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The newly renovated Best Western Gwinnett Center could not be in a better location! We are 10 minutes from the Gwinnett Center and Sugarloaf Mills Mall and directly off of I-85, we are a quick 20 minutes to downtown Atlanta. Within walking distance of the hotel, are restaurants of many varieties along with many shops. The Best Western Gwinnett Center offers free wireless and wired internet access throughout the property as well as a business center, fitness room and in season pool. Our valued guests will enjoy a hot complimentary breakfast each morning. Each room has a refrigerator, microwave, one-cup coffee maker, iron and ironing board, hair dryer and flat screen television. Our multilingual staff stand ready to provide you with impeccable service. In order to allow for a quiet stay for EACH of our guests, the property does NOT allow pets. ... more   less 

Additional Information about BEST WESTERN Gwinnett Center Hotel

Address: 3670 Shackleford Rd, Duluth, GA 30096-4546 (Formerly Holiday Inn Express Atlanta - Gwinnett Mall)
Location: United States > Georgia > Duluth
Price Range: $81 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Gwinnett Center Hotel 2.5*
Number of rooms: 68
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Also Known As:
Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth
Holiday Inn Duluth
Duluth Holiday Inn
Hotel Style:
#1 Best Value Hotel in Duluth
#1 Family Hotel in Duluth
#2 Romantic Hotel in Duluth
#4 Business Hotel in Duluth
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