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BEST WESTERN Gwinnett Center Hotel

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#3 of 23 Hotels in Duluth
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BEST WESTERN Gwinnett Center Hotel
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276 Reviews from our TripAdvisor Community

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Showing 264: English reviews
Winston Salem, North Carolina
Reviewed 6 days ago NEW

This hotel is awesome! I've stayed here many times in the past few years and this staff and owner continue to provide a great product and service. I've stayed in many brands and locations, all around the Atlanta area, this is my favorite hotel! To Sam and Elena thank you!

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Helpful?
Thank jmmckee513
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

And we are ALWAYS happy when you return, John. And we are relieved you have recuperated so well from you surgery. See you next time. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

Minocqua, United States
Reviewed 1 week ago

This Best Western Hotel met my travel needs perfectly. The staff was professional and friendly, the room was clean and comfortable and the breakfast was all I needed to start my day. I appreciated that it was centrally located and had many restaurants in the area to choose from.

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Helpful?
Thank 731priscillak
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear 731, We are so glad you liked our hotel. And you are so right: we ARE in the middle of everything! Do return. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

Estero, United States
Reviewed 4 weeks ago

Excellent service, clean rooms, friendly staff, convenient location, but no recycle bins! Al at the front desk is the epitome of a southern gentleman. Always friendly and remembers my name every time I pass through the lobby!

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Helpful?
Thank Ann A
AnAtlantaBlogger, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Ann, We have enjoyed having you each time that you have stayed with us and thank you for the kind words. We wish you the best in the closing of your house. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

Reviewed November 2, 2016

I knew this hotel had previously been another brand. Was afraid it would be only average. But it was WAY above my expectations. From the very efficient and helpful check-in to the wonderful sleeping beds, clean bathrooms, excellent linens, and quiet location. We were facing the back away from the road. I will use this hotel again. It is very...

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Helpful?
Thank Star N
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Star N, Thank you for saying that we were "WAY above my expectations". We really apreciate that. It's true that for many years, we flew another flag, but when we decided to fly the Best Western flag, we had to remodel to meet their high standards. Hence, the nice hotel. Thanks. Best Western Gwinnet Center Hotel Facebook.com/BestWesternGwinnett

Bonifay, Florida
Reviewed October 29, 2016

We stopped here for the night while traveling to Gatlinburg, TN. The price was very reasonable, the rooms were neat and clean. The morning breakfast was very good and the selection was excellent. The quality of the food served for breakfast is very important to us because it would easily cost a family of 6 over $50 to eat at...

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Helpful?
Thank AndyfromFL
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Andy, How great that you felt our rooms were "neat and clean". We appreciate you and your family staying at our hotel and you are correct: we ARE between exits 103 and 104. So either exit will get you here. Thanks again!! Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

Mint Hill, North Carolina
Reviewed October 26, 2016

This was my second stay here. Both have been fantastic. Great customer service, nice lobby, great breakfast, excellent bed, hot shower, microwave, mini fridge. Very restful, very convenient to the interstate. I'd stay here again!

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Helpful?
Thank John M
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear John, Thank you for having stayed with us BEFORE. We are glad you felt we had an "excellent bed" and we hope you will return for a third visit. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

Reviewed October 25, 2016

The hotel was in a great location not far from shopping locations. It was very clean and had a great atmosphere. The room was spacious and comfortable. I would recommend this hotel to my friends and family.

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Helpful?
Thank O8596LAcarolw
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Valued Guest, Indeed, we ARE "in a great location" with restaurants and stores all round us. We are so glad that you felt we were "very clean". Do please return. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

Kidderminster, United Kingdom
Reviewed October 23, 2016

After spending over three hours at Atlanta Airport where the lines were so long visitors were being stacked in nearby corridors, it was a pleasure to book into the Best Western at Duluth. The traffic out of Atlanta was some of the heaviest we have seen and the hotel was a pleasant retreat from the hassle of Atlanta. Nice clean...

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1Thank jenandrich
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Jenandrich, You're correct Atlanta traffic can be a pain and the airport, well they have over 40,000 employees alone so it's no wonder it was a pain but we are happy to have hosted you. But when you say "very little in the immediate vicinity of the hotel", I chalk that up to being tired and not noticing because...

Brainerd, Minnesota
Reviewed October 23, 2016

We didn't spend much time at the hotel, getting in around 9pm and leaving before 9am. It seemed very nice, they did have a pool on property. Rooms were very nice! Looked recently updated! Only downfall was that they had 2 double sized beds instead of queens!

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Helpful?
1Thank Jamie K
AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Jaimie, We are glad you found our rooms beautiful. And we hope you had a great time in Atlanta. Do come again. Best Westen Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

Reviewed October 12, 2016

This hotel was nice. We had to stay at this hotel due to evacuating for the hurricane (Matthew). Staff were pleasant and courteous. The hotel was very clean. I usually stay at one of the Hilton or Marriot hotels. However, they were all booked. This was a very good hotel for the value!

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Helpful?
1Thank toniat480
AnAtlantaBlogger, Director of Social Marketing at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Toniat480, We were happy that you stayed with us during the Hurricane. We hope that when you got home, everything was fine there. We wish you the best! Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Multilingual Staff
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
The newly renovated Best Western Gwinnett Center could not be in a better location! We are 10 minutes from the Gwinnett Center and Sugarloaf Mills Mall and directly off of I-85, we are a quick 20 minutes to downtown Atlanta. Within walking distance of the hotel, are restaurants of many varieties along with many shops. The Best Western Gwinnett Center offers free wireless and wired internet access throughout the property as well as a business center, fitness room and in season pool. Our valued guests will enjoy a hot complimentary breakfast each morning. Each room has a refrigerator, microwave, one-cup coffee maker, iron and ironing board, hair dryer and flat screen television. Our multilingual staff stand ready to provide you with impeccable service. In order to allow for a quiet stay for EACH of our guests, the property does NOT allow pets. ... more   less 

Additional Information about BEST WESTERN Gwinnett Center Hotel

Address: 3670 Shackleford Rd, Duluth, GA 30096-4546 (Formerly Holiday Inn Express Atlanta - Gwinnett Mall)
Location: United States > Georgia > Duluth
Price Range: $78 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Gwinnett Center Hotel 2.5*
Number of rooms: 68
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Also Known As:
Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth
Holiday Inn Duluth
Duluth Holiday Inn
Hotel Style:
#1 Best Value Hotel in Duluth
#1 Family Hotel in Duluth
#2 Romantic Hotel in Duluth
#4 Business Hotel in Duluth
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Gwinnett Center Hotel staff and other travelers.
7 questions
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Bonifay, Florida
2 months ago
9 months ago
glasgow
10 months ago

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Questions? Get answers from BEST WESTERN Gwinnett Center Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make sure you can stay for the free breakfast!”
 of 5 bubbles 304TomG, Oct 7, 2016 | Read review
“The double beds was great for my husband our 2 children and I”
 of 5 bubbles ashleymU6082PI, Jul 26, 2016 | Read review
“Never had a problem on any floor and I stayed on all three...”
 of 5 bubbles morae1994, Apr 21, 2016 | Read review
“My room was 1st floor at end of hall. There was an exit door at that end of the hall so you didn't have to go back thru the lobby”
 of 5 bubbles HJDTourism, Feb 25, 2016 | Read review
“Staff easily reduced the rate to AAA rate when we asked”
 of 5 bubbles E7966WXtims, Feb 12, 2016 | Read review
5 of 5
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