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Extended Stay America - Atlanta - Gwinnett Place

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3390 Venture Parkway, Duluth, GA 30096 (Formerly Extended Stay Deluxe)
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72 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Lansdale, Pennsylvania
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 6, 2013

I bought a 3-night stay at this hotel because Travelocity rated this place as a 3-star hotel. Even though I ended up losing my money, and it cost me more to stay in another hotel, I had to leave after 1 night because it was a terrible place to stay. The hotel is located right by the interstate, and the... More 

Helpful?
1 Thank tango502
mgrmaf, Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that the cleanliness of your room was not up to your standards. To make sure this doesn't happen again, I am personally conducting a meeting with my housekeeping staff. I appreciate you bringing this to our attention. I hope that you will... More 

Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed November 27, 2012

I came to this hotel in July of this year and my experience has been AWESOME!!!! In fact I love it so much I've extended my stay for a whole year. I would like to personally thank Alton the Front Desk Manager who hired the most professional staff ever. Each and every employee from the front desk to housekeeping and... More 

Helpful?
Thank Rosetta O
mgrmaf, Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

Thank you so very much for your glowing review of Extended Stay Deluxe Atlanta Gwinnett Place. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family,... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 20, 2012 via mobile

I bought this hotel on Hotwire because it was rated 2.5 stars and included breakfast. It is clearly no better than a 2 star and really a 1.5. It is what you would expect, a lower end extended stay hotel. People milling around loud halls with lots if screaming kids. Cooking odors and beat up stained carpets couches elevators etc.... More 

Helpful?
1 Thank Mikebib
mgrmaf, Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

I recently received a copy of your review of the Extended Stay Deluxe Atlanta Gwinnett Place. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. I am happy to be able to respond to you in this forum,... More 

1 review
5 of 5 stars Reviewed October 10, 2012 via mobile

The staff continuously provides exceptional customer service. From the front desk to the housekeeping staff, all of the employees go above and beyond any other hotel that we've ever stayed at. All of the staff performs their jobs with a smile however, Marie and Alton continuously exceed our expectations and that's the main reason we continue to stay here.

Helpful?
Thank mrpolo2099
mgrmaf, Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Atlanta Gwinnett Place. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More 

Nashville, Tennessee
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 6, 2012

We stayed here over Labor day weekend. We arrive at hotel around 7 pm. Nobody was at front desk, needed to wait for couple of min to find anybody who works for hotel. Never mind, she gave us key to room (we had 2 room reserved). Went up to room, we can hear kids screaming from which supposed to be... More 

Helpful?
Thank Takukoto
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

Lucy - Thank you for taking the time to make us aware of your experience at our hotel. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology. Please understand that... More 

Powder Springs, Georgia
1 review
1 of 5 stars Reviewed July 25, 2012

I don’t know where to begin, I checked into this hotel thinking that I can get a better experience due to some review that I read big mistake. first too close to i-85 can't sleep then I woke up in the morning to go to my meeting, there are some guys in the hallway smoking weed, came back and find... More 

Helpful?
Thank olori316
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

I recently received a copy of your review for our hotel. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the experience of our guests, from the... More 

Duluth, Georgia
1 review
3 of 5 stars Reviewed July 11, 2012

I have just began traveling within the U.S. in the past year and decided to relocate to GA. While apartment hunting, I needed to find an extended stay hotel. Nothing major, therefore, I wasn't looking for extravagant, but a decent, reasonably priced establishment. I have stayed in two separate hotels prior to arriving here at Suburban within an hour drive... More 

Helpful?
Thank China S
ChristopherTM, Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Atlanta Gwinnett Place. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More 

Meadow Vista, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 1, 2012

My family recently moved to GA from CA and we stayed at the Extended Stay Deluxe Hotel in Duluth, GA while we were house shopping. The accommodations were very nice, clean and the hotel service was excellent! The staff always had a smile on their face and willing to do anything to help us. We have two dogs and this... More 

Helpful?
1 Thank Cyndi1217
ChristopherTM, Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Atlanta Gwinnett Place. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are... More 

Lawrenceville, Georgia
1 review
5 of 5 stars Reviewed June 1, 2012

I stay in hotels at least 50 weeks out of the year. This began as a convenience stay based on location for a work project. Long after it was no longer a convenient location I stayed here because it felt more like home than any other place I've ever stayed. It was also a great place from which to conduct... More 

Helpful?
Thank Tom S
ChristopherTM, Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Atlanta Gwinnett Place. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are... More 

dacula
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2012

We stayed at this hotel because we were having renovation done at our home and we really did feel like home away from home at this location. Staff was really helpful, friendly, and the facility was clean. Staff was prompt and very forthcoming in everything we asked or needed from them. We are absolutely and completely happy that we chose... More 

Helpful?
1 Thank taylor f
ChristopherTM, Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Atlanta Gwinnett Place. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Extended Stay America - Atlanta - Gwinnett Place

Address: 3390 Venture Parkway, Duluth, GA 30096 (Formerly Extended Stay Deluxe)
Location: United States > Georgia > Duluth
Price Range: $75 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Atlanta - Gwinnett Place 2.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Extended Stay Deluxe Atlanta-Gwinnett Place Hotel Duluth
Duluth Extended Stay
Extended Stay Duluth
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