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Extended Stay America - Atlanta - Gwinnett Place

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Extended Stay America - Atlanta - Gwinnett Place
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73 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Atlanta - Gwinnett Place
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Showing 73: English reviews
Columbus, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 5, 2013

This hotel was chosen for it's location to the events we had planned. We booked online and were disappointed upon arrival. The staff clerk refused to get off the phone to acknowledge that we were there. The elevators smelled like something rotting. The room stunk like mold and old smoke (we had a "non-smoking" room), the electrical outlet in bathroom... More 

Helpful?
2 Thank MELE1312
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situations you described regarding your check-in process and the level of cleanliness in your room are truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have had meetings with the housekeeping staff and... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 30, 2013 via mobile

Would highly recommended this hotel. The check in was super fast and efficient. The lady at the front desk was super nice and helpful. Didn't know exactly where the hotel was located but the lady from the front desk talked to me over the phone the whole time until I found it. Even offered to give me another room when... More 

Helpful?
Thank boones33
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

Thank you for posting such a glowing review. I'm glad that you enjoyed your stay and would recommend our hotel to others. We do work hard to make sure check in is quick and easy and we pride ourselves in our helpful and friendly staff. Thank you again for your review. We look forward to seeing you in the future,... More 

Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 28, 2013

This hotel makes a copy of your drivers licence at check in. The bathroom had bad smells from the lack of moping. The window was stuck a few inches open and the crack had to be stuffed with towels to try to cut down on some of the noise from the six lane hwy outside.

Helpful?
1 Thank Notashe
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

Notashe - Thank you for your recent review of your stay. The situation you described regarding the bad smells in the bathroom and the window being stuck causing excessive noise in your room is truly regrettable. We are very sorry for your experience. In response to your feedback, I am meeting with housekeeping and maintenance to make sure extra care... More 

West Point, GA
Level Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed September 8, 2013

In town for a job interview, I selected this place because I was tight on money. Traveling alone, safety was key for me. On arrival, I realized I left my driver's license at home, so I called to see if I could check in without it. The lady at the desk called the manager, and he said no. This made... More 

Helpful?
Thank Saundra O
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

Saundra - Thank you for taking the time to write a review of your stay. I am sorry that we could not check you in to the hotel without a driver's license; however, I am glad that this made you feel safe overall. As well, it is great to read that you were pleased with the cleanliness and comfort of... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 2, 2013

The hotel looked nothing like the pictures. It had a moist mildew smell and the shower looked like it needed a good scrub with bleach. The pool area looked like something that would be in a run down rv park. I didnt even feel comfortable walking around the room with my shoes off. I didnt sleep under the cover because... More 

Helpful?
2 Thank Ashley C
selma,al
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 26, 2013

Omg...where do I began. I made our reservation 2 weeks in advance. When we got to the hotel we were told that the room that we reserved wasn't available.so I asked the receptionist..so my reservation didn't mean anything then she told me...im not saying it doesn't mean anything but this is an extended stay and the customer has the right... More 

Helpful?
1 Thank Love_to_Travel36726
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the bathroom and shower not being usable is truly regrettable. I also apologize that we were unable to get the toilet and shower repaired in a timely manner or get you moved to another room. As this hotel's manager,... More 

Asheville, North Carolina
Level Contributor
60 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 8, 2013

I recently stayed here on a trip to ATL. It was a great location near plenty of shopping and restaurants. Overall the rooms were fine for the the 3 star rating. They were a little worn out. The couch was in poor shape with stains and the bathroom was in need of some attention. However, the bed was clean and... More 

Helpful?
Thank Keith J
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

Keith - Thank you so much for posting a review of our property. We appreciate you letting us know that the sleeper sofa and bathrooms need some extra attention. We are sorry for this issue, but are happy to read that we provided you with an overall good stay. Thank you again for your review. We look forward to seeing... More 

1 review
5 of 5 stars Reviewed May 6, 2013

I would reccomend anybody to stay in the near future.. why because I is home away from home, but gives you all the accomodations necessary to feel right at home eventhough you maybe hundreds of miles away from home. It was everything I expected it to be, and exactly as it appears online if you go and search for the... More 

Helpful?
Thank lasadiap
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

Thank you so much for posting a review of our property. I'm glad that we were able to provide you with a "home away from home" experience during your visit with us. We truly enjoyed providing for you! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to... More 

Chicago, Illinois
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 8, 2013

You get more for your money. I loved it. New and up to date appliances. Room was clean and spacious. We had enough room for 6. I will definitely stay here again, very close to everything. Shopping, restaurants & even I-85. Family friendly. We felt safe.

Helpful?
2 Thank Joyce A
mgrmaf, Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

Thank you for your great review of our property. I'm so pleased to hear that your stay was great and our staff were able to make you feel at home. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More 

Duluth, Georgia
1 review
5 of 5 stars Reviewed February 8, 2013

My wife and I have been at the Extended Stay America - Gwinnett Place for two months while we are relocating from Texas and have found our stay to be a home away from home. The staff is very cordial. Alton the manager is very helpful and courteous. He is always eager to please and make the stay a good... More 

Helpful?
Thank Kathy L
mgrmaf, Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review

Thank you for your great review of our property. I'm so pleased to hear that your stay was great and our staff were able to make you feel at home. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Extended Stay America - Atlanta - Gwinnett Place

Address: 3390 Venture Pkwy, Duluth, GA 30096-4719 (Formerly Extended Stay Deluxe)
Location: United States > Georgia > Duluth
Price Range: $76 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Atlanta - Gwinnett Place 2.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Extended Stay Deluxe Atlanta-Gwinnett Place Hotel Duluth
Duluth Extended Stay
Extended Stay Duluth
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