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Extended Stay America - Atlanta - Gwinnett Place

95 reviews
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Traveler (18)
Room & Suite (6)
Dining (2)
Overview
  • Excellent29%
  • Very good17%
  • Average7%
  • Poor11%
  • Terrible36%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Fitness center
Pets Allowed
2.5 Star Hotel
All hotel details
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (95)Write a Review
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All reviewshome away from homeevery guestvending machinesfelt safelaundry roomhousekeeping staffwould stay here againlocation is greatthe entire staffrenovationpulloutmall
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21 - 25 of 94 reviews
Reviewed December 1, 2016

I'm just going to get to the point - The room I was given wasn't even cleaned and ready. Walked right into a mess from the last occupants. We got there at a decent time of 6 PM, and so, the room should have been...More

2  Thank findlayboy
Reviewed August 1, 2016 via mobile

Normally a huge advocate for this chain for our business travel but this one was disappointing to say the least. They placed us in a handicapped accessible room which was very oddly laid out. The rooms are clearly marked non smoking- but there are numerous...More

Thank MNCole
Response from Manager_11525, Manager at Extended Stay America - Atlanta - Gwinnett PlaceResponded August 8, 2016

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed to read that despite being checked in to a non-smoking room, there were burn marks on the carpet and table, old looking kitchen wood floor,...More

Reviewed July 18, 2016

I have been to many hotels in my time, but I believe this is far from the worst. This Extended Stay, for some is home, for some a place to stay overnight or the weekend. There isn't always a staff person at the front desk,...More

Thank AHappyCouple14
Response from Manager_11525, Manager at Extended Stay America - Atlanta - Gwinnett PlaceResponded July 22, 2016

Thank you for taking the time to write a review of our hotel. I am glad to hear that you enjoyed your stay with us overall. Thank you for choosing Extended Stay America. We hope to see you again soon.

Reviewed July 5, 2016

Upon arrival when noone was able to greet me to check in. after waiting 20 minutes to check in, I arrived to a room that was dirty. The water was not hot and the bathroom had mold. The bed was hard, the pool was nasty...More

Thank Jehan W
Reviewed June 1, 2016

This is the worst hotel ever. I decided to locate a hotel late going into the holiday weekend and could not find any availability in the area and was force to stay at this hotel. The staff I encounter were very unfriendly, not helpful or...More

Thank davisblojay
Response from Manager_11525, Manager at Extended Stay America - Atlanta - Gwinnett PlaceResponded June 17, 2016

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the unfriendly nature of our staff, offensive odor and uncleanliness is truly regrettable. We are very sorry for your experience. Your comments were reviewed...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Meeting Rooms
Business Center with Internet Access
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
$79 - $101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$79 - $101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (18)
Room & Suite (6)
Dining (2)
Questions & Answers
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Room Tips
"Facing the highway is the best view."
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"1st floor rooms have high ceilings which I particularly enjoyed"
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"More sun-opposite side parking lot, less noise-closest to Venture Parkway. Check room BEFORE you sign! If..."
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"Odd numbered rooms get more sunlight, higher room numbers are farther from noise of traffic, new beds and..."
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