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Sonesta Gwinnett Place Atlanta

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1775 Pleasant Hill Rd, Duluth, GA 30096-4621
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (191)
Room & Suite (71)
Dining (17)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sonesta Gwinnett Place Atlanta
Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 26 hotels in Duluth
Location
Cleanliness
Service
Value
Travelers' Choice
At the Sonesta Gwinnett Place Atlanta, you'll be within easy reach of the history and vibrancy of downtown Atlanta and a short drive from some of the most captivating and fun spots north and east of the city. And right outside your door, you will find ample options for shopping, dining, and entertainment. It's all thanks to our convenient and central location off I-85, northeast of Atlanta in Duluth, at the heart of vibrant Gwinnett Place. Relax at our unique indoor/outdoor swimming pool, with wading area suitable for kids. Enjoy a leisurely breakfast or long lunch at our casual restaurant - Grapevine Restaurant - where you'll find plenty of menu items infused with a southern flair. Visit ArtBar for local fare and libations. No matter the venue, our southern hospitality is always on the menu.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Kids stay free
Shuttle bus service
Parking
Wifi
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Mid-range
Languages Spoken
English, Spanish, Chinese, Czech and 1 more
Hotel links
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1,083Reviews12Q+A100Room tips
Traveler rating
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Popular mentions
Chris M wrote a review May 2020
Salisbury, North Carolina, United States19 contributions1 helpful vote
+1
Priceline calls it 3.5 star and I think it's more of a decent 2 star. The amenities might count for those stars, but since they are all closed they should be graded on just the room and probably refund people a certain amount based on each(Pool, Artbar, etc). The lobby looks nice and modern. The front desk was friendly. Didn't really give you any info except where the elevator was. They have security, but there were always people hanging around outside and in the lobby. The elevator did require a room key card to use which was good. The room I got for 98 was a small room with a king bed. The A/C was adjustable but never seemed to cool the room and would change back to auto fan and stop blowing cold air after a short time. The TV had a discoloration across the top 6 inches or so. The security latch looked like it had been busted in on previously and the bathroom door had been repaired then re-gouged like someone got locked inside. The light switch in the bathroom is behind the door... When someone in another room close by was using the toilet you could smell it in the bathroom and by the door of the room really strongly. The cleansing products in the shower were mango based unfortunately so we had to go buy some because my girlfriend is allergic. The mattress looked a bit compressed but was comfy and smelled cleaned though the box spring has stains on the sides. We had a decent view and it was close to anything we could need though. Maybe the extended stay part of the hotel is nicer but what I saw was about 2 star worthy.
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Date of stay: May 2020
Rooms
Cleanliness
Service
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Response from akbarc_13, Front Office Manager at Sonesta Gwinnett Place Atlanta
Responded May 14, 2020
Dear Wmeacham1, I want to sincerely apologize for the service you received here at the Sonesta Gwinnett Atlanta and ES Suites. It is our mission to give our guests outstanding service and I regret that we missed the mark with you. Hearing that we have fallen below standard is something we like to address immediately. I hope that you can forgive this inconvenience and not let it stop you from staying with us in the future. If you would like to discuss your experience further you may call me at 770-935-3855, or email me at achuttani@sonesta.com Sincerely, Akbar Chuttani
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Sara C wrote a review Mar 2020
Georgia36 contributions8 helpful votes
Hotel's Favorite
My stay at Sonesta Gwinnett was wonderful. All staff members I encountered were friendly and helpful. My room was clean and had extra touches that could only be provided by a team member that truly cares. The food in their restaurants was good. I hope I have the opportunity to stay at Sonesta Gwinnett again!
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Date of stay: March 2020Trip type: Traveled on business
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Response from akbarc_13, Front Office Manager at Sonesta Gwinnett Place Atlanta
Responded Mar 5, 2020
Dear SaraC7616, Thank you very much for taking the time to write a review about our hotel, Sonesta Gwinnett Place Atlanta and ES Suites. We are glad that you enjoyed our amenities and our services. I will share your kind words with Sonesta Team. We appreciate your loyalty with us and thank you for your kind words about our staff. Your encouraging review will help us constantly improve our services. It would be such a pleasure to personally welcome you back to the Sonesta Gwinnett Place Atlanta and ES Suites! Sincerely, Akbar Chuttani Front Office Manager
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ZMco wrote a review May 2020
1 contribution
I always loved this hotel until last visit, room was dirty, restroom was a nightmare (tub full of hair) I had to clean myself cause I drove for 7 hours to the slowest check in at 5am, this hotel was my first choice every time I visited. On My previous visit I even subscribed for travel pass, before this I’ve never had trouble doing the reservation thru Expedia (always faster and cheaper), this time I called the hotel and wanted to do it directly even with them charging me more than expedia per night, they couldnt find my travel pass member number at the time of reservation so they gave me normal rate $98 for that night, ok I accepted it and added one more night before checkout time, they gave me a travel pass rate $89 for the next night I have the reservation in my email, at the end of my stay they charged me $98 for each night and also charged me an extra night, I endup paying 3 night instead of 2 and at $98 dollars each, when I called to explain they were rude (two customer service animals) they did the refund cause I was right, they are just not trained well on their system. Asked them for the receipt and never sent it until I called again, sent the wrong one, had to call again, I regret not taking pictures of the dirtiest room/bathroom ever! When I went to front desk to do check out and check in for the extra night the lady at the front desk was chatting with someone there (not a customer), she just kept talking and acted like I interrupted her or disturbed her when she was finally done to help me. I dont know what happened to employees there!! They used to be very professional and kind, not anymore!
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Date of stay: April 2020Trip type: Traveled on business
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Response from akbarc_13, Front Office Manager at Sonesta Gwinnett Place Atlanta
Responded May 10, 2020
Dear 15zmco, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Akbar Chuttani
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Shawn wrote a review Mar 2020
1 contribution
Have alot of concern of thoses individuals who are perm guest. Had to deal with a individual on the first floor staring at my wife, to the point I had to say something. Second issue, I stayed on 5th floor on the suite side and had to deal with people talking loud in the room next to me all night, and another room with a bird of some sort. Overall the stay was good, but these issues need to be addressed.
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Date of stay: February 2020
Value
Location
Service
Trip type: Traveled on business
Room Tip: Older hotel, but re-done very nicely
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Response from akbarc_13, Front Office Manager at Sonesta Gwinnett Place Atlanta
Responded Mar 15, 2020
Dear Search49, I want to sincerely apologize for the service you received here at the Sonesta Gwinnett Atlanta and ES Suites. It is our mission to give our guests outstanding service and I regret that we missed the mark with you. Hearing that we have fallen below standard is something we like to address immediately. I hope that you can forgive this inconvenience and not let it stop you from staying with us in the future. If you would like to discuss your experience further you may call me at 770-935-3855, or email me at achuttani@sonesta.com Sincerely, Akbar Chuttani
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Lil Hanna wrote a review Jan 2020
Gonzales, Louisiana33 contributions4 helpful votes
Booked this hotel as a host hotel for my daughters gymnastics competition and couldn't have been happier. Staff is extremely friendly always greeting you when u walk through the lobby and asking if there was anything you need. There is a little gift shop in the lobby also, which is great if you forget anything at home! Several food choices are very close to the hotel and there is also an Asian Market place/ grocery store across the street.
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Date of stay: January 2020Trip type: Traveled with family
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Response from akbarc_13, Front Office Manager at Sonesta Gwinnett Place Atlanta
Responded Jan 13, 2020
Dear lilhannajr, Thank you very much for taking the time to write a review about our hotel, Sonesta Gwinnett Place Atlanta and ES Suites. We are glad that you enjoyed our amenities and our services. I will share your kind words with our Front Office Team. We appreciate your loyalty with us and thank you for your kind words about our staff. Your encouraging review will help us constantly improve our services. It would be such a pleasure to personally welcome you back to the Sonesta Gwinnett Place Atlanta and ES Suites! Sincerely, Akbar Chuttani Front Office Manager
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Previous
PRICE RANGE
$91 - $152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott gwinnett place atlanta hotel duluth, marriott duluth, marriott hotel duluth, duluth marriott
LOCATION
United StatesGeorgiaDuluth
NUMBER OF ROOMS
300
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Frequently Asked Questions about Sonesta Gwinnett Place Atlanta
Which popular attractions are close to Sonesta Gwinnett Place Atlanta?
Nearby attractions include Pirate's Cove (0.6 miles), Studio Movie Grill (Duluth) (0.7 miles), and K1 Speed (0.3 miles).
What are some of the property amenities at Sonesta Gwinnett Place Atlanta?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sonesta Gwinnett Place Atlanta?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sonesta Gwinnett Place Atlanta?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sonesta Gwinnett Place Atlanta?
Yes, free parking is available to guests.
What are some restaurants close to Sonesta Gwinnett Place Atlanta?
Conveniently located restaurants include Breakers Korean BBQ & Grill, Bahama Breeze Island Grille, and Georgia Diner.
Are there opportunities to exercise at Sonesta Gwinnett Place Atlanta?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Sonesta Gwinnett Place Atlanta?
Yes, dry cleaning and laundry service are offered to guests.
Does Sonesta Gwinnett Place Atlanta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sonesta Gwinnett Place Atlanta?
The staff speaks multiple languages, including English, Spanish, Chinese, Japanese, and Czech.
Are there any historical sites close to Sonesta Gwinnett Place Atlanta?
Many travelers enjoy visiting Historic Wynne-Russell House (3.5 miles) and Karen Walker (3.8 miles).