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Holiday Inn - Gwinnett Center

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Traveler (28)
Room & Suite (14)
Dining (4)
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Overview
  • Excellent38%
  • Very good30%
  • Average19%
  • Poor7%
  • Terrible6%
Travelers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
May 8May 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (225)
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223 results
Traveler rating
84
66
43
16
14
Traveler type
Time of year
LanguageEnglish
84
66
43
16
14
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All reviewsroom was cleanindoor poolconvenient locationattending an eventstaff was friendlynon smokingcoffee makerup to dateenergy centera great stayrestaurants and shoppinglobbyarenashuttleconcertsamatlanta
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1 - 5 of 223 reviews
Reviewed 3 weeks ago via mobile

Nice older but clean Holiday Inn with beautiful lobby and bar/dining area. Bartender Mike was great. Trainee Alicia was very sweet. Sam was very friendly during breakfast. Very attentive. Very convenient to many restaurants and shopping.

Thank Shannon5512
Response from TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett CenterResponded 3 weeks ago

Hi Shannon5512, Thank you for taking the time to provide your feedback! We will pass along your kind words to Mike, Alicia, and Sam. Please come back and visit us!

Reviewed 4 weeks ago

Our room was nice. It did have an overwhelming perfum/air freshener smell for the entire 2-night stay. Our dog was welcomed. The location is great. Close to restaurants nearby and both exits either way. staff was friendly. Two things: no fans in our bathroom. They...More

Thank Maegan T
Response from TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett CenterResponded 4 weeks ago

Hi Maegan, We are happy to hear that you found our location convenient to restaurants and I85. Thank you for taking the time to provide your feedback!

Reviewed March 5, 2018

We booked for one night. They had no kings available so we agreed to two beds. Oh my, the rooms are plenty big enough for two queens but they put tiny full sized ones, maybe this is standard, I am not sure I usually only...More

Thank Crystal X
Response from TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett CenterResponded March 6, 2018

Dear Crystal X It is unfortunate you experience issues during your stay. Guest Experience is our number one priority. We will utilize your feedback and share with the appropriate departments.

Reviewed February 14, 2018

As an event coordinator that blocks groups of rooms, I have booked this hotel a few times over the past few years, with no real issues. However, this last trip was a bit different. My room was without a working toilet for 12-14 hours. The...More

Thank Tracy G
Response from IHGService, Guest Relations Manager at Holiday Inn - Gwinnett CenterResponded March 1, 2018

Hi Tracy G, Thank you for posting a candid feedback from your recent stay with us. While it is great to know that you were able to appreciate the service provided by our maintenance staff, I was concerned to see that you had some issues...More

Reviewed January 22, 2018 via mobile

We were in town for a concert. Location was perfect. I called ahead to get two rooms across from each other and spoke with the front desk manager ms. Howell, she is very nice and accommodating. Our rooms were clean, and looked to have been...More

Thank Maureen B
Response from TracyJohnsonGM, General Manager at Holiday Inn - Gwinnett CenterResponded January 24, 2018

Dear Maureen B Thank you for reviewing your stay. We will pass along your kinds words to Ms. Howell. We are glad you enjoyed your stay and hope you had a wonderful time at the concert!

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About
Amenities
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Tennis Court
Heated pool
Indoor pool
Details
Price range
$115 - $228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Duluth
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$115 - $228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Duluth
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveler (28)
Room & Suite (14)
Dining (4)
Pool & Beach (3)
Questions & Answers
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Room Tips
"Some rooms smell terrible from the moment you walk in."
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"I think all the rooms are probably very good as the hotel sets back from the major highways."
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"Higher floors are quieter"
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"We had a corner room which was nice and quiet"
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