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Gwinnett Place Mall Extended Stay Hotel

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Gwinnett Place Mall Extended Stay Hotel
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34 Reviews from our TripAdvisor Community

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Showing 34: English reviews
North Babylon, New York, United States
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 3, 2016

It is very close to the interstate. The only complaint is that they had feather pillows on the bed, I had to get other pillows.The brakfest was not kaped stocked we had to ask for baken . and the did not have milk for the coffie after the brakfest was over

Helpful?
Thank Kenneth D
Oklahoma
1 review
1 of 5 stars Reviewed February 11, 2016 via mobile

This hotel is terrible. We reserve room with two bed.no smoke area.and we pay.when we reserve.and we have to wait two hours for the room is clean..and wego to ask for the key and the front counter people.its no nice yhey dont have any room for my reservation.but. they get mu money.ashhh.so am not recomended this hotel the personal is... More 

Helpful?
Thank Genoveva E
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 9, 2016 via mobile

Good stay checked in fast just. There is no iron in rooms, but they let us borrow one and desk is usually closed. There is only one entrance to the hotel. Other than that it was a good stay for us. Staff was OK

Helpful?
Thank Maria R
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 26, 2015 via mobile

I had the most by far customer service. Lucy was the best she took the time to make sure the family and I had what we need. She's want out of her way management was terrible, she should be running for president.

Helpful?
2 Thank Hoffman J
SunSuitesGwinnett, General Manager at Gwinnett Place Mall Extended Stay Hotel, responded to this review

Its always nice to get the feedback of our guest. I will be sure to pass this compliment on to Lucy! Thank you for taking the time to share your experience. We strive to provide excellent customer service at Sun Suites Gwinnett. More 

Duluth, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 25, 2015

I had booked a room online @ Sun Suits inn and informed the agent that I have to dogs and if that would be a problem and the agent said No. Upon arrival and checking in I was informed by Lucinda that they can accommodate one dog. I am a fur lover and I can not do without my baby's... More 

Helpful?
2 Thank Jennifer M
Marietta, Georgia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 31, 2014

I stayed at Sun Suites in Duluth for Seven long months I worked down the road and my wife and I stayed here with our young son. I started by being charged a deposit on my Bosses credit card with his approval I checked in and was told I would get this waved back to me once i had been... More 

Helpful?
4 Thank Roger D
SunSuitesGwinnett, General Manager at Gwinnett Place Mall Extended Stay Hotel, responded to this review

First, I am very sorry for your experience. I only wish you had addressed this concern directly with me. I do not remember you mentioning anything concerning the issues you describe in your guest feedback the night of December 15th during our conversation at the front desk when I personally checked you out, or any other time during your stay... More 

Roswell, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 23, 2014 via mobile

Not somewhere I'd want to stay super long term, but while looking for an apartment its great. Super affordable rates and no crime. I would recommend to my friends. Only thing negative is they charge for coffee packets and no continental breakfasts.

Helpful?
1 Thank MCOBrien06
Pigeon Forge, Tennessee
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 21, 2014 via mobile

This is the most family oriented motel I have ever visited. Very professional staff. No problems with the front desk. Clean family based operation . Would go back anytime I am in town . They have kitchens and weekly rates . I give the staff a 10 out of 10. Yay sun suites !!

Helpful?
Thank Lewis C
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 19, 2014

I stayed at this slum for nearly 5mths. I was relocating from out of state! I guess I should start by saying I know folks will leave a bad review cause they got kicked out for not paying rent. I'm not that one. There are roaches, toilet leaked and ran. I called 5 times for someone to help....nothing. The manager... More 

Helpful?
2 Thank Caitlin2886
SunSuitesGwinnett, General Manager at Gwinnett Place Mall Extended Stay Hotel, responded to this review

Valued Guest, I am so sorry to hear of your experience while staying with us. I want you to know we take community feedback very seriously. I wish you had contacted the General Manager with your concerns at the property level so we could have addressed them at that time. I definitely will be looking into this matter further. Thank... More 

1 review
5 of 5 stars Reviewed October 30, 2014

The front desk agents are always pleasant and knowledgeable of the area. The cleaning staff are nice, and do a good job. The staff overall have no problem accommodating there guest to ensure a pleasant experience.

Helpful?
Thank Erichquest
SunSuitesGwinnett, General Manager at Gwinnett Place Mall Extended Stay Hotel, responded to this review

Thank you so much for your review. We are always making strides here at Sun Suites Duluth to improve the guest experience, customer service and quality daily. Your feedback is valuable information and we appreciate your business. I am so glad you shared your experience. Please come see us again. I will share your comments with the staff! Thanks again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Gwinnett Place Mall Extended Stay Hotel

Address: 3720 Steve Reynolds Blvd, Duluth, GA 30096 (Formerly Sun Suites of Gwinnett)
Location: United States > Georgia > Duluth
Price Range: $48 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Gwinnett Place Mall Extended Stay Hotel 2*
Number of rooms: 101
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Also Known As:
Sun Suites Of Gwinnett Hotel Duluth
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