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Hyatt Place Duluth/Gwinnett Mall

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Hyatt Place Duluth\/Gwinnett Mall
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304 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Los Angeles, California
1 review
4 of 5 stars Reviewed yesterday NEW

This is a nice hotel, however it does need updating. The staff was amazing. They treat you like family around there. The night manager Raymond went out of his way to make sure our stay was wonderful. I really can't complain, had a great stay in this hotel. Definitely recommend.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 540jenelleh
Abbotsford, Canada
Level Contributor
408 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

First the positives of this hotel. Location - It has great and easy access to the freeway and there are numerous restaurants and stores close to the hotel. Front desk and restaurant staff - They were always very friendly and cheerful. The front staff always greeted us with welcome back when we returned in the evening. If this was my... More 

Helpful?
Thank vbrother
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

I am sorry to hear that you had so many issues however I am happy to hear you loved our staff. Please contact me at your earliest convenience so that we can discuss further. Curt Levy General Manager 770.623.9699 curt.levy@hyatt.com More 

Anderson, South Carolina
1 review
5 of 5 stars Reviewed 5 days ago NEW

Any time I go to Duluth, I chose this hotel. The staff is very pleasant, it's clean, it's affordable, and it's within walking distance to everything I need. The Hyatt Place is definitely my favorite hotel chain.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Courtney A
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

We are happy to hear you will choose us each and every time you come to Duluth! We are your second home and would love to serve you again! More 

Saginaw, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

I love the hotel but I wish the bathroom was bigger and a iron should be in their rooms. Other than that it's a hotel and in a nice location. They have a great selection of food for breakfast in the morning. I would stay there again!!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 365chanelk
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Thank you for the 5 star rating! Glad to hear you enjoyed your stay as well as the complimentary breakfast. I apologize if the iron was difficult to find in the room. They are in the closet on the side of the wall on a clip. We do hope the next time you are in the Atlanta/Duluth area you will... More 

Lawrenceville, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

Would recommend this Place to family,friends,strangers everyone expect great service when you go there no disappointments!great breakfast worth going back For seconds and thirds if still hungry.love it

Review collected in partnership with Hyatt Hotels

Helpful?
Thank kwantishad
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Thank you so much for your comments. Our biggest achievement is when someone states they would recommend to everyone. We truly appreciate your kind words and hope to see you again soon as well as your friends, colleagues and family! More 

Wesley Chapel, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago

The rooms are very clean. Furniture a little worn. The staff is efficient and very welcoming- they make the difference in your stay. They are ready to assist you in any they can always with a smile. I will definitely return.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Karalin34
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

We truly appreciate you noticing how great our staff is. We strive to take care of our guests like they are family. We are replacing some furniture this year as well as next year and hope that you choose us again the next time you come to visit us here in the Atlanta/Duluth area. More 

Mesquite, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

In town for a long weekend. The room needing some updating. Carpet was in bad shape. TV service was very poor, did not have reception or sound on some of the channels. Wish there would have been a microwave in the room as well.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank ah20002016
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

We are sorry to hear that your stay was just ok. We want your stay to be perfect. Please contact me the next time you come to our Hotel so that I can make sure you are very accommodated. Curt Levy General Manager 770.623.9699 curt.levy@hyatt.com More 

Lyon, France
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago

I really don't understand how the hotel can have such good rating. Room were not only dirty. It was discusting. I have attached some pictures. Breakfast was light. You have to ask twice to get a koffee. I suspect they do it on purpose to force people to buy from the starbuck in the hotel. The only positive point was... More 

Helpful?
Thank sambre00
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities

Additional Information about Hyatt Place Duluth/Gwinnett Mall

Address: 3530 Venture Pkwy, Duluth, GA 30096-4723 (Formerly AmeriSuites)
Location: United States > Georgia > Duluth
Price Range: $97 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Duluth/Gwinnett Mall 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hyatt Place Duluth/Gwinnett Mall Hotel Duluth
Hyatt Duluth Gwinnett Mall
Duluth Hyatt
Hotel Style:
#5 Romantic Hotel in Duluth
#8 Business Hotel in Duluth
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