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Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf

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#4 of 24 Hotels in Duluth
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Hilton Garden Inn Atlanta NE\/Gwinnett Sugarloaf
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515 Reviews from our TripAdvisor Community

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Lenexa, Kansas
Reviewed yesterday NEW

Had a reservation, the confirmation email, everything. But, when we arrived, after a 14 hour drive to attend an immediate family member's funeral, no rooms for us. According to the front desk clerk, no reservation existed. The confirmation email was shared, still no reservation, no rooms for the weary travelers. Nor was there any explanation, no offer of help finding...

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Helpful?
Thank 67amyjm
Norfolk
HOTEL’S FAVORITE REVIEW
Reviewed November 2, 2016

We had twelve people from our church traveling through Atlanta when I used Hotwire to get a good price on this 3 star hotel in northern Atlanta off of 85. We managed to miss a lot of morning traffic and there was a Chickfila next door. Breakfast at the hotel was not free, but they had Keurig coffeemakers in the...

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Thank Revc2
About Hotel's Favorite Review
Tanveer D, General Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf, responded to this review

Thank you for taking a moment to share your experience for Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf. We are thrilled that you allowed our Hotel to be the host for you and your church. And, we are very happy to hear that you enjoyed your visit with us. We look forward to have the opportunity to be your lodging choice...

Reviewed 1 week ago NEWvia mobile

The staff was very friendly and helpful! Gave us good dinner recommendations and even offered to call ahead for us. Rooms are nice and very clean. And there are great seating/lounge areas in the lobby.

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Helpful?
Thank Mary T
Tamara T, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf, responded to this review

Dear Mary T! Thank you for choosing to stay with us! We are happy to hear that you received wonderful service and enjoyed our guestrooms and lounge area. Please keep us in mind next time you are in our area!

Kennesaw, United States
Reviewed 1 week ago

A one night stay for a concert. We were billed $290 for the room. For $290 we got 2 queen beds instead of a king. Both managed to be uncomfortable. Pillows were awful. Shower and shower curtain were dirty. Then after waking up and going down for breakfast we were greeted with breakfast isn't included and is $10/person. So over...

Review collected in partnership with Hilton Garden Inn
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Thank timothycL9832UX
Tamara T, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf, responded to this review

Dear timothycL9832UX, We appreciate your honest feedback and we apologize for the experiences you encountered. Our guest satisfaction means everything to our hotel so please feel free to contact us directly at Tamara.Thayer@hilton.com if you would like to speak with us further. We look forward to hearing from you.

Duluth, United States
Reviewed 2 weeks ago

The beds were extremely uncomfortable and hard. The hotel was relatively small for a Hilton Garden Inn and there was not a restaurant onsite. Guest can have food delivered from the Carraba's that was right across the street but overall was not impressed with the quality of this particular Hilton Inn.

Review collected in partnership with Hilton Garden Inn
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Thank reneeb667
Tamara T, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf, responded to this review

Dear reneeb667,Thank you for staying with us during your travels. We apologize for the experiences you encountered and we appreciate your honest feedback. Our guest satisfaction means everything to our team so please feel free to contact us directly at Tamara.Thayer@hilton.com if you would like to. We look forward to hearing from you.

Florham Park
Reviewed 3 weeks ago

Don't bother with this hotel. You will have a much better experience at one of the many other hotels in the area. Most of the other hotels offer free breakfast, free drinks in the evening and a free hotel shuttle all for the same price range. I'm supposed to stay there again in a few weeks i think i will...

Review collected in partnership with Hilton Garden Inn
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Thank donatoc430
Tamara T, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf, responded to this review

Dear donatoc430, Thank you for staying with us during your travels. We would love to hear more details regarding your concerns as well as apologize in advance for any issues you encountered during your visit. Our guest satisfaction means everything to us. Please contact us directly at Tamara.Thayer@hilton.com if you would like to. We look forward to hearing from you.

Reviewed 3 weeks ago

Great place to stay and take a shuttle to events at infinate energy arena.took my Mom to a concert. No hassles bus picked us up then brought us back. Didn't have to walk to parking then fight the crowd to get out onto highway. Thinking of doing same thing with my grandson in April to see Disney on Ice!

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Thank Tamm4570
Tamara T, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf, responded to this review

Dear Tamm4570! Thank you for your wonderful review! We are happy to hear you were able to take advantage of our complimentary shuttle to the arena and we hope you enjoyed the show as well. We look forward to having you with us again soon. Safe travels on your return!

Ringgold, Georgia
Reviewed 3 weeks ago

We stayed one night for a concert at the Infinite Energy Arena. We were able to walk to Carrabbas for a wonderful preshow dinner and had a free shuttle to the concert. After the show, we walked back to the hotel in about 10 minutes. The property is new and clean. The staff were friendly and prompt. We highly recommend...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michael R
Tamara T, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf, responded to this review

Dear Michael R! We are so happy to hear you enjoyed your visit and we hope you enjoyed the concert even more! We look forward to having you back with us and will definitely share your kind words with our staff!

Aiken, United States
Reviewed 3 weeks ago

My wife and I stayed a night there as a mini vacation in conjunction with a trip to medieval times. Everything was clean, the staff was friendly and helpful, the breakfast was great. We had booked the Romance Package which included breakfast and a bottle of champagne. Experience met our expectations flawlessly.

Review collected in partnership with Hilton Garden Inn
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Thank duaneu2017
Tamara T, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf, responded to this review

Dear duaneu2017, We are so delighted to hear that you were able to enjoy one of our most popular packages! We will definitely share this with our staff and hope you think of us when you are in the area again!

Blairsville, Georgia
Reviewed 4 weeks ago

Being a concert night next door at the Infinite Energy Center, check in was a little slow between 3 and 5pm, but overall a nice property. Clean, decent bar and mini restaurant (although only open until 10pm) and within walking distance to the arena. We took the courtesy shuttle over and walked back. Next door is a Mexican Restaurant also....

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Helpful?
Thank 19MKC
Tamara T, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf, responded to this review

Dear 19MKC, Thank you for taking the time to review your stay with us! We are very pleased to hear that you were able to enjoy a few of our amenities and we look forward to seeing you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf

Address: 2040 Sugarloaf Circle, Duluth, GA 30097
Location: United States > Georgia > Duluth
Price Range: $100 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Atlanta Ne/Gwinnett Sugarloaf Hotel Duluth
Hilton Garden Inn Duluth
Hilton Duluth
Hotel Style:
#2 Family Hotel in Duluth
#2 Business Hotel in Duluth
#3 Romantic Hotel in Duluth
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf staff and other travelers.
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Questions? Get answers from Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check pricing before getting reservation, if your interested in pool or hot tub make sure they are operable .”
 of 5 bubbles chuiras, 4 weeks ago | Read review
“They charge a $50 fee on your credit card and then remove it if no incidentals are used.”
 of 5 bubbles Revc2, Nov 2, 2016 | Read review
“I have only stayed there once.....not sure what to say...I always get high floors and in the middle of the floor.”
 of 5 bubbles S1161SJashleyr, Oct 31, 2016 | Read review
“Make sure you need or want that much room if you book a suite.”
 of 5 bubbles nashp2014, Sep 26, 2016 | Read review
“High floor”
 of 5 bubbles theicon3, Jun 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question