We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf

Visit hotel website
Traveler (35)
Room & Suite (44)
Video
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room Service
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Show more
Room features
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Classic
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
71Somewhat walkable
Grade: 71 out of 100
35Restaurantswithin 0.75 miles
8Attractionswithin 0.75 miles
Reviews & more
682Reviews
89Photos
4Q+A
43Room tips
Traveler rating
  • 358
  • 176
  • 78
  • 44
  • 26
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
during a power outage the desk staff completely ignored guests and seemed bothered to be asked what was going on .... they failed to put staff at each landing to inform guests so anyone who wanted to know what was happening had to go down the stairs (easier for some than others)
Read more
Review collected in partnership with Hilton Garden Inn
Hotel's Favorite
Excellent hotel for business purposes, close in the vicinity of the Sugarloaf Mills shopping mall.Good service, breakfast is good but has limited choices. Rooms are quiet, clean and comfortable. Do not take a room on the 5th floor as they are more noisy due to the airco-units on
Read more
Review collected in partnership with Hilton Garden Inn
Response from Mansour A, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf
Responded 3 weeks ago
Dear Aad_van_Schetsen, Thank you so much for the kind words regarding our hotel and staff members. I am so glad that your stay with us was memorable and we do look forward to your many stays with us in the future. Thank you,
Read more
Great service, great staff. I can't say enough about this hotel. I travel several times a month and this hotel is a star. Location is great, near by restaurants and great recommendations from the staff. As most of us know it is the staff that makes you feel appreciated and they
Read more
Review collected in partnership with Hilton Garden Inn
Response from Mansour A, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf
Responded yesterday
Dear Donald R., Thank you so much for the kind words. I am so glad to hear that you had enjoyed your stay, hoping that we had exceeding your expectations. If you need any further assistance please do not hesitate to contact me direct at the hotel. Sincerely,
Read more
The hotel lobby furnishings were old and very worn. The restaurant was out of several items on the menu, and had a very sparse breakfast buffet. The staff was pleasant and friendly, but the stay did not meet my expectations for a Hilton property.
Read more
Review collected in partnership with Hilton Garden Inn
Response from Mansour A, Front Office Manager at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf
Responded yesterday
Dear Guide23810708814, Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. Sincerely,
Read more
We came for business trip and the front desk was short staff so I had to wait in line for awhile to get my room. You would think knowing that many people coming to your hotel more people would be on staff to help out
Read more
Review collected in partnership with Hilton Garden Inn
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
Photo provided by managementHilton Garden Inn Atlanta NE/Gwinnett Sugarloaf
Guest room
Photo provided by managementHilton Garden Inn Atlanta NE/Gwinnett Sugarloaf
Guest room
Photo provided by managementHilton Garden Inn Atlanta NE/Gwinnett Sugarloaf
Guest room
Photo provided by managementHilton Garden Inn Atlanta NE/Gwinnett Sugarloaf
Guest room
Photo provided by managementHilton Garden Inn Atlanta NE/Gwinnett Sugarloaf
Guest room
PreviousNext
1234569
Does this hotel have an indoor pool?
Yes, we have a indoor heated pool and spa..
1 vote
Show all answers
Do you have suites? Preferably a corner suite, where sleeping accommodations are in a separate room?
Yes, we have King size suites with a pull out couch in a separate room.
0 votes
Show all answers
Do ya have a restaurant and bar. Also is the Gwinwtte Center within walking distance
Yes, we have a restaurant on site. Breakfast is a full buffet from 6am-10am daily, and 7am-11am on weekends for $9.95. We serve dinner daily from 5pm-9pm; as well as, our bar is open until 10pm each evening. We are a short walk to the Gwinnett Center and the Arena; and we also offer complimentary shuttle service to events.
1 vote
doyou have smoking facilities, are clients allowed o smoke in rooms and where alse?
We are a non-smoking hotel and we do not allow guests to smoke in the rooms. However, we do have smoking areas on the patios.
0 votes
"DO not stay here"
"Avoid the first floor."
"Even though the hotel backs up to I-85, I didn't hear a lot of highway noise. The tree buffer around the hotel helps a great deal."
"Call Ahead"
"I've never had a bad room!"
PreviousNext
1234569
PRICE RANGE
$118 - $239 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn atlanta ne/gwinnett sugarloaf hotel duluthhilton garden inn duluthhilton duluth
LOCATION
United StatesGeorgiaDuluth
NUMBER OF ROOMS
122
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing