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DoubleTree by Hilton Hotel Columbus

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DoubleTree by Hilton Hotel Columbus
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624 Reviews from our TripAdvisor Community

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Showing 622: English reviews
Palm Coast, Florida
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our 1st Cavalry unit from Vietnam had our 8th Reunion here. They provided an very good buffet style breakfast at Houligans' that was include in our room rate. They provided us with a Hospitality Suite that was very good for our meetings and the bellhops were courteous, friendly and thorough. The Registration Desk was friendly, fast and helpful more than... More 

Helpful?
Thank Scott A
Castle Rock, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed here twice for work. The rooms are clean, modern, and comfortable. The breakfast is outstanding! I also appreciated the small touches provided by the staff to make my stay special. For example, one day, housekeeping left me an extra cookie, and a bottle of milk in my room. It was a thoughtful gesture!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kristy L
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you so much Kristy L for taking time out to take the survey. Our goal is to provide our guest with a one of a kind experience every time they stay with us. We know that its the little thing that matter to the guest. Thank you again for staying with us. We are looking forward to serving you... More 

Warner Robins, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Great experience. Everyone was extremely helpful. Hotel was very clean. Would recommend anyone staying here. We come to Columbus every few years and have stayed other places but not near as nice as this!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank melissabY7172IH
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you so much MelissabY7172IH for taking time out to take the survey. Our goal is to provide our guest with a one of a kind experience every time they stay with us. We see that we did just that. Thank you again for staying with us. We are looking forward to serving you again . See you soon. More 

Columbia, South Carolina
1 review
1 of 5 stars Reviewed 1 week ago

THIS PLACE NEEDS RENOVATION DESPERATELY!!!!! Collected dust and dirt, falling ceiling material. Out dated HVAC units and the use of a window unit outside of my room was not the best for peace and quiet. I will not stay here again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank DisappointedHHMember
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you for your comments and concerns. We thank you for bringing these items to our attention. Due know we are working hard to ensure everything is fixed. Please allow us another opportunity to make your next stay better. Thank you again for staying with us. More 

1 review
1 of 5 stars Reviewed 1 week ago

The hotel lighting was dim in the hallway and in the room. The dirty carpet needs to be replaced. The key card and the door scanner needs to be replaced. The toilet leaked from the side of the bowl. Tub coloring was off white and dirty looking. The BEST part of staying at the location was the food service staff.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 43valerieh
Charjeanna R, Public Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you so much 43valerieh. We welcome both positive and negative comments. We thank you for bringing these items to our attention. Due know we are working hard to ensure everything is fixed. Please allow us another opportunity to make your next stay better. Thank you again for staying with us. More 

Roswell, United States
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Staff seemed frazzled upon check in. Room was not properly cleaned. Spider webs in the corner of room that seemed to have been there for months. Drinking glass looks as though it was dirty and cover just put on top of used glass. Talked to front desk and they apologized and said they would let housekeeping know.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John H
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you so much John H for taking time out to take the survey. We welcome both positive and negative comments. Thank you for pointing out your concerns with the cleanliness of the room. Do know we have brought it to the attention of our Housekeeping Manager to deal with it accordingly. We do apologize for any inconvenience you had... More 

Columbus, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The hotel was clean but due the staff was uncooperative and seemed to not care about the little things you expect. We made reservations through Hilton Honors and the hotel didn't HONOR there reservation

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Alexander B
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Columbus, responded to this review

Dear Alexander B We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we... More 

ga, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

first time experience with Double tree Hilton and I was very satisfied with my stay. I called ahead for my check in time and was told I could check in anytime that my room was ready I was really glad.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Karlyn T
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you so much Karlyn T for taking time out to take the survey. Our goal is to provide our guest with a one of a kind experience every time they stay with us. We see you received just that. Thank you again for staying with us. More 

Delta, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean, friendly, and well appointed! The perfect home-away-from-home for us. Breakfast was awesome, and the in room air conditioning was set perfectly for the Georgia heat. Close to Fort Bennington, and many restaurants and services close by.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank F5551FMstephenb
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you so much F5551FMstephenb, for taking time out to take our survey. Our goal is to provide our guest with a one of a kind experience every time they stay with us. Based on our score, we see that we did just that. Thank you again for staying with us. See you soon. More 

Atlanta, Georgia
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed at this Hotel this week for a business trip, however I stay here at least 2 weeks out of a month. Really enjoyed my stay, staff is always wonderfull! Top notch service, Taylor at the front desk is so cheerful and polite. Jonathan the bell hop is always courtious. The young lady at breakfast always remembers my drink,... More 

Helpful?
Thank t0mred11
Charjeanna R, Guest Relations Manager at DoubleTree by Hilton Hotel Columbus, responded to this review

Thank you so much t0mred11, for taking time out to take the survey. Our goal is to provide our guest with a one of a kind experience every time they stay with us. I would first like to thank you for choosing us when you come to the city to stay. I will also let our managers know about our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover a Georgia home on the road at DoubleTree by Hilton Hotel Columbus, where there is always a warm welcome and a fresh warm DoubleTree cookie on arrival. Just off I-185, this Columbus, GA hotel is eight miles from Fort Benning and 90 minutes from Hartsfield-Jackson Atlanta (ATL) International Airport. The "Fountain City" makes an elegant host for business and leisure travel. Play the fairways at over a dozen golf courses in the Columbus, GA area. Enjoy the comforts of home in a DoubleTree by Hilton Hotel Columbus guest room. Watch the 37-inch HDTV from the calm of your bed, or use complimentary internet access and remote printing to stay connected. Accessible rooms are thoughtfully designed to ensure comfort. Savor Georgia specialties and American cuisine at Houlihan's Restaurant, open for breakfast, lunch and dinner. Everything from Houlihan's kitchen is created from scratch and made to order. Let our friendly team help plan successful meetings and events in our Columbus hotel, with wedding venue and meeting space options to suit your needs. Choose from four meeting areas able to accommodate intimate meetings and grand celebrations alike, creating an unforgettable event in our Columbus, GA hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Columbus

Address: 5351 Sidney Simons Blvd, Columbus, GA 31904-9073
Location: United States > Georgia > Columbus
Price Range: $113 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Columbus 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Sheraton Columbus
Four Points Columbus
Hotel Style:
#7 Romantic Hotel in Columbus
#7 Business Hotel in Columbus
#11 Family Hotel in Columbus
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