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Holiday Inn Express Columbus at Northlake

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Holiday Inn Express Columbus at Northlake
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310 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Columbus at Northlake
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Showing 307: English reviews
Reviewed October 10, 2015 via mobile

My room was clean and bed was comfortable ... But the noise at night! I did not sleep at all! The people next door argued all night and had noisy guests. The door kept getting slammed. I called the front desk and the lady did come up and ask to lower noise---they did not listen. I will not be staying...

Thank Maricela J
Jodi S, General Manager at Holiday Inn Express Columbus at Northlake, responded to this review

Maricela J - We are so sorry for the disturbance you encountered on your stay with us. This is not a problem we are faced with often as the majority of our guest are on business just as you were and are looking for a peaceful night sleep. I will address this issue with my staff so that it is...

Ankeny, Iowa
Reviewed October 9, 2015

My family and I stayed at this hotel for 3 nights while we were in Columbus, GA, for our son's graduation in Fort Benning. Checking in, the staff was very friendly and accommodating. Our room was nice, other than the bathroom was in need of new caulking (around the tub and fixtures there were 'black' spots in the caulking). On...

Thank Debra B
Jodi S, General Manager at Holiday Inn Express Columbus at Northlake, responded to this review

Debra B - Thank you for taking the time to stop by and review our property. We strongly believe that our best avenue to improvement is by being informed of our short comings. I am not sure why you encountered the housekeeping issues in which you did during your stay, as this is not typical of the service we provide....

Lebanon, Tennessee
Reviewed October 6, 2015

Holiday Inn Express is our hotel of choice when traveling and this experience did not disappoint. We had a reservation for one night to visit our son, when we found out we could actually have a few extra days in town with him. The staff (especially Ben) was so helpful and accommodating in changing our plans and room. This is...

Thank chezoreomom
Saint Louis, Missouri
Reviewed September 26, 2015

I called ahead to advise I would be checking in late and the person on the phone was very nice and extremely pleasant. upon check in, the same lady was at the desk, she was again very nice and checked in quickly, she then asked if I would like a bottle of water, which I accepted. Everything in the hotel...

Thank Michaeli01
Jodi S, General Manager at Holiday Inn Express Columbus at Northlake, responded to this review

Michaeli01 - Thanks for taking the time to review our property as the only way for us to correct issues is by being made aware of them. As you can see from other reviews, we pride ourselves on having top notch customer service and giving our guest the cleanest and most comfortable experience as possible. I am happy to hear...

Manhattan, Kansas
Reviewed September 18, 2015

I have stayed at many Holiday Inn Express hotels in the past 10 years and I have yet to find one with a staff as friendly and outgoing as this one here. They made the stay extremely comfortable and I will definitely seek out this particular hotel again when I am in the Columbus area in the future.

Thank Jeremy M
Liberty, Missouri
Reviewed September 13, 2015

We stayed two nights while on a vacation. Had a beautiful, spacious, very clean room on an upper floor. Bed was very comfortable. HIE breakfast was nicely done and presented. Staff members were courteous. Yvonne is a jewel at the front desk! Wish more customer-facing folks used her as their role model. Thanks, Yvonne!

Thank Baldy47
Cape Coral, Florida
Reviewed September 13, 2015

Checked in for two night stay, The Desk clerk was a bit pre-occupied but checked me in quickly and efficiently. She did fail to recognize my IHG membership or ask about welcome gift or points. Room was clean and everything worked just fine. Breakfast was as expected and well stocked from open to close of breakfast time by a good...

Thank kjpglobal
Woodbury, Minnesota
Reviewed September 3, 2015 via mobile

This hotel was awesome! The moment we walked in we were greeted by a most cheerful Yvonne. She really is the true definition of southern hospitality. HIE has a real gem on their hands with her. I can say, she was the best guest services person I have EVER encountered. The only downsides I found were the breakfast left a...

Thank msnyder6706
Reviewed August 14, 2015

During our visits to Columbus, GA in the past we had stayed at this location and found it to be quite nice and relaxing, but now not so much. The service was bad the moment we arrived and it went downhill from there. When we arrived after being on the road for several hours there was no clerk attending the...

Thank GAWoodsmen
Jodi S, General Manager at Holiday Inn Express Columbus at Northlake, responded to this review

GAWoodsmen - Please let me start by apologizing that you were unable to relax and enjoy yourself during your most recent visit with us. As you know from your previous stays this is not typical of the way things operate at our property. I have looked into the issues you were faced with and can assure you that they have...

Atlanta, Georgia
Reviewed August 13, 2015

Stayed here for a weekend overnight. The hotel is 5 floors, looks fairly new, appears very clean. Our room was ready as requested in our reservation ... top floor away from elevators and Ice machines. It was clean and quiet. The pool area is pretty. The breakfast area is pretty standard ... compliments to the lady staffing the kitchen ......

Thank unixwiz
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy Your Stay at Our Comfortable Columbus, GA Hotel Our newly-built Holiday Inn Express Hotel and Suites Columbus at Northlake is a perfect Georgia hotel for business and leisure travelers alike.Our Columbus hotel is conveniently located off of Interstate 1-185 and US Highway 80. You are sure to stay busy during your stay at our Columbus hotel, located near many of Columbus' best attractions such as the Coca Cola Space Science Center, Callaway Gardens and the Chattahoochee Riverwalk. Our hotel in Columbus, Georgia is also centrally located near numerous military installations, including Fort Benning, the National Infantry Museum and the newly-built Port Columbus Naval Museum. Along with being conveniently located close to many Georgia attractions, our Columbus hotel is also close to Georgia businesses such as AFLAC, TSYS, Blue Cross Blue Shield and Columbus State University. Business and leisure travelers alike enjoy all the comforts of home and office at this hotel in Columbus, Georgia. There is a 24-hour Business Center for your business needs. Wake your family up to try our complimentary hot breakfast bar that features our signature cinnamon rolls, and spend the day by the heated, outdoor pool and spa. Start planning your visit to Georgia by booking your reservation today. You are sure to enjoy great Columbus hotel room deals and rates. We look forward to seeing you at the Holiday Inn Express & Suites Columbus. ... more   less 

Additional Information about Holiday Inn Express Columbus at Northlake

Address: 7336 Bear Ln, Columbus, GA 31909-2516
Location: United States > Georgia > Columbus
Price Range: $107 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Columbus at Northlake 2.5*
Number of rooms: 88
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Also Known As:
Holiday Inn Express Columbus At Northlake Hotel Columbus
Holiday Inn Columbus
Columbus Holiday Inn
Hotel Style:
#2 Family Hotel in Columbus
#4 Business Hotel in Columbus
#4 Romantic Hotel in Columbus
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Columbus at Northlake staff and other travelers.
2 questions
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Chambersburg, Pennsylvania, United States
over a year ago

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Questions? Get answers from Holiday Inn Express Columbus at Northlake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If its not broken do not fix it”
 of 5 bubbles E2225KOtanyab, 3 weeks ago | Read review
“Just ask Yvonne!!”
 of 5 bubbles mcmanusc, Oct 18, 2016 | Read review
“Eateries all around”
 of 5 bubbles CharlesW4U, Apr 27, 2016 | Read review
“I have had rooms on both ends and on different floors. The same on both sides and fantastic.”
 of 5 bubbles lmcobb, Apr 25, 2016 | Read review
“We have stayed in 3 different rooms each visit...they were always quiet and bright!!!”
 of 5 bubbles 196patn, Apr 23, 2016 | Read review
5 of 5
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