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Extended Stay America - Columbus - Bradley Park

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1721 Rollins Way, Columbus, GA 31904
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1 room 1 adult
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Extended Stay America - Columbus - Bradley Park
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44 Reviews from our TripAdvisor Community

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Level Contributor
39 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 11, 2015 via mobile

I stayed here for 5 nights while on business and had a horrible stay. I was working overnights so I requested a room on the top floor while making my reservation. Upon checkin, which was at 5pm, I had to re-request top floor. When I got to the room it was not serviced. Trash on the kitchen counter. Bed not... More 

Helpful?
Thank Doug B
Little Rock, Arkansas
Level Contributor
10 reviews
5 hotel reviews
1 of 5 stars Reviewed September 10, 2015

Should of just slept in my car!! Bed was terrible, toilet broke in the early AM called down to the front desk and they said the maintenance guy doesn't come in until the afternoon, didn't have another room to move to - suggested I come downstairs and use the employee bathroom behind the front desk - lol!! I couldn't get... More 

Helpful?
Thank sillyme719
Mishawaka, Indiana
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 9, 2015

I was given a newly-refurbished room, so my review may be the exception. It was outstanding - particularly the bathroom, which had abundant and very hot water flow in the shower, and an air-pressure assisted system in the toilet which forcefully and rapidly evacuated all waste. The room was super clean and had two new/modern chairs for the desk and... More 

Helpful?
Thank lornemalvo
1 review
3 of 5 stars Reviewed May 28, 2015 via mobile

Who runs out of coffee cream/milk for coffee? One employee went out I her way to assist us when we were very late checking in after midnight. Very polite, and understanding. You need more of her. Cigarette butts and trash are everywhere. Water dripping from shower and sink also leaked. Not very pleasant stay for a week.

Helpful?
Thank Jose P
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 19, 2015

I needed a quiet place to escape out of town guests and to complete a project for work. The room was comfortable and somewhat quiet.. the view from the window was nothing spectacular but the water in the shower was hot and the bed very comfortable.

Helpful?
2 Thank J Tyrone K
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 3, 2015

This hotel was a mess from start to end. When we pulled up in the middle of the night, we noticed quite a few open windows on all levels. We assumed it was guests wanting fresh air since it was nice outside. thst should have been our first clue to drive away fast. Check in was slow, but the clerk... More 

Helpful?
2 Thank RVrabel
Talbotton, Georgia
Level Contributor
2 reviews
2 of 5 stars Reviewed February 15, 2015

My husband and I stayed on a Valentines getaway from home for one night. Upon entering the room I noticed bread crumbs on the kitchenette counter and old wine or grape juice stains in the kitchen sink. I went to the front desk and spoke with I think her name is Traquanna to report what I had seen. Traquanna came... More 

Helpful?
Thank NieceyFoster
Manager_11525, General Manager at Extended Stay America - Columbus - Bradley Park, responded to this review

Your review for our hotel was recently brought to my attention. I sincerely apologize for your experience and the cleanliness issues that were in your room. The conditions you described are unacceptable. To uphold our company’s high standards, I will be meeting with my staff to make sure each room is thoroughly cleaned and inspected before guest arrival as well... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 3, 2014

I was booked into this hotel by my company and was given high praise for The office manager and staff at the office. So I felt confident going in that this room was a step above. The room was a non smoking efficency. I was dissapointed at the lack of an ice machine. I was given ice trays to fill... More 

Helpful?
Thank Zack H
Manager_11525, General Manager at Extended Stay America - Columbus - Bradley Park, responded to this review

The staff and I read your comments about your stay with us. Please know that we are sincerely sorry for your inconvenience. I met with our staff, and we corrected the air conditioning problem and checked the filter in the room to ensure that this problem is not repeated. If you would like to discuss this further, please do not... More 

Okeechobee, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 24, 2014

My husband and 2 boys stayed on 11/20-11/23 in a smoking room and my parents stayed at same time in a non smoking room. We were there for my sons family weekend from Ft. Benning. The rooms were clean our smoking room had a little bit of a musty odor to it which we find a lot with smoking rooms... More 

Helpful?
Thank lanfam
Manager_11525, General Manager at Extended Stay America - Columbus - Bradley Park, responded to this review

Thank you for your recent review of your stay. I am so disappointed for the billing issues you had while staying with us. In response to your review, I will be working with my staff to review our policies and procedures and to ensure that we are better communicating our rates and policies to guests to ensure that your experience... More 

1 review
2 of 5 stars Reviewed November 12, 2014

We Stayed 2 Nights, Checking Was Fine However We Asked For Things Like Extra Towel, And Were Given A Stack Of 6 Hand Towels, Because They Did No Have Any More Towels. Our Room Was Not Cleaned While We Were there I Knew They Were Not Going To Change Sheets And Was Fine With That, But Expected That At Least... More 

Helpful?
Thank mamad2297
Manager_11525, General Manager at Extended Stay America - Columbus - Bradley Park, responded to this review

The staff and I read your comments about your stay with us. I am so sorry to read that we were not able to provide you with sufficient towels, and that our housekeeping policy did not meet your expectations. Please know that we do offer a daily housekeeping option which includes the services you mentioned at a minimal fee. As... More 

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