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BEST WESTERN PLUS Hotel & Suites Airport South

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BEST WESTERN PLUS Hotel & Suites Airport South
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354 Reviews from our TripAdvisor Community

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Showing 323: English reviews
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El Dorado Hills, California
Reviewed yesterday NEW

Airport shuttle did not park where we were told to wait by the front desk, had to chase it. The shuttle was quite dirty. The property was also not clean and needs attention. Front desk was not responsive to problems.

Review collected in partnership with Best Western
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Helpful?
Thank capeman2014
St. Louis, MO
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago

I stayed here for one night and had a great experience. I found the hotel's shuttle bus waiting at the airport when I arrived, and once I boarded was immediately taken to the hotel which was about a three minute ride away. Front desk staff was friendly and I was assigned to Room 202. I found the room to be...

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Helpful?
Thank MsCleo2313
About Hotel's Favorite Review
Silver Lake NY, United States
Reviewed 1 week ago

My husband and I stayed here two nights (Friday & Saturday.) Our daughter was flying into Atlanta. We did not want to drive into the airport to pick her up. This was the perfect place to stay. The hotel shuttle brought our daughter right to the lobby on Sunday morning before we checked out. Perfect location!

Review collected in partnership with Best Western
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Helpful?
Thank Mary S
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

We appreciate your wonderful feedback, and are so delighted to hear your kind words. It was great that we were able to provide you with a pleasant stay, and make it convenient for your family. Please come back and visit us soon! Warm Regards-Bina Patel

San Juan, Puerto Rico
Reviewed 4 weeks ago

Booked a room in this hotel because I came to Atlanta to take a medical board exam. My flight got in at around 11:00 AM. As we were approaching the front desk the clerk immediately stopped us by saying "The Rooms are not ready so you're going to have to take a seat, if you are hungry there is McDonalds...

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Helpful?
Thank SuperFoodie1127
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

I want to extend our deepest apologies regarding your recent stay with us. I have shared your experience with my team, and we will work diligently to correct all the concerns that you have mentioned. Please understand that this a not a norm at our hotel, and we strive to always provide a relaxing stay for our guest. I am...

Reviewed February 19, 2017 via mobile

Older building, great location...close to freeway and 20 minutes to downtown atl. Room was spacious, house keeping cleaned room everyday. Horrible parking..free hot breakfast and very least expensive . Dont need to stay in the city and pay more money...just stay at this typical hotel and get what u pay for

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Helpful?
Thank Donell G
Greenville, South Carolina
Reviewed January 24, 2017

This was a Hotwire stay I got for $71.00 plus tax/fees. Truly, the only complaint I have about the place is the front desk clerk at check-in was kind of rude. I had called ahead to inquire about early check-in, and the person I spoke to said they could find something for me. So I arrived at about 12:30pm, only...

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Helpful?
1Thank Dave C
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

Thank you for taking the time to write a review and for bringing several concerns to my attention. I want to apologize for the lack of good customer service at check in. We will take proper measures to have this corrected. We do appreciate your compliments regarding the room! Please feel free to reach out to me, if I can...

Reviewed January 24, 2017

When the airline cancelled our flight out of Atlanta at midnight we needed somewhere nearby to stay. The airport shuttle from the hotel never seems to run quite on time, but the hotel stay was very helpful and friendly.

Review collected in partnership with Best Western
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Helpful?
Thank William G
Birmingham, United Kingdom
Reviewed January 11, 2017

On our night of arrival Saturday 8th January the reception staff were helpful, welcoming and efficient. We were allocated this hotel via delta airlines due to missing a connecting flight through no fault of our own. We were reallocated new seats for Monday Evening 9th Jan.So this meant staying at the hotel for two nights. On Sunday morning 8th Jan...

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Helpful?
1Thank Valerie F
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

We are very sorry that this most unfortunate incident took place. We understand that you were promised two nights of hotel stay by your airline, but we only received payment for one night. After speaking to you, I agreed upon giving you an extension until 3 pm to make payments on your rooms. At 5 pm when payment was not...

Giddings
Reviewed January 4, 2017

Great stay for business and pleasure Take a vacation and have Some fun time with your family. .varioustypes of rooms and facilities go swimming in the pool or have a business meeting or just take it easy

Review collected in partnership with Best Western
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1Thank freddyf519
Morrow, Georgia
Reviewed December 24, 2016

Reserved a jacuzzi suite for a couples night out to relax. Staff was very friendly, and room was amazing. The jacuzzi was also very relaxing, but expected it to be a lil bit bigger. Overall was a nice pleasant stay.

Review collected in partnership with Best Western
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Helpful?
Thank sherettad
BinaPatel, Guest Relations Manager at BEST WESTERN PLUS Hotel & Suites Airport South, responded to this review

We are delighted to hear that you enjoyed your stay in one of our suites! Thank you for taking the time to write a review, and come back and see us when you need another relaxing getaway. Warm Regards-Bina Patel-Best Western Plus Hotel & Suites Airport South

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Closest Best Western at the Atlanta Airport. Only minutes away form the check-in counter for any airline. 5 Story interior corridor hotel built in 2001. Friendly staff and excellent continental breakfast. Heated Spa open everyday. Pool is seasonal. Free Wi-Fi and complimentary shuttle to and from airport/Marta train to downtown. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel & Suites Airport South

Address: 1556 Phoenix Blvd, College Park, GA 30349
Location: United States > Georgia > College Park
Price Range: $104 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Hotel & Suites Airport South 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Plus Hotel And Suites Airport South
Best Western Airport South
Best Western College Park
College Park Best Western
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Hotel & Suites Airport South staff and other travelers.
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Questions? Get answers from BEST WESTERN PLUS Hotel & Suites Airport South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Vending machines only take cash, so if you want anything, bring some dollar bills”
 of 5 bubbles txgmc, Jan 24, 2017 | Read review
“not a preference so far”
 of 5 bubbles gayee2013, Nov 8, 2016 | Read review
“It's by the airport so there are flight noises, but not too loud.”
 of 5 bubbles 244janiceh, Feb 24, 2016 | Read review
“cleanest in South Atlanta”
 of 5 bubbles bensS94ZU, Feb 1, 2016 | Read review
“I stayed in a suite on the 5th floor(2 queen beds, microwave, couch, refridgerator, and spacious)”
 of 5 bubbles flairesinger, Dec 12, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question