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Hyatt Place Atlanta Airport - South

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1899 Sullivan Road, College Park, GA 30337-5701
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Hyatt Place Atlanta Airport - South
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458 Reviews from our TripAdvisor Community

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Madison, Wisconsin, Usa
Level Contributor
297 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

After eight straight years of being a Starwood platinum I decided to switch my allegiance. This was my first Hyatt stay and it was a major disappointment. I took the shuttle from the airport and when I was checking in did not recognize that I was a diamond. When I got to my room I was surprised that there was... More 

Helpful?
Thank Rockydogz1
Anthony B, General Manager at Hyatt Place Atlanta Airport - South, responded to this review

Thank you for your consideration of becoming a loyal Hyatt Gold Passport Diamond Member. We know that you have taken considerable thought in the process of making this change after spending significant time and money as a Starwood customer. Please accept my humble apologies as we failed to meet your expectations. I would like to speak with you personally regarding... More 

Tucson, United States
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Had not stayed in a Hyatt Place before but will go back many times if they are anything like the Atlanta-South location. Staff very professional and friendly, site and rooms very clean. Treated like we were renting the presidents suite.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Ivan J
Ashlee C, Director of Sales at Hyatt Place Atlanta Airport - South, responded to this review

We are thrilled to hear how much you enjoyed your stay. Excellent customer service is our first priority and I am so glad you experienced that during your stay. I'm glad you enjoyed your guest room as well! We look forward to welcoming you back soon! More 

Louisiana
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I reviewed this hotel a couple of years ago and am happy to report that it's still a great airport hotel. Nice room, great free breakfast. Easy to get to if you're driving and prompt shuttle bus to the airport if you're not. Ruby Tuesday restaurant is in easy walking distance. Friendly, helpful staff.

Helpful?
Thank LouisianaDean
Ashlee C, Director of Sales at Hyatt Place Atlanta Airport - South, responded to this review

Thank you for your great comments. It's wonderful to hear of your wonderful interaction with the staff. I will be sure to share your comments with our front desk. I'm glad you enjoyed the breakfast and our spacious guest room as well. We look forward to welcoming you back soon! More 

Lakewood, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

cigarette smoke permeated 4th floor hallway. no apparent enforcement of no smoking ban seating area in lobby for breakfast heavily soiled breakfast food only so-so room clean, bed comfortable no noise room service - order food, however must pickup in lobby bar area

Review collected in partnership with Hyatt Hotels

Helpful?
Thank George D
Ashlee C, Director of Sales at Hyatt Place Atlanta Airport - South, responded to this review

Thank you for your feedback, which helps us get better. We pride ourselves on providing excellent customer service, room experience, and an exceptional complimentary breakfast experience, but clearly we fell short during your visit. Please accept our apologies. We take our non-smoking policy very seriously, and act accordingly when that policy is not upheld by a guest, as we did... More 

Middleburg, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel is great. It is clean, safe, updated, and has a convenient shuttle to the airport. The only issue is there are not a lot of dining choices nearby. You can get a limited menu at the hotel but they don't always have all items listed.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank LZanone
New Brunswick, New Jersey
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My stay was comfortable. The hotel was minutes away from the airport, and the free shuttle to and from the airport ran every fifteen minutes. The hotel was clean. The room was spacious and comfortable. I liked it a lot. I had one problem. My shower didn't drain initially. I alerted staff, and they fixed the issue immediately. They were... More 

Helpful?
Thank KineticMovement
Houston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was very comfortable. I was there for one night, and chose it for the location. The staff was very nice and welcoming, the bed was super-comfortable, and I melted right into it. I awoke fresh, had a great breakfast in the lobby, and took the shuttle to the airport. Of course, the shuttle left precisely on time, as... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Amir A
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