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I was laying down after a 10 hour trip and open my eyes to a small roach. Stayed June 8-10th in room 305.The hotels were all booked so we were forced to stay. The staff that night was rude about it, said they could not...More
Response from Amanda D, General Manager at Sleep Inn Cartersville - Emerson Lake PointResponded 1 week ago
Thank you for your feedback. I am sorry that you had a less than pleasant experience during your visit with us. We have taken the appropriate measures to address this issue and hope that you will allow us another opportunity to serve you in the...More
We checked in with a cordial reception. The room was very nice and the amenities above average. The room was comfortable, clean and had a wonderful large walk-in shower with full size shower head. The bathroom area was spacious and you didn't feel cramped as...More
Thank Ron H
Response from Amanda D, General Manager at Sleep Inn Cartersville - Emerson Lake PointResponded April 3, 2018
Thank you for your feedback! I am sorry that you were not offered a complimentary bottle of water since we were out of water in the fitness room. We do have fresh/new replacement bottles for the fitness room however I am sorry the front desk...More
Was here for work and it was a perfect location for many of my job sites that I was driving to. Close to Cartersville for shopping and eating out. So great eat places close by and a train museum. Had a great stay and would...More
Thank Jimmy A
Response from Amanda D, General Manager at Sleep Inn Cartersville - Emerson Lake PointResponded March 6, 2018
Thank you kindly for your review of your recent visit with us! We appreciate you choosing to stay here and are happy to hear you were able to enjoy some of the local spots. We do hope you will come see us again in the...More
I run a wheelchair basketball program out of Charlotte and my teams and I have stayed here on 2 occassions. Nov 2016 and Jan 2018. The staff is excellent from start to finish. With 28 rooms the first year and 29 rooms this year, we'll...More
Thank Mike G
Response from Amanda D, General Manager at Sleep Inn Cartersville - Emerson Lake PointResponded February 13, 2018
Thank you so much for your feedback, Mr. Godsey! We appreciate you choosing to house your group here at our location each time you are at LakePoint. We thoroughly enjoy your group and the excitement they bring when they are here. We look forward to...More
This is a very clean motel. Rooms are large and comfortable. The bedding felt clean and the bed was comfortable. The bathroom was large and the towels were good quality. Breakfast was abundant with waffles, fresh made oatmeal, bacon, eggs, potatoes, biscuits and gravy. Also...More
Thank dwoods W
Response from Amanda D, General Manager at Sleep Inn Cartersville - Emerson Lake PointResponded January 18, 2018
Thank you for taking the time to write a review of your visit here with us! We appreciate you choosing to stay at our hotel and we are happy to hear that you enjoyed the accommodations we provide. We do look forward to seeing you...More
Response from Amanda D | Property representative |
Hi! Our Sleep Inn rooms have a mini fridge and microwave. All of our MainStay Suites rooms, the other half of our hotel, have a full size fridge, two burner stove top as well as dishes and items you can use to prepare a... More
Hi! Our Sleep Inn rooms have a mini fridge and microwave. All of our MainStay Suites rooms, the other half of our hotel, have a full size fridge, two burner stove top as well as dishes and items you can use to prepare a meal. We do have guest laundry facilities as well. We do hope to see you soon!
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"Ask for the back side of the hotel, away from the truck stop."