We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN Garden Inn & Suites

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN Garden Inn & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

364 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 362: English reviews
Start your review of BEST WESTERN Garden Inn & Suites
 Click to rate
Ottawa, Canada
Reviewed 1 week ago

As with other Best Westerns the accommodations were good for our overnight stay. The place would benefit from having a better entranceway to the hotel and fewer sleeping policemen since these are distracting and difficult for any vehicles with trailers.

 Report
Helpful?
Thank Bob2U2
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Dear Bob, Meeting our guests' expectations is important to us so we are thrilled you found our accommodations offered the comfort and level of cleanliness you were expecting. We apologize if it was a bit tricky getting into our parking lot but hope that now that you know how to navigate it, it will not be a problem next time....

Pigeon Forge TN
HOTEL’S FAVORITE REVIEW
Reviewed February 11, 2017 via mobile

We have stayed many times at this location over the past 10 years & it's like our 2nd home.. we have family that lives in the area & we stayed here with the wedding party over 10 years ago & still do when we go visit about 4 times a year.. it is conveniently located just off the interstate &...

 Report
Helpful?
Thank cruznut712
About Hotel's Favorite Review
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

It is our absolute pleasure to receive these words from such a valued guest. We're really glad that we've had the opportunity to host you and your family for over a decade. Comments like these make our day and we're counting down the days until we can see you again. Until then...thank you so much for the excellent comments!

Reviewed 2 weeks ago

Nice hotel great customer service at night. Morning different Lady running front desk and I guess everything else at the time was very busy and forgot most important is customer service and was very rude to everyone night guy should gove her some tips how to treat customers. Parking is a little confusing besides that nice place for the price

 Report
Helpful?
Thank Barfield2011
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

We truly appreciate you taking a moment to let us know about your recent experience. We strive to provide consistent superior customer service to all of our guests, so we deeply regret that you did not feel that everyone on our staff provided a friendly and helpful attitude. We will definitely share your concerns with our team so that we...

London
Reviewed 3 weeks ago

There is NO trailer turn-a-round or parking at this hotel And if your not used to noise this may not be a good option for you. It is very close to an interstate. The most noise I'm used to hearing at night is my husbands occasional farting in his sleep so the interstate noise prevented a restful sleep. It was...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Wandam52
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Let us start by saying, your comments about the noise you are accustomed to made us smile. Thanks for sharing your review with us, which we hope to use to improve upon our guest experience. Though you found your bed to be quite comfortable, we are saddened to hear you were not able to get the restful sleep you needed,...

St Petersburg, United States
Reviewed 3 weeks ago

Employee at check in was great. very courteous even though there was a lack of parking availability, she went out of her way to make sure that our vehicles were parked safely for the night. room was very accommodating.

Review collected in partnership with Best Western
 Report
Helpful?
Thank jaynes247
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Dear Jayne, We appreciate you taking the time to share your recent stay with us. Our staff knows that your comfort and convenience are so important, and we are pleased to know they made every possible effort to work out the parking situation. Our recent renovations were designed to provide our guests with the best stay possible. It sounds as...

North Port, FL
Reviewed 4 weeks ago

We saw a review of this place. It was inaccurate.. The night manager was very nice. The quality of the room and amenities was very poor. I realize it was an older building however linens can be replaced. Rooms can be clean.

Review collected in partnership with Best Western
 Report
Helpful?
Thank F970QUcatherineh
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

All guest feedback is considered to be a great way of learning how we can continuously improve upon our accommodations. We appreciate you taking the time to share your thoughts with us. While we are glad that our night manager provided the service you deserved, we apologize for not meeting your expectations in other aspects. We agree with you wholly...

Brookville, United States
Reviewed 4 weeks ago

Need place to stop on trip home from Florida. Hotel easy to get to but too close to highway noise from our backside room. We were tired and did get the sleep we needed. Breakfast was ok. Staff was friendly and helpful.

Review collected in partnership with Best Western
 Report
Helpful?
Thank michaelgI1726ZY
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Thank you for taking the time to tell us about your recent stay. We're glad our staff was kind and worked hard to help you. We do apologize that you dealt with noise from the highway and didn't get much needed rest. Our property is conveniently located directly off the highway which can sometimes be cause for excess noise. Nonetheless,...

London, Canada
Reviewed February 8, 2017

wheel chair accessible, coffee machine, microwave, fridge. Entrance via Chevron service station next door. Sign at driveway into Chevron. Quiet, clean, room, good mattress, hair dryer, ironing board, table, 2 chairs in room. Room is spacious with king size bed. Free breakfast did not meet expectations as the eggs were rubbery, biscuits either hard or gooey and the orange juice...

 Report
Helpful?
Thank Whiskerskip
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

It sounds like we accomplished meeting your expectations in regards to our well equipped room. Thank you for sharing your comments with us! We appreciate your feedback in terms of the breakfast and are sorry to hear we did not hit the mark in this aspect. Our complimentary breakfast is typically stocked with various fresh options to choose from and...

Wisconsin
Reviewed February 7, 2017

We stayed in a suite that was pretty good sized except the small bathroom. The room was nice and dark for sleeping and the bed was comfy.There is quite a bit of Hwy noise as the building has roads both in front and in back of it. The night clerk and the house keepers were very friendly. I went with...

 Report
Helpful?
Thank bugbiteinthewoods
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Your feedback is appreciated, thank you. We're thrilled to know you enjoyed your spacious suite and found the bed comfortable and conducive to a restful night. We do apologize for the outside noise and the other issues you ran into. The nose clip should not have been found in your sheets and there should not have have been red spatter...

United States
Reviewed February 2, 2017

The room was clean and comfortable. Breakfast was good. Staff was good. Kinda' noisy on back side of motel because of interstate traffic. Had to walk outside to get to lobby and breakfast area. $15+ taxes was a little excessive for a $71 room.

Review collected in partnership with Best Western
 Report
Helpful?
Thank sherrillj2017
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Your feedback is appreciated and welcomed. We are glad you found your room provided the high level of comfort and cleanliness you expected to find. It's also great to know that overall you had a wonderful stay. Nonetheless, we are sorry you did not agree with our rates. We aim to deliver the best value by providing excellent service and...

Questions? Get answers from hotel staff and past guests. Ask a question

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (12)
Viewed
Room/Suite (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (5)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (4)
Viewed
Bathroom (2)
Viewed
Family/Play Areas (1)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cartersville hotels
3.4 mi away
Microtel Inn & Suites by Wyndham Cartersville
0.8 mi away
Hampton Inn Cartersville
Hampton Inn Cartersville
#1 of 23 in Cartersville
275 reviews
3.3 mi away
Hilton Garden Inn Cartersville
Hilton Garden Inn Cartersville
#2 of 23 in Cartersville
532 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Country Inn & Suites By Carlson, Cartersville
2.6 mi away
Home2 Suites by Hilton Cartersville
5.2 mi away
Baymont Inn & Suites Cartersville
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideal hotel located right off the interstate 75 at exit 290. AAA 3 diamond rated property. All rooms are equipped with 37" LCD TV, micro-fridge, hairdryer, iron & ironing board, high speed internet access. Free HOT Breakfast with HOT waffles, Scramble Eggs, Biscuits & Gravey. Fitness Room, Seasonal Outdoor Pool. In close proximity to restaurants like Cracker Barrel, Shoney's, McDonalds, Wendy's etc. Recently gone through major renovation for comfort of our current and new clients. ... more   less 

Additional Information about BEST WESTERN Garden Inn & Suites

Address: 5663 Highway 20 NE, Cartersville, GA 30121 (Formerly Best Western Garden Inn & Suites)
Location: United States > Georgia > Cartersville
Price Range: $83 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Garden Inn & Suites 2.5*
Number of rooms: 48
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Best Western, Priceline, Travelocity and Hotels.com so you can book your BEST WESTERN Garden Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Cartersville
Cartersville Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Garden Inn & Suites staff and other travelers.
5 questions
Ask a question
Deering, New Hampshire
over a year ago
Michigan
4 months ago
Kingsport, Tennessee
5 months ago
Downers Grove, Illinois
over a year ago

See all questions (5)

Questions? Get answers from BEST WESTERN Garden Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“avoid i-75 side, though its not that big a deal.”
 of 5 bubbles KipperBernie, Dec 18, 2016 | Read review
“Rooms on front side are probably a little quieter”
 of 5 bubbles Oldfitzman, Oct 31, 2016 | Read review
“Enjoyed the large king size room”
 of 5 bubbles fljrdavis, Jun 4, 2016 | Read review
“Third floor and in the front, otherwise you listen to every step overhead and trucks on the freeway all night long”
 of 5 bubbles JaaJaa, Apr 7, 2016 | Read review
“My room was facing the major roadway. I imagine rooms in the back are quieter but it still wasn't bad.”
 of 5 bubbles 337pamelac, Feb 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question