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Hilton Garden Inn Cartersville

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Hilton Garden Inn Cartersville
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457 Reviews from our TripAdvisor Community

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Showing 454: English reviews
Lincolnshire, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Comfortable and clean as you would expect. Good value for money. The staff however are particularly friendly and helpful. The staff are its biggest plus. The location makes it easy to get to/from and a good base for the local area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank K1941RSmarkk
Valdosta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Train the staff to be more helpful... when you see that it's 5-6 people in line go get help instead of having people wait 30-40 minutes..... And just because you see a big party doesn't mean that the whole party is together so don't assume and ask before charging the gratuity because you assume that everyone is together

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jennifermM9328AK
Kennasaw, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This hotel is in a great location. Close to everything but set back so it is very quiet. Rooms are spacious and bright. Breakfast in the RESTURANT was very good. Highly recommend this hotel if you are staying in Cartersville

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Anna W
Cartersville, Georgia, Usa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I would recommend to stay here. They went above and beyond for our anniversary to make it special for us. Comfortable bed and jacuzzi tub. They also had a great indoor outdoor pool that we had to ourselves.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 102Brian
Hilton C, General Manager at Hilton Garden Inn Cartersville, responded to this review

Happy Anniversary!! Thank you for staying with us for your special day! Michele Sims General Manager More 

Niagara Falls, Canada
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I advised hotel staff that I wanted to stay on ground floor and I was told it would not be an issue and when I arrived at hotel they could not be bothered to honor this request and made no effort to assist me. I contacted the manager and basically received the same response that they did not have a... More 

Helpful?
Thank Stephen R
Hilton C, General Manager at Hilton Garden Inn Cartersville, responded to this review

Hello Mr. Rogozynski, As I mentioned earlier, unfortunately we were not able to accommodate your request for a first floor room. Out of the 108 guestrooms we have, only nine are located on the first floor. All of those rooms the night you checked in with us were occupied. I am truly sorry that this affected your stay with us... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This is my second stay at the Hilton Garden Inn and Suites in Cartersville , Ga- Very clean and with the excellent service from the staff I would return to this location in a heart beat. Easy booking with the App and simple check in and out- Feels like home away from Home!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank G2498APdavidb
Hilton C, General Manager at Hilton Garden Inn Cartersville, responded to this review

Thank you so much for being our guest, we appreciated your very kind remarks! We were honored to have you. Please let me know if I may assist you in the future! Michele Sims General Manager More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We travel every summer for basketball and this is one of the best places we've stayed. The breakfasts were so good and there were lots of choices, plus the staff was incredible. We celebrated my daughter's birthday here and she was thrilled with the chocolate chip pancakes! The king suites were nice with the fridge and microwave and the free,... More 

Helpful?
Thank GMarieW
Hilton C, General Manager at Hilton Garden Inn Cartersville, responded to this review

I hope your daughter enjoyed the pancakes; chocolate chip are my favorite as well! Thank you for your kind comments regarding our hotel and team. We look forward in having you as our guest again in the future! Michele Sims General Manager More 

Cincinnati
1 review
4 of 5 stars Reviewed 4 weeks ago

I just wrapped up a great stay at this hotel. Great hotel, wonderful area. Definitely stay here! Staff was always friendly and helpful, going above and beyond to make my stay comfortable. Beds have firmness dials for extra comfort!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 568aliciak
Hilton C, General Manager at Hilton Garden Inn Cartersville, responded to this review

Thank you so much for your kind remarks regarding our hotel and team. We all care very deeply about our guests and the experiences they have! Please let me know if I may assist you in the future! Michele Sims - General Manager More 

bham, United States
2 reviews
3 of 5 stars Reviewed July 19, 2016

Staff seemed friendly, but there was no one to check me in when I arrived. Waited 10--15 minutes. Then they gave me keys to the wrong room. The accommodations were nice. Clean room, very nice. But they had travel basketball teams throughout the hotel. They made noise and woke me up several times during the night. I'm sure this isn't... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lewis S
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 17, 2016 via mobile

We were driving back to Indianapolis after a week in Florida and decided to stay here since it was close to I-75 and near the Tennessee line. We decided to check out the indoor pool and we saw a lot of bugs, including centipedes and cockroaches in the pool area. The rooms are nice, however the beds could use softer... More 

Helpful?
Thank Muffin S
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn Cartersville hotel is ideally located a mile from historic downtown Cartersville and one hour from Hartsfield Jackson International Airport. Relax in our charming contemporary hotel with large windows creating a bright and airy feel. Our spacious guestrooms feature home comforts like complimentary WiFi with secure remote printing through PrinterOn® and a 32-inch flat-screen TV withon demand movies and complimentary cable channels. Enjoy a great night’s sleep on an adjustable Garden Sleep System® bed. Executive King Suites, whirlpool Suites and accessible rooms are available. Our hotel has received the 2015 TripAdvisor Certificate of Excellence Award. This honor is awarded to establishments that achieve outstanding traveler reviews on TripAdvisor, the world’s largest travel site. Our staff takes great pride in consistently offering an exceptional experience to our guests. ... more   less 

Additional Information about Hilton Garden Inn Cartersville

Address: 24 Liberty Dr, Cartersville, GA 30121-3357
Location: United States > Georgia > Cartersville
Price Range: $122 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cartersville 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Hilton Garden Inn Cartersville Hotel Cartersville
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