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Never, again, will I stay at a Stay Express!!! It was the most horrible place I've ever stayed. The room was substandard in every way. What kind of place takes the towels to wash before giving you more??? That's only the beginning of the nightmare...More
Thank gagirl1069
Response from MasterkeyHospitality, Hotel Marketing Agency at Stay Express Inn & Suites Brunswick GAResponded October 24, 2017
Dear Valued Guest,
Thank you for taking the time out of your schedule to post a review. I apologize that your experience was anything less than satisfying. We value all guest comments, and will be sure to use them to improve our guest experience. Thank...More
Okay so, I’m going to keep this as short as possible. I arrived here around 3 o’clock in the afternoon. Within 10 minutes there were numerous cops in the parking lot, very loud arguments right outside of my door and possibly a drug deal or...More
Thank accjr
Response from MasterkeyHospitality, Hotel Marketing Agency at Stay Express Inn & Suites Brunswick GAResponded August 25, 2017
Dear Valued Guest,
Thank you for your candid feedback regarding your recent stay at our hotel. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have...More
We arrived after midnight checked in and had a hard time with the key card getting into our room. We leave and come back around 3 am and couldn't get in at all. The slot of our door pretty much ate the key card. The...More
Thank Angela D
Response from MasterkeyHospitality, Hotel Marketing Agency at Stay Express Inn & Suites Brunswick GAResponded August 25, 2017
Dear Angela,
Thank you for your review. I apologize that we failed to meet your expectations on your recent stay with us. I will address all the negative aspects of your stay with my housekeeping, maintenance, and front desk staff to ensure that these events...More
The front desk manager lacks the charm needed to run a motel. His demeanor is befitting of this rat hole! The place is old, in a nasty side of town. The room stinks! The sheets are stained. The bathroom had a dirty sock left over...More
What a shock, had to book 3 nights due to a festival in Darien & full,don't know where to start on problems we had, had to get key changed twice a day, didn't work, they only clean rooms every other day (?really??), no hangers, lamps...More