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Holiday Inn Express Braselton

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Holiday Inn Express Braselton
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207 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Braselton
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Showing 207: English reviews
Reviewed March 4, 2015

We stay at this Holiday Inn Express when we are racing at Road Atlanta. We have an excellent experience every time we are there. The staff is super friendly and helpful. The breakfast staff including Cathy and Ginger are fantastic. They went out of their way to help us out. We will stay there each and every time we go...

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Helpful?
Thank Michelle G
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Dear MichelleG, Thank you so much for the review of our hotel. It was a pleasure having you here. We very much appreciate the positive review on our staff and property. We strive to maintain the highest customer service standards and ensure all of our guests feel welcome! We look forward to seeing you during your next visit! Regards, Ryan...

Reviewed February 22, 2015

The staff at the front desk and housekeeping were both great. Ginger did a great job with breakfast she is awesome. The rooms were very clean and breakfast was delicious. The room was a great price also. The shower had a great shower head and good pressure which is rare for hotels. Overall, it was awesome! Thank you holiday inn

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Thank Mns0009
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Dear Mns0009, Thank you for writing a review about your recent stay with us. We are delighted to hear your compliments regarding our hotel staff. Our hotel is very proud of its level of service, cleanliness and quality of product. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. Your patronage...

Reviewed February 21, 2015

Breakfast was wonderful. Cathy and Ginger helped my family on the days we stayed and they were so nice and helpful. We love these hotels. Anytime we go back to this area we will be staying here. And it's really conventiently located.

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Thank VanessaLong04
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Dear VanessaLong04, Thank you for your review of our hotel! We are very happy you enjoyed your stay and have passed along your kind words to the staff. Thank you again for taking the time to write the review and we look to seeing you during your next visit! Regards, Ryan Davis General Manager

Auburn, Alabama
Reviewed February 20, 2015

The property is undergoing a complete update. The New rooms are as expected; New and with updated furniture. The Breakfast is very good with a wide variety of items. The Hostess, Cathy maintained all the tables, replenished all Items as needed. A tip of the hat to her performance with 12 people at breakfast during my stay

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Thank DW C
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Dear DW C, Thank you so much for the review of our hotel. It was a pleasure having you here. We very much appreciate the positive review on our staff and property. We strive to maintain the highest customer service standards and ensure all of our guests feel welcome! We look forward to seeing you during your next visit! Regards,...

Reviewed February 16, 2015 via mobile

We had an overnight here on our way to VA. They could not have been nicer, very friendly and helpful. The rooms were clean and welcoming after a long day's travel. Cathy prepares a better than average breakfast and is there for your every need. She insisted we try their specially made for them warm cinnamon buns, delicious! She even...

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Helpful?
Thank jakeandgeo
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Dear jakeandgeo, Thank you for your review of our hotel! We are very happy you enjoyed your stay and have passed along your kind words to the staff. Thank you again for taking the time to write the review and we look to seeing you during your next visit! Regards, Ryan Davis General Manager

Numidia, Pennsylvania
Reviewed February 13, 2015

The whole staff was so helpful and friendly. Our stay was very enjoyable. Cathy puts out a great spread for breakfast. Fresh and delicious. Jennifer makes sure the rooms are impeccably clean and well stocked. Tonya hooked us up with the best local fare. And Ryan was extremely helpful throughout our stay. The newly remodeled rooms are very nice and...

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Thank GroceryPig
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Dear GroceryPig, Thank you for writing a review about your recent stay with us. We are delighted to hear your compliments regarding our hotel staff. Our hotel is very proud of its level of service, cleanliness and quality of product. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. Your patronage...

Reviewed January 28, 2015

We really appreciated the manager going out of his way to specifically accommodate us as well as the informative and professional front desk folks and especially Cathy who made us feel like she was inviting us into her own B&B when serving breakfast. Well worth the $ because of the exceptional customer service and outstanding people skills!

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Thank PureheartMinistry
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Dear PureheartMinistry, Thank you so for the review of our hotel. It was a pleasure having you here. We very much appreciate the positive review on our staff and property. We strive to maintain the highest customer service standards and look forward to your next visit! Regards, Ryan Davis General Manager

Hiawassee, Georgia
Reviewed January 27, 2015

Room was very clean & comfortable. Breakfast was very good---Ginger saw to it that items were replenished quickly & that the area was well maintained! Near Chateau Elon, but rooms much less expensive.

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Thank Lynn S
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Dear Lynn S, Thank you for writing a review about your recent stay with us. We are delighted to hear your compliments regarding our hotel staff. Our hotel is very proud of its level of service, cleanliness and quality of product. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. Your...

Reviewed January 22, 2015

I stayed here for my sister's wedding. The staff was outstanding and went above and beyond to accommodate my needs. I arrived at 5:30 am and the front desk worker brought out some breakfast snacks early so that I could take food to the room and get comfortable after a 10 hour drive. The rooms were very well maintained. Everyone...

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Helpful?
Thank Amber M
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Dear Amber M, Thank you for your review! We greatly appreciate the kind words regarding our service. We take the upmost pride in treating our guests with the best customer service possible. Thank you again and we look forward to seeing you during your next visit! Regards, Ryan Davis General Manager

Reviewed January 19, 2015

A great find in a perfect location. Amy the front desk manager was engaging, helpful and courteous. She went over and beyond to make our stay comfortable (traveling with small children). The hotel was clean and quiet and your stay also comes with a complimentary "hot" breakfast. Thank you to Ginger, who sets up the breakfast- excellent job of keeping...

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Helpful?
Thank aruba12000
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Dear aruba12000, Thank you so for the review of our hotel. It was a pleasure having you here. We very much appreciate the positive review on our staff and property. We strive to maintain the highest customer service standards and ensure all of our guests feel welcome! We look forward to seeing you during your next visit! Regards, Ryan Davis...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Chateau Elan Lodge is located across from the main gates of Chateau Elan Winery and Resort in Braselton, GA. Whether you are racing at Road Atlanta, attending an event at Chateau Elan's Equestrian Center, shopping at the Mall of Georgia or just relaxing at the Chateau Elan resort facilities; we are here to make your stay enjoyable. The Chateau Elan Golf Club and Spa are available to the public and we have some great package deals to offer. The hotel is in the foothills of north Georgia mountains, just 55 miles north from Atlanta's Jackson-Hartsfield International Airport, off I-85 North at Exit 126. Effective January 01, 2008 - Holiday Inn Express Chateau Elan is an all non-smoking facility. ... more   less 

Additional Information about Holiday Inn Express Braselton

Address: 2069 Highway 211 NW, Braselton, GA 30517-3401 (Formerly Days Inn Braselton)
Location: United States > Georgia > Braselton
Price Range: $117 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Braselton 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Chateau Elan Hotel Braselton
Holiday Inn Braselton
Braselton Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Braselton staff and other travelers.
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Questions? Get answers from Holiday Inn Express Braselton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on the second floor are non-pet rooms”
 of 5 bubbles KarenVF, 4 days ago | Read review
“Great sleep”
 of 5 bubbles Ranger53, Jan 16, 2017 | Read review
“Ask to be away from the lobby.”
 of 5 bubbles wccaz, Oct 17, 2016 | Read review
“Best shower in the country.”
 of 5 bubbles J5747XZpaulh, Aug 23, 2016 | Read review
“Avoid rooms on street side due noise”
 of 5 bubbles 812verat, Jun 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question