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Holiday Inn Express Braselton

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Holiday Inn Express Braselton
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199 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Hartsville, South Carolina
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This was only an average hotel at best. I am typically a fan of this chain but this was not a great one. Perhaps it's scheduled for updating soon, but the overall feeling was small and old. The shower curtain issue described by others is real and don't even bother w wifi. Checkout was very slow, although friendly enough. Not... More 

Helpful?
Thank Robert W
Charlotte, North Carolina
1 review
2 of 5 stars Reviewed 4 weeks ago

Arrived Early Friday morning about 12:30 AM. Found front entrance dark but decked out with caution tape. Went to front side entrance , but of course key required. It did not appear that there was parking past the caution tape. There were no signs on the caution tape labelling the safety condition. There was nothing apparent going on inside the... More 

Helpful?
Thank davebur2n
IHGService, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear davebur2n, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and... More 

Illinois City, Illinois
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I felt very uncomfortable here. I travel quite a bit, and I've never seen a hotel so busy late at night. The sheets were worn out, and the breakfast area was small. The picture of the outside of the hotel made me think it would be really nice on the inside, but it's not. I would describe it as having... More 

Helpful?
Thank hotelsnob90
IHGService, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear hotelsnob90, Thank you for staying with us and for sharing your experience. I regret to hear that you did not fully enjoy your stay due to the condition of the hotel and the noise challenges. I have taken note of your comments and shared them with our department for review to make necessary actions that addresses these concerns. We... More 

Warner Robins
Level Contributor
7 reviews
5 of 5 stars Reviewed 4 weeks ago

Spent the night at Holiday Inn Express and it was a very enjoyable experience starting with check-In to check-out. Staff was very professional and . room was clean and comfortable, and by far the best shower experience I have had this year in my many travels. Breakfast had a great variety and the food was fresh and plentiful. Being close... More 

Helpful?
Thank J5747XZpaulh
Dallas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 20, 2016

Though small, the room was very well appointed and tastefully decorated. Housekeeping was top notch. But what really stood out was the gentleman with a drink and snack cart that went to each occupied room offering complimentary refreshments. It was a nice touch rarely seen anymore, even in some of the finest hotels.

Helpful?
Thank Richard C
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 26, 2016

Just returned from a visit to Braselton. Mostly for a getaway. I chose this hotel due to it's proximity to Chateau Elan, across the street. Overall the stay was uneventful. Staff was friendly. Although the room was small it was clean. Like others have said the shower curtain needs to be longer. The internet is very slow so much so... More 

Helpful?
Thank Vera T
Alabama
Level Contributor
141 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 25, 2016 via mobile

Stayed here few weeks ago for ball tournament. Need bigger shower curtains - wasn't long enough or wide enough. Caused major water issues. Good things - staff mostly nice except one poor girl at desk at night who said I couldn't get more towels bc they needed to go in dryer and she didn't know how to operate it (needed... More 

Helpful?
Thank ALcleo
IHGService, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear ALcleo, Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for falling short of your expectations particularly with the shower curtains. We have taken note of your valuable comments and will use these to monitor... More 

Trussville, Alabama
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 4, 2016 via mobile

I will try another hotel the next time I am in the area. The room appeared to be small. The shower curtain rod was broken and water trickled heavily onto the floor. Ventilation in the bathroom was also poor. After my family showered, the entire room became humid and all mirrors were foggy. Pool is tiny. There is a decent... More 

Helpful?
Thank cbrown9802
IHGService, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear cbrown9802, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our bathroom condition. We also regret your... More 

Atlanta, Georgia
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 6, 2016

I stayed at the Holiday Inn Express in Braselton on May 4, for one night. The hotel room was clean, the bed and pillows were comfortable, the bathroom was good-sized, with nice toiletries, and the HVAC worked well. The room was quiet as well, and the outside grounds are very well maintained. The breakfast options were typical in kind of... More 

Helpful?
Thank salsaviajeraATL
IHGService, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear salsaviajeraATL, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted to know that you found our hotel to be clean and our beds and pillows to... More 

Level Contributor
167 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed May 4, 2016

Have no complaints for my stay at this Holiday Inn Express, Liked the smaller version of the usual locations. Nice room and clean. Friendly and efficient staff Very good free hot breakfast in a pristine setting .

Helpful?
Thank Ronald C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Chateau Elan Lodge is located across from the main gates of Chateau Elan Winery and Resort in Braselton, GA. Whether you are racing at Road Atlanta, attending an event at Chateau Elan's Equestrian Center, shopping at the Mall of Georgia or just relaxing at the Chateau Elan resort facilities; we are here to make your stay enjoyable. The Chateau Elan Golf Club and Spa are available to the public and we have some great package deals to offer. The hotel is in the foothills of north Georgia mountains, just 55 miles north from Atlanta's Jackson-Hartsfield International Airport, off I-85 North at Exit 126. Effective January 01, 2008 - Holiday Inn Express Chateau Elan is an all non-smoking facility. ... more   less 

Additional Information about Holiday Inn Express Braselton

Address: 2069 Highway 211 NW, Braselton, GA 30517-3401 (Formerly Days Inn Braselton)
Location: United States > Georgia > Braselton
Price Range: $124 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Braselton 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Chateau Elan Hotel Braselton
Holiday Inn Braselton
Braselton Holiday Inn
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