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100 Rue Charlemagne Dr, Braselton, GA 30517-2435
COVID-19 update: See the added health and safety measures this property is taking.Read more
11 people are viewing this hotel
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Traveler (1054)
Room & Suite (146)
Dining (90)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Chateau Elan
Updated 08/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 8 hotels in Braselton
Location
Cleanliness
Service
Value
Travelers' Choice
Please note: Due to COVID-19 some restrictions are in place in restaurants and in room amenities. We are 100% compliant with GA Executive and CDC Guidelines. The SPA is closed on Tuesday and Wednesdays. Paddy's bar is closed on Wednesdays and Thursdays. Masks are required and we ask that guests follow our CDC protocols. We look forward to serving you soon. The newly renovated Chateau Elan is North Atlanta's premier meeting destination that offers championship golf, a full-production winery, European health spa, and world-class amenities. From the moment you drive through the gates of Chateau Elan until the moment you leave you will experience warm southern hospitality combined with the beauty of the French countryside. Within the sweeping panorama of the north Georgia foothills, just 40 minutes away from Atlanta, Chateau Elan began with the planting of vineyards in 1981. From these lush vines of Chardonnay, Merlot, Cabernet & Riesling grapes has grown a 3,500 acre conference and leisure destination where French provincial and Southern hospitality combine to produce exceptional wines and warm memories.
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Full view
Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Free shuttle or taxi services
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Snack bar
Wine / champagne
Golf course
Hiking
Tennis court
Aerobics
Patio
Table tennis
Walking tours
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Couples massage
Facial treatments
Foot massage
Hand massage
Manicure
Massage chair
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Cable / satellite TV
Flatscreen TV
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
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Room types
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, French, Spanish, Afrikaans and 6 more
1,988Reviews24Q+A100Room tips
Traveler rating
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Popular mentions
tomkirby22 wrote a review Sep 25
Charlotte, North Carolina23 contributions3 helpful votes
The Good • The staff were attentive and professional (see below for exception). • The facility (buildings & grounds) are beautiful and well-kept. All of the public spaces are very nice. • Our guest room was spacious, attractive and very clean. The Bad • No housekeeping for guests staying multiple nights. They had me sign a waiver at check-in and perhaps it was mentioned in it. Either way, I feel the front desk staff should advise guests of that policy. BTW, I called Marriott and their policy is to provide housekeeping only upon request. • The front desk staff was not particularly friendly or welcoming. • Prices at all the bars and restaurants are outrageous. I paid $17.00 for a club sandwich. A friend paid $36.00 for a double pour of a single malt scotch. A burger is $23.00. • Ditto for the prices for catered events. We paid $61.00 per person for a chicken dinner. • Resort fees are a genuine subject of debate in the hospitality business. The hotels want to keep their “advertised” prices lower, but the guests feel that it is a bait-and-switch game. Chateau Elan makes the resort fee well-known and there are some tangible benefits included (golf range token, bike usage, one hour on tennis court, etc.) Personally, I would rather the hotel just raise the published rate and not make it an “add-on”. • Parking for overnight guests is $16.00 per day. I can understand paying for parking in a city/downtown location, but not in a rural setting with acres and acres of open space. This is pouring salt in the wound on top of the resort fee. • I am not aware of any business that has a surcharge for credit card charges. This one reeks of a business in desperation. • In my business career I had some responsibility for meeting planning, so I know how all that works. I understand paying a “service charge” for catered food and beverage but I think 24% is excessive. I am more accustomed to it being 18%. • In addition to the service charge, they tack on an 8% “event fee.” When I questioned the catering staff person I was told it is to cover set up and tear down of tables, chairs, linens, etc. I never heard of such a fee before.
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Date of stay: September 2020
Cleanliness
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Lynne M wrote a review Sep 23
1 contribution
It was years since I had visited Chateau Elan and I was pleasantly surprised. The only complaint I had before was that the restaurant in the atrium was a little outdated. They updated the booths to make it feel more intimate and massive art. As an artist I totally loved it.
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Review collected in partnership with this hotel
Date of stay: September 2020
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Jfajnor44 wrote a review Sep 21
88 contributions21 helpful votes
Spent Five awesome days Playing Golf, Visiting the Spa, Enjoying the Winery, and Experiencing the Chef's cooking class. Our experience was worth it and very relaxing. The only thing lacking was how early everything shutdown. The only thing they needed to do is keep one of the bars open until 11:00 PM. It seems due to COVID they shutdown the bars around 9:00 to 9:30 in the evening. We would have wished for it to be a little later but it wasn't. But outside of this the resort was worth the visit.
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Review collected in partnership with this hotel
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Neville Erasmus, General Manager at Chateau Elan
Responded 1 week ago
Dear Jfajnor44 Thank you so much for staying at Chateau Elan WInery and Resort and taking the time to provide valuable feedback. It sounds like you took advantage of several of our experiences; we are thrilled that you enjoyed your time with us. Best Neville Erasmus
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LauraWills50 wrote a review Sep 17
1 contribution
Excellent location. Service was spotty due to COVID and less interaction but everyone was friendly helpful timely and responsive. Winery tour excellent, massage amazing. Fantastic place to visit. Would definitely recommend. Food was superior. Took the cooking class, best experience
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Review collected in partnership with this hotel
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Neville Erasmus, General Manager at Chateau Elan
Responded 1 week ago
Dear LauraWills50 Thank you so much for staying at Chateau Elan. We are pleased that you enjoyed the winery and enjoyed the cooking class. I sincerely apologize for some of the restrictions in services due to COVID, but know that we are working hard to find innovative ways to overcome some of these challenges. Again, thank you for staying with us and we look forward to welcoming you back soon. Best Neville Erasmus
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wescoastunc wrote a review Sep 17
Raleigh, North Carolina4 contributions1 helpful vote
Went to Chateau for a one day relaxation and it is a beautiful and clean place. The bed was really comfortable and we slept well. Food at Versailles was good. I recommend the lobster macaroni and cheese.
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Review collected in partnership with this hotel
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Neville Erasmus, General Manager at Chateau Elan
Responded 1 week ago
Dear wescoastunc Thank you for staying at Chateau Elan and sharing your experience with fellow travellers. The macaroni is indeed delicious. Great choice! We look forward to the honor of serving you again soon. Best Neville Erasmus
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Previous
PRICE RANGE
$178 - $360 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau elan winery and hotel braselton, chateau elan winery resort, chateau elan winery hotel, chateau elan resort
LOCATION
United StatesGeorgiaBraselton
NUMBER OF ROOMS
301
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Frequently Asked Questions about Chateau Elan
Which popular attractions are close to Chateau Elan?
Nearby attractions include Road Atlanta (3.3 miles), Meeple Madness - Tabletop Games and Hobbies (3.2 miles), and Masterpiece Mixers Paint & Party Studio (3.1 miles).
What are some of the property amenities at Chateau Elan?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Chateau Elan?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Chateau Elan?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Chateau Elan?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Chateau Elan?
Conveniently located restaurants include Sarazen's Bar & Grille, Cotton Calf Kitchen, and Paddy's Irish Pub.
Are there opportunities to exercise at Chateau Elan?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Chateau Elan?
Yes, dry cleaning and laundry service are offered to guests.
Does Chateau Elan offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Chateau Elan?
The staff speaks multiple languages, including English, Spanish, French, German, Hindi, Thai, and Dutch.
Does Chateau Elan have any great views?
Yes, guests often enjoy the park view available here.