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4 star hotel looks like 5 star hotel upon reaching the lobby.
Guests are seated while been served during check-in / check-out.
Our Check in time at 6pm on Sat, 30th Dec 2017. It was not crowded at that time and good customer service from...More
The hotel looks very grand as if it was 5-6 stars hotel. It comes with drinks counter and some biscuits by the side of the receptions counter. There weren't any queues to facilitate on check-in /check-out (Please take note) as the reception allows the guest...More
On the outside, the hotel looks impressive. However, the staff service is poor. Reception area is really bad in not really informing correct information such as free shuttle service and bad check in and out service. Hotel room was ok but the sheets were stained....More
This trip was supposed to be a honeymoon trip. Booked the deluxe king, non smoking room. The room that was reserved for us were single twin, non smoking room. Upon arrival there was no welcome drink nor did they offer to carry ur luggage. We...More
took a junior suite on the 2nd floor for 2 nights. great service, clean room, clean bathroom with a bath tub. provided the necessary toiletries (tooth brush, toothpaste, soap, shampoo). TV had cable channels (movies, sports) and singapore channels.
buffet breakfast was not too bad:...More
$25 - $50 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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U hav to check-in the hotel 1st, informed the staff in conceige that u wanna go batam city square mall, then he/she will inform u when the shuttle will return to pick up from the batam city square mall n back to hotel