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Holiday Inn Resort Batam

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Holiday Inn Resort Batam
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628 Reviews from our TripAdvisor Community

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Showing 583: English reviews
Netherlands
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed December 28, 2012

We used to come a lot to this resort for long weekends, at least a few times a year. After a break of 3 to 4 years, we returned for the first time again in October 2012. Initially, we were afraid that the resort and facilities may have deteriorated but we were pleasantly surprised to see that it hasn't really... More 

Helpful?
1 Thank MochaAddict
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for this wonderful feedback which we are glad to share with the team. As you mentioned although we are not located in the city center a lot of guests are commending the resort feeling while staying with us. We are pleased that you also experienced the BBQ dinner and you might be pleased to hear that we... More 

Singapore
Level Contributor
103 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed December 23, 2012

We have stayed in this hotel 5-6 times before. Each time, we are happy. While it it a little far from most amenities, there is a free shuttle, so do book early as it fills up quite fast. Maybe the hotel can consider having it more regularly so that we can have more things to do? We had a two-... More 

Helpful?
Thank Vguudeal
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for this wonderful feedback which we are glad to share with the team. As you mentioned although we are not located in the city center a lot of guests are commending the resort feeling while staying with us. We are pleased that you also experienced our Kids Stay and Eat Free program as this is one of... More 

Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 19, 2012

Travelled with my daughter when she was 13 months old. We had a wonderful stay during that 4D3N. The room is big enough for my girl to run about. Free shuttle to Nogoya Hill, but sadly because it was Chinese New Year period, many shops are not open. Planning to stay again during next year Chinese New Year again.

Helpful?
Thank bbloelim
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for your nice comments. Please be assured that these have been shared already with the team. If we can be again of any assistance with your booking for the upcoming Chinese New Year please do not hesitate to contact us. We are looking forward welcoming you back. Stay Relaxed! Frank Schoenherr General Manager More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 16, 2012 via mobile

Booked in on wednesday at 2pm,we reached there around 11.30 am, and had to wait till 2pm for our rooms to be ready, and while waiting , we went to the games room and there is a billard, xbox 360, kinect, computer with internet, chess and so on. Cool!! We were served orange juice when we reached the lobby, and... More 

Helpful?
1 Thank Pink_Rose1488
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for choosing our resort during your visit in Batam and the wonderful feedback which we are glad to share with our team. We hope the next time you come you will find time again to take advantage of all services our Tea Tree Spa is offering. Here we are working on several new promotions to come out... More 

Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 11, 2012 via mobile

Stayed 2 nights from 7 to 9 Dec with hubby and my 5yr old child . Very delighted with the overall excellent service and experience. The room was clean and we had a fantastic view of the pool on the 10th floor. 1. Hotel provide 2 way transfer to Sekupang Terminal, free shuttle service (2 way) to Nagoya and Batam... More 

Helpful?
2 Thank FM47
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for choosing our resort during your visit in Batam and the wonderful feedback which we are glad to share with our team. We hope the next time you come you will find time again to take advantage of all services our Tea Tree Spa is offering. Here we are working on several new promotions to come out... More 

singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 10, 2012

stayed at holiday inn batam over the weekends and am extremely delighted with the whole experience: 1) round trip free shuttle between the hotel and nagoya hill shopping centre 2) tasty free breakfast 3) nice pool for swimming and sun tanning 4) free transfer from sekupang terminal to the hotel upon arrival and receptionists helped us booked the return ferry... More 

Helpful?
5 Thank Daxiang
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for choosing our resort during your visit in Batam and the wonderful feedback which we are glad to share with our team. In our continuous efforts to further improve our services we are always happy to receive such excellent feedback. We hope to welcome you back very soon. Stay Relaxed! Frank Schoenherr General Manager More 

Singapore, Singapore
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 9, 2012

An overall very good experience at Holiday Inn Batam. It started off with a little bit of frustrations as the shuttle did not pick us up on schedule although it was confirmed by the hotel. Had to wait for about an hour from arrival to pick up for the shuttle. Manager on duty (Maya) was really apologetic and did all... More 

Helpful?
1 Thank Michelle L
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for this wonderful feedback which we are glad to share with the team and especially with Maya. I am also apologizing for the inconveniences during the pickup. We are pleased that you also experienced our signature drink in Terrace Cafe. For 2013 we will come out with some more special drinks which can be enjoyed at the... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 4, 2012

Nice hotel but a little out of the way from the city. Stayed 2 nights. We managed to get a contact for transport which brought us around Batam Island for Rp550,000, so shopping was a breeze on 2nd day. The final day was spent in the resort. Best thing is that the hotel upgraded us which allowed us to hv... More 

Helpful?
2 Thank LizaLook
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for choosing our resort during your visit in Batam and the valuable feedback which we are glad to share with our team. We are also happy to hear that our Tea Tree Spa service and the Kids activities met your expectations and have contributed to your relaxed stay. We hope to welcome you back soon. Stay Relaxed!... More 

Australia
Level Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed December 4, 2012

It's a long way from anywhere... hope that that suits you. (Minimum 45mins from the airport and 20 mins from the city centre.) Staff are less than efficient and don't seem to be able to cope with less than normal guest numbers so I'd hate to see what Fridays and weekends are like. The room allocated to me was spacious... More 

Helpful?
Thank Marcus B
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for giving us your feedback which we have discussed with our team. As we are a resort and not a city hotel our location is not in a city centre and also has not been advertised as such. Majority of our guests are choosing our hotel as a Get Away from the city and to enjoy the... More 

United Kingdom
Level Contributor
240 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
2 of 5 stars Reviewed November 23, 2012

My confusion stems from why HI would firstly have a hotel in Batam and secondly allow it's brand standard to drop. The room I had was large, with two bedrooms and a lounge area but aside from that it was just somewhere to put my head down. The reception staff were very nice. The breakfast was not very nice at... More 

Helpful?
3 Thank AgedMan
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Holiday Inn Resort Batam is the only all suite luxury accommodation in Batam. Ideally situated just minutes away from the Waterfront City and Sekupang Ferry Terminals and a short ferry ride from Singapore. The ultimate height of pleasure comes in the form of our award-winning Tea Tree Spa. Sooth your mind and body with a selection of signature spa packages at one of 14 spacious Balinese-styled couple villas or individual treatment rooms. Spread across 3.4 hectares of open space and lush greenery, each of our 235 premium suites features a private balcony and guests can choose from spacious one or two bedroom suites, all elegantly furnished and equipped to provide unmatched comfort. When it comes to leisurely activities, guests of all walks of life are spoilt for choice at the Holiday Inn Resort Batam. The Panda Kids Club offers families a real treat. Our selection of six restaurants and bars, offers a variety of cuisines from around the world. For the business traveller, the Resort's multi-functional Meeting rooms complete with a variety of options for corporate meetings, functions, and events, supported by 24-hour business centre and a dedicated concierge. Whether you are a family with children or a corporation with a team of employees, the Holiday Inn Resort Batam has the facilities and activities to ensure that your trip is one you will never regret making. Come experience world-class hospitality infused with traditional Indonesian island charm! ... more   less 

Additional Information about Holiday Inn Resort Batam

Address: Waterfront City, Riau Islands Province 29422, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Waterfront City
Price Range: $55 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Batam 3.5*
Number of rooms: 275
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Also Known As:
Holiday Inn Batam Hotel Batam
Batam Holiday Inn
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