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Holiday Inn Resort Batam

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Holiday Inn Resort Batam
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638 Reviews from our TripAdvisor Community

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Showing 593: English reviews
Los Angeles, California
Level Contributor
127 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed January 28, 2014

This is a resort located about 30 minutes from the Batam Center ferry terminal. The hotel is a resort style property with extensive common grounds, a few restaurants, a neat little spa, and great friendly Indonesian hospitality. This property seems geared for the family or group travelers especially. The main cafe/restaurant located next to the lobby caters to western and... More 

Helpful?
2 Thank mgeolina
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you so much for that great review which we are really appreciating. Especially we like your comments about our hospitality and the Spa. We are feeling sorry about the inconveniences with the pool as a maintenance was needed. Hopefully you could enjoy all our other pools including water slide. You will be happy to hear the pool... More 

Batam, Indonesia
1 review
5 of 5 stars Reviewed January 26, 2014

I stayed in holiday inn batam for more than a month and it was the best experience i got in terms of cleanliness, care food and the hotel ammenities. the gym and spa were also excellent and maintains your personal confidency in spa.

Helpful?
Thank ershikha
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, wow what great comments and please be assured that we are more than happy to share them with the entire team. As we are especially catering for long staying guests we are pleased to hear that "your home away from home" was the "Best Accommodation and Experience". We hope to welcome you back very soon. Stay Relaxed! Frank... More 

Medan, Indonesia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 24, 2014 via mobile

Since now Batam airport become the hub of western Indonesia by one of the major airline company, traveller from Singapore whose continuing trip to Indonesia can consider a stay over in Batam and this hotel is worth staying. Stayed at this hotel twice during my short business trip in Batam at the weekend due to its close distance to the... More 

Helpful?
Thank dr_dre13
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for posting your review although we just have seen it after quite a while. Indeed our Resort is not located in the city centre but we receive many positive comments about the "oasis" feeling when staying with us. We are happy that you have enjoyed the complimentary shuttle services and hope to welcome you... More 

Batam, Indonesia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 18, 2014

I stayed this resort with my niece,, all nearly perfect, the rooms are comfortable, clean, but I like the most is when I have breakfast, filled with a variety of food with delicious taste and not monotonous like breakfast that I get other hotel, & the service has been above standard ..i love it

Helpful?
1 Thank Rizumi
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, Terima Kasih for that wonderful comment. Especially our Chef Yono was happy to hear that you have enjoyed the breakfast choice. We all are looking forward welcoming you and your niece back for your next "loved breakfast". Stay Relaxed! Frank Schoenherr General Manager More 

singapore
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 10, 2014

I arrived at 3pm at the hotel on the eve of Christmas. I was asked to take a seat at the reception with my extended family while the duty manager helped to check us in. I was really impressed here. However, we had to wait for around 30mins or so before a room was given then I realised that they... More 

Helpful?
1 Thank Mechgold
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for posting your comments. Great to hear that especially our service, the pool and the big size of our rooms contributed to your relaxed stay. Please be assured that the pool is treated with chlorine to comply with all regulations. However we are not heating the water as normally this is not needed in... More 

Papenburg, Niedersachsen, Germany
Level Contributor
85 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed January 10, 2014

I stayed there 2 weeks because I had to drydock a vessel at the shipyard which is nearby. It's the closest hotel to the shipyard. The room was very big. Unfortunately some items were disturbing in my room (7th floor). During the usual heavy rain the water penetrated into my room through the air condition. The door to the balcony... More 

Helpful?
Thank Daniel F
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for posting your comments. Especially we are happy that the big size of our rooms contributed to your relaxed stay. Please be also assured that we will fix your findings immediately. The elevators are already working again. If your time permits would it be possible to send me via email to: frank.schoenherr@ihg.com the room... More 

Warsaw, Poland
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 4, 2014

After 5 days of running around with our 4 young kids in Singapore, we needed a place to relax. Batam in general, and the Holiday Inn Resort Batam in particular, was that place. The physical plant of the place is a bit old, but well maintained. We had a 2 BR suite that the 6 of us fit nicely into.... More 

Helpful?
Thank Dan G
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you so much for taking the time to post your review. Especially we are happy that your kids have enjoyed all our facilities and you could relax in our awarded Tea Tree Spa. Yes indeed we can not change the options Batam is offering, but many guests are commending on the oasis feeling when staying with our... More 

Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 2, 2014

Holiday Inn Resort Batam is a nice place to stay in. It is about 30-40 minutes away from Harbour Bay. We reached around 11am. We registered and had to pay 1M Rupiah deposit. Reception staff was not so friendly. We were not informed that there was a Games room that we can used while waiting for our room. Thus, we... More 

Helpful?
Thank 3ri
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for taking the time to post your review. Please be assured that your points have been discussed with the team so that we can learn out of it and work on further improvements. We are pleased to hear that overall you have enjoyed our "nice place" and are looking forward welcoming you back in... More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed December 29, 2013 via mobile

Family 2D1N trip with 3 young kids on 28dec-29dec. We booked through NTUC member promo for $58 per pax for a one bedroom suite. When we arrived we were greeted with a welcome drink and there was a 'Barney' mascot which immediately excites our kids. We had lunch buffet in the hotel however food was not up to satisfaction. The... More 

Helpful?
Thank Juliana W
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for taking the time to post your review. Especially we are glad that you kids have enjoyed all our children facilities. If your time permits please send me via email to frank.schoenherr@ihg.com few details where we failed to meet your expectations in our Japanese restaurant. As this restaurant has been positively commended very often... More 

Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 28, 2013 via mobile

I was here with my family on a holiday. What impressed me is the staffs are very friendly and being initiative to remember the the needs and requests. They will greet you and the hotel provide shuttle bus to the shopping mall. Do remember to make reservation as a lot of people are waiting to go there. The shuttle bus... More 

Helpful?
1 Thank addgrace
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for taking the time to post your review. Especially I am pleased to hear that you were impressed by our "good service". Thank you as well for informing us about the temperature issue in one of our vans which has been fixed already. We are looking forward welcoming you back soon. Stay Relaxed and... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The Holiday Inn Resort Batam is the only all suite luxury accommodation in Batam. Ideally situated just minutes away from the Waterfront City and Sekupang Ferry Terminals and a short ferry ride from Singapore. The ultimate height of pleasure comes in the form of our award-winning Tea Tree Spa. Sooth your mind and body with a selection of signature spa packages at one of 14 spacious Balinese-styled couple villas or individual treatment rooms. Spread across 3.4 hectares of open space and lush greenery, each of our 235 premium suites features a private balcony and guests can choose from spacious one or two bedroom suites, all elegantly furnished and equipped to provide unmatched comfort. When it comes to leisurely activities, guests of all walks of life are spoilt for choice at the Holiday Inn Resort Batam. The Panda Kids Club offers families a real treat. Our selection of six restaurants and bars, offers a variety of cuisines from around the world. For the business traveller, the resort's multi-functional meeting rooms complete with a variety of options for corporate meetings, functions, and events, supported by 24-hour business centre and a dedicated concierge. Whether you are a family with children or a corporation with a team of employees, the Holiday Inn Resort Batam has the facilities and activities to ensure that your trip is one you will never regret making. Come experience world-class hospitality infused with traditional Indonesian island charm! ... more   less 

Additional Information about Holiday Inn Resort Batam

Address: Waterfront City, Riau Islands Province 29422, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Waterfront City
Price Range: $51 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Batam 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Holiday Inn Batam Hotel Batam
Batam Holiday Inn
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