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Holiday Inn Resort Batam

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Holiday Inn Resort Batam
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740 Reviews from our TripAdvisor Community

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Showing 690: English reviews
Singapore
Reviewed November 15, 2014 via mobile

We booked a 2 bedroom unit for 7 of us. 3 children and 4 adults. The room is big and very clean. We were 1st time traveller to Holiday inn batam and was greeted by staff at sekupang terminal. The hotel provides free shuttle to nagoya shopping mall and give us 5 hrs to shop around before they picked us...

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Helpful?
Thank night9955
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you so much for posting your "wonderful staycation" review and please be assured that this has been shared with the team. Especially as you have been with us for the first time we are pleased to read that you will come back in the future. Please let us know whether we can be of any assistance with...

singapore
Reviewed November 11, 2014

Was looking for a quiet getaway formy 50th birthday. Upon warrival at waterfront terminal was greeted by free shuttle service from holiday inn. 2 minutes drive from terminal to hotel. Welcome drink and check in was fast.had a free upgrade. Rooms was huge had a great view of singapore shoreline, nice view of the pool. Pillows was the best I...

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4Thank desilva g
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you so much for your fantastic review. I am very pleased to read that you have had a "perfect getaway". Belated Happy Birthday and thank you for celebrating this occasion in our resort. Your great comments have been shared already with the team as these are also giving me the opportunity to recognise excellent individual performances. We...

Livingston, United Kingdom
Reviewed November 10, 2014

It is hard to make my mind up about this hotel. I was here on business for three days. Usually I stop in the Panorama, but I was booked in the Holiday Inn for this trip with some colleagues. I had a 2 bedroom, 3 bed suite which was a bit over kill for myself. The hotel has 4 buildings...

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1Thank LeeP1986
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for taking the time to post your review. I feel very sorry that you could not relax so much due to noise by other guests. In case you are considering a second trip to our hotel please let us know in advance so that we can assign a room on high floor not facing...

Singapore
Reviewed November 7, 2014

We have been to Batam many times but mostly Nongsa Area. We tried to stay around Waterfront Ferry just to check other side of Batam. Holiday Inn was not a disappoimtment. From the first impression of the room to the food and the facilities. We booked a standard room but was fortunate to be upgraded to suite. It was a...

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Helpful?
2Thank Me_Around_the_Globe
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you so much for giving us the rating as a 5 star hotel. I am pleased to hear that with our service level we have won a new patron of our resort. We are looking forward welcoming you back very soon and please let me know if I can be of any assistance with a future reservation....

Singapore, Singapore
Reviewed November 6, 2014

We had planned a quick visit to Batam to celebrate our aniverssary.We booked a 4* hotel Hoilday Inn as this trip was more of a leisure and rest trip rather than sightseeing.Holiday Inn impressed in the first go itself when there was a Van already waiting for us at the Jetty transfers to pick us up.There was huge group that...

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Helpful?
Thank Amogh U
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear Amogh, thank you so much for that fantastic review and the great comments. Great to hear that you have had a memorable stay. Please be assured that your review has been shared with the team. We are looking forward welcoming you back for your next memorable stay. Stay Relaxed! Frank Schoenherr General Manager

Melaka, Malaysia
Reviewed November 3, 2014

Was there for a short weekend getaway with my husband. Hotel is well maintained and staff are all eager to make you feel like at home. Rooms are comfortable with strong wifi and everything else that you need. We ordered lunch in our room and room service was prompt and their local dishes are excellent! Highlight of our stay is...

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Helpful?
2Thank Eric O
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for that fantastic review and we are happy to read you have had a "great stay". Please be assured that your comments have been shared with the mentioned colleagues. We are looking forward welcoming you back in the near future for your next "great stay"! Stay Relaxed! Frank Schoenherr General Manager

Singapore, Singapore
Reviewed November 2, 2014

This is a great value for a quick escape from Singapore - a well maintained property with spacious rooms and nice facilities. Just don't expect too much from Batam. There are two groups of people that stay here - one is people living in Singapore coming for a short break, the other is the petroleum industry types that live here...

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1Thank Tripwarriors_com
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for that very comprehensive review. Please be assured that your comments have been shared with the entire team also as part of our continuous service improvement. Our new Chef just has started and we are currently already in the process of reviewing all menus. We are looking forward welcoming you back in the near...

Kuala Lumpur, Malaysia
Reviewed October 21, 2014

First trip to batam for a weekend getaway, and the resort provides land transfers from the jetty. Staffs were friendly all the time and free wifi were given upon check in. Booked for a double bed room, but due to availability, the staff can only arrange me to a room with two single bed, but he promised to combined it...

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Helpful?
2Thank Elaine T
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for that fantastic review and your excellent recommendations for other guests. Indeed from high floors you have a great view up to Singapore. Thank you as well for your comment regarding shuttle timing which we will review with the team. Due to business we are running one shuttle during weekdays and 3 shuttles during...

Oxford, United Kingdom
Reviewed October 20, 2014

I previously reviewed this hotel after a stay in February, where the staff contributed to a very pleasant stay. The staff this time were nowhere as welcoming and efficient around the hotel. It is a shame as the hotel itself can be very welcoming and a pleasant place to stay. The room check in seemed to be a very demanding...

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1Thank Craig M
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for your review and I feel very sorry that this time we did not meet your expectations. Please be assured that your comments have been shared with the team as part of our continuous service improvement processes. In case you plan another visit to our hotel I would be glad to assist you in...

Singapore, Singapore
Reviewed October 19, 2014 via mobile

Very humble and nice hotel staffs. Huge swimming pool. Hotel was clean except for the bath tub. We bought bottled water to was our face and brush our teeth as the water was yellow in colour. Other than that it was a pleasant stay.

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Helpful?
Thank Taraspades
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for your review and we are happy to read you have had a "laid back and spacious" feeling when staying with us. I feel very sorry for the inconveniences with the yellowish water and please be assured that our maintenance team has rectified it already. We are looking forward welcoming you back in the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Resort Batam is the only all suite luxury accommodation in Batam. Ideally situated just minutes away from the Waterfront city and Sekupang ferry terminals and a short ferry ride from Singapore. The ultimate height of pleasure comes in the form of our award-winning Tea Tree Spa. Sooth your mind and body with a selection of signature spa packages at one of 14 spacious Balinese-styled couple villas or individual treatment rooms. Spread across 3.4 hectares of open space and lush greenery, each of our 235 premium suites features a private balcony and guests can choose from spacious one or two bedroom suites, all elegantly furnished and equipped to provide unmatched comfort. When it comes to leisurely activities, guests of all walks of life are spoilt for choice at the Holiday Inn Resort Batam. The Panda Kids Club offers families a real treat. Our selection of six restaurants and bars, offers a variety of cuisines from around the world. For the business traveller, the resort's multi-functional meeting rooms complete with a variety of options for corporate meetings, functions, and events, supported by 24-hour business centre and a dedicated concierge. Whether you are a family with children or a corporation with a team of employees, the Holiday Inn Resort Batam has the facilities and activities to ensure that your trip is one you will never regret making. Come experience world-class hospitality infused with traditional Indonesian island charm! ... more   less 

Additional Information about Holiday Inn Resort Batam

Address: Waterfront City, Riau Islands Province 29422, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Waterfront City
Price Range: $44 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Batam 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Holiday Inn Batam Hotel Batam
Batam Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Resort Batam staff and other travelers.
23 questions
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Questions? Get answers from Holiday Inn Resort Batam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Read my review”
  • Bent ... hanging
  • Yes, 3 star equivalent or less
  • It will drop soon, beware of the shower head and where it drops. This is the best room I was tol
  • Nothing in the fridge, quite typical of Batam hotels i think
  • Falling Apart
  • No Shower Gel .... Call and ask if you want. Basic basic basic
 of 5 bubbles ShahrilHarman, Jan 10, 2017 | Read review
“Quiet Place, Near the sea, far from town”
 of 5 bubbles Kutemo, Dec 31, 2016 | Read review
“views over the pool area”
 of 5 bubbles mark622016, Dec 30, 2016 | Read review
“High Floor, Away from the lifts gives you a better view of the surrounding property”
 of 5 bubbles ErMaia24, Dec 27, 2016 | Read review
“Pool View is better Choice”
 of 5 bubbles rajkumar722016, Dec 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question