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Holiday Inn Resort Batam

HolidayInn.com$53*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Holiday Inn Resort Batam
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768 Reviews from our TripAdvisor Community

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Showing 717: English reviews
Toronto, Canada
Reviewed February 22, 2015 via mobile

I chose this hotel knowing that it was far from any place else, I thought that because it was a holiday inn as opposed to a local hotel, it would be worth it, it was not. 1. Check in was unbearably slow, I could observe that they could not locate reservations properly and took forever to check someone in, there...

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Helpful?
1Thank jdanielca
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, I feel very sorry that we have not met your expectations during your recent stay with us. As sent to you via email I would very much appreciate if you could send me your telephone number so that I personally can give you a call. Thank you very much. Frank Schoenherr General Manager

Sydney, Australia
Reviewed February 22, 2015

I stayed in this hotel many many many times. Hahaha Service was beyond. Everyone is so friendly and keep aiming for extra miles. Pool view room is beautiful. The spa. The spa. The spa. Amazing. Amazing. Amazing. 9.8 out of 10, I cant complain. Chinese outlet was a damn! Damn good! Thai restaurant was very sweet and poise and beautiful....

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Helpful?
2Thank pratama a
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you so much for your fantastic and above all very comprehensive review. You can imagine how the entire team was happy to read your great comments. Indeed a wonderful team where I am proud to be part of it and who are doing a great job every single day. We are looking forward welcoming you back in...

Singapore
Reviewed February 16, 2015 via mobile

I book my stay here from 14 Feb to 16 Feb 2015 as a surprise getaway for my daughters who turn 10 years old on the 15th. This wasn't my first time at Holiday Inn Batam as my first stay was about 10 years ago and yet they don't disappoint. Before my trip there, I have made specific request to...

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Helpful?
2Thank ShidaJamil
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you so much for your fantastic and above all very comprehensive review. We are appreciating the time and efforts your made to put together all your comments. The entire team is happy that you have experienced "A Wonderful Getaway". We are looking forward welcoming you back in the near future and please let us know if we...

Singapore, Singapore
Reviewed February 11, 2015

Stayed for a night with all transfer provided. Inclusive ferry tickets as well. Perfect place if you are looking for a quiet place to relax and chill. However if shopping is your aim, location would be a disadvantage. Staff are helpful and polite. Breakfast was good. In-house spa was worth a try. Room was spacious with excellent beddings. There are...

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Helpful?
Thank Locomoco71
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for posting your review and we are happy that you have experienced our "great service". Although not located in the city centre many guests are commending on the oasis feeling when staying in our resort. We are looking forward welcoming you back in the near future and please let us know if we can...

London, United Kingdom
Reviewed February 8, 2015 via mobile

I booked the 2bedrooms apartment for my family.we got 3 kids.living room is spacey.the location is superb..well if you really want a relaxing n take a breAk from hectic life n crowded city this is the place.the staffs very helpful n friendly.the buffet breakfast was great.the swimmingpool was clean and good size.we did enjoy our 3 nights stayed in holiday...

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Helpful?
2Thank FiveVe
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for posting your review and we are happy that you and your family have enjoyed your stay. Great to hear you booked one of our spacious Two Bedroom Suites as especially with children more space is appreciated. We are looking forward welcoming you back in the near future and please let us know if...

Singapore, Singapore
Reviewed January 26, 2015 via mobile

Went for a short getaway with friend. Is quite a nice place with pick up from ferry. Location is quite far from town but they provide free transport to and fro to main shopping malls. If you want to book a room, do request for a pool view room which I feel would be perfect.

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Helpful?
4Thank loveBhutan
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for posting your review and we are happy that you have enjoyed your stay in our "nice place". We are looking forward welcoming you back in the near future and please let us know if we can be of any assistance. Stay Relaxed! Frank Schoenherr General Manager

Batam, Indonesia
Reviewed January 14, 2015

My family and I have lived in Batam for 11 years now. Though our island is small, there are times that my wife and I look to get away, relax, and take a break. The vast majority of the time we choose Holiday Inn! It is certainly in the top few resorts in Batam. It would certainly provide the best...

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Helpful?
1Thank Telunas1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear patrons of Holiday Inn Resort Batam, thank you so much for these fantastic comments which I am more than happy sharing with the team. Indeed great people to work with who are doing an excellent job every day. We are looking forward welcoming you back very soon. Stay Relaxed! Frank Schoenherr General Manager

Reviewed January 10, 2015

Was a good experience staying at this hotel 29-31 Dec 2014. The breakfast was good, the staff were friendly and quick to help. The only hick-up was when we contacted for shuttle service when we were shopping at Nagoya Hills to change our pickup time, we were initially told there is no problem but was told later by the Holiday...

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Helpful?
Thank James W
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for your review and your very valuable comments. I feel very sorry for the inconveniences with the shuttle and please be assured that this has been discussed with the team. Indeed our resort is not located in the city centre, but many guests are commenting on the "oasis" feeling when staying with us. We...

Singapore, null, Singapore
Reviewed January 2, 2015

stayed for 2 days with my husband, it was great and hassle free, we loved the spa and the location especially staff edward, desmond and lia. the shopping mall was big and had eveything we needed, i guess we will be back

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Helpful?
Thank edalene1982
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for your review and your staff commendations. Please be assured that the team members will be awarded accordingly. We are looking forward welcoming you back in the near future. Stay Relaxed! Frank Schoenherr General Manager

Singapore, Singapore
Reviewed January 1, 2015 via mobile

Upon arrival, there's a free shuttle from holiday inn at the terminal picking guests up for transfer to the hotel. Check in at the reception was prompt and swift, we were directed to our room. The contrast of the big and luxurious reception hall to the suites were sadly a disappointment and honestly, my partner and I felt that it...

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Helpful?
1Thank Robin T
IHGCare, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Robin T, Thank you for staying with us and leaving such a detailed review. We are glad to see that you left some feed back on what you liked as well as what fell below your expectations. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us and even regarded...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Holiday Inn Resort Batam is the only all-suite luxury accommodation in Batam. Ideally situated just minutes away from the Waterfront city and Sekupang ferry terminals and a short ferry ride from Singapore. The ultimate height of pleasure comes in the form of our award-winning Tea Tree Spa. Sooth your mind and body with a selection of signature spa packages at one of 14 spacious Balinese-styled couple villas or individual treatment rooms. Spread across 3.4 hectares of open space and lush greenery, each of our 275 premium suites features a private balcony and guests can choose from spacious one or two bedroom suites, all elegantly furnished and equipped to provide unmatched comfort. When it comes to leisurely activities, guests of all walks of life are spoilt for choice at the Holiday Inn Resort Batam. The Panda Kids Club offers families a real treat. Our selection of four restaurants and bars, offers a variety of cuisines from around the world. For the business traveller, the resort's multi-functional meeting rooms complete with a variety of options for corporate meetings, functions, and events, supported by 24-hour business centre and a dedicated concierge. Whether you are a family with children or a corporation with a team of employees, the Holiday Inn Resort Batam has the facilities and activities to ensure that your trip is one you will never regret making. Come experience world-class hospitality infused with traditional Indonesian island charm! ... more   less 

Additional Information about Holiday Inn Resort Batam

Address: waterfront, Waterfront City, Riau Islands Province 29422, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Waterfront City
Price Range: $46 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Batam 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Holiday Inn Batam Hotel Batam
Batam Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Resort Batam staff and other travelers.
27 questions
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See all questions (27)

Questions? Get answers from Holiday Inn Resort Batam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“pool facing”
renee6764, 1 week ago | Read review
“you need to inform the reception your preferences”
kelvint153, Mar 30, 2017 | Read review
“Family with kids should top up for the ground floor rooms with direct swimming pool access.”
misfitone1, Mar 16, 2017 | Read review
“ground floor for easy access to facilities”
Zita28, Feb 24, 2017 | Read review
“Read my review”
  • Bent ... hanging
  • Yes, 3 star equivalent or less
  • It will drop soon, beware of the shower head and where it drops. This is the best room I was tol
  • Nothing in the fridge, quite typical of Batam hotels i think
  • Falling Apart
  • No Shower Gel .... Call and ask if you want. Basic basic basic
ShahrilHarman, Jan 10, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
HolidayInn.com
$53* /night
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Prices are for 1 room, 2 adults
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