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Holiday Inn Resort Batam

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Holiday Inn Resort Batam
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748 Reviews from our TripAdvisor Community

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Johor Bahru, Malaysia
Reviewed 4 days ago NEWvia mobile

One of the good resort hotel in batam although far away from city centre, the facilities eg swimming pool, gym sauna are superb. A lot of sctivities offer by the hotel eg cycling, tennis etc. Breakfast is nice with verity of from food local up to western food,

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Helpful?
Thank zulrubai69
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest Thank you very much for your review, this is something that our staff take a pride on it. Looking forward to welcoming you back at the Resort. Thank you and have a great day ahead Best Regards Guest Experience Manager

Singapore, Singapore
Reviewed 6 days ago NEW

Stayed at Holiday Inn Batam already a few times, always on work related trips. The rooms are very big with a small separate kitchen and a sitting area; actually too big for my needs. This time I had no complaints about the room; previously I had some complaints about stained towels, a sink not draining properly, bathroom windows not closing...

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Helpful?
Thank Brechtdw
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest Thank you very much for your review, it is something that we take a pride on it. We are going to share about your feedback of membership benefit to our Management, so then we can do improvement on it. Once again thank you very much and looking forward to see you back to our Resort so then...

A TripAdvisor Member
1 review
Reviewed 6 days ago NEWvia mobile

Hi, First and foremost I would like to say thanks to the team that actually help my mum on a wheelchair from the ferry terminal. The time we arrived in the hotel, the team had been very friendly and we feel the welcome. I would like to take the opportunity to highlight Agus Hari who had been very outstanding and...

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Helpful?
Thank A TripAdvisor Member
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Mr Andy Thank you so much for your review, really appreciated on it. We are really sorry for the room condition during your stay, it is something that we need to look into seriously. Rest assured we will share your feedback to department concern, so then it will never happen again for you or other guests in the future....

Reviewed 1 week ago NEW

This is my second time coming to the hotel, I have enjoy it, the team member at holiday inn are friendly and helpful. Service is consistent and maintenance of the place is well kept. Great selection during breakfast.

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Helpful?
Thank Akid B
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest Thank you very much for your review, it is something that our People and management take a pride on it. we would like to apologize any kind of lapse service during your stay. Rest assured we will share your feedback to our Team, so then we can improve in all part. Once again thank you and looking...

Singapore, Singapore
Reviewed 1 week ago NEW

The surroundings environment and facilities are well kept and house keeping is good. However the resort is showing its age. My room had a slight "musky" smell and the restroom door could not be locked properly unless pushed hard and made a "sqeeking" sound. For family with young kids below 12 years of age, the kids will enjoy the swimming...

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Helpful?
Thank misfitone1
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review. We appreciate your feedback as it helps us highlight areas of improvement and provide a better experience for all guests. We also take note on your comment about our room condition and the restroom door. We have taken your feedback into consideration and will inform the...

Singapore, Singapore
Reviewed 1 week ago via mobile

We felt relaxed and welcomed the moment we stepped into the resort. Great staff who are always smiling and accommodating. The trip would have been perfect had the birthday cake I ordered not been overlooked. Spa and massage are great.

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Helpful?
Thank Sml01234
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest Thank you very much for your review, this is something that our staff take pride on it. Rest assured we will share your feedback to all our People. Hope we can see you back again to our Resort. Thank you and Have a great day ahead Best regards Guest Experience Manager

Singapore, Singapore
Reviewed 1 week ago

Stayed at the suite room for a night stay which was huge and comes with own kitchen. Spa service can be better as we are the last customers for the night and there wasn't anyone to attend to us after the treatment. Felt that we were being rushed and the whole process was kind of shortchanged as the spa pricing...

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Helpful?
Thank joels720
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest Thank you for your feedback it was so value, we do apologize for any lapse service happen during your stay. Rest assured we will share the feedback to our People and Management, so then we can continued serve you better in the future. Thank you and have a great day ahead Best Regards Guest Experience Manager

Singapore, Singapore
Reviewed 1 week ago

This resort is a little escape. The design is Indonesian with a lot of wood used, but parts are a bit dark. There are two characteristics that make the hotel wonderful: 1. The service, especially the warmth and caring provided by Happy and her colleagues at the main restaurant, is magnificent, as good as any 5 star hotel. They make...

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Helpful?
Thank EDS71
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest Thank you for your review, we are really appreciated it. Rest assured your feedback will be share to our People and Management. Looking forward to welcoming you back to Our Resort so then we can provide you more memorable experience. Thank you and have a great day ahead Best Regards Guest Experience Manager

Singapore, Singapore
Reviewed 3 weeks ago

was here for a short getaway. stayed in a 2 bedroom suite. the suite is like a small apartment comes with a proper kitchen. but there is no cutlery or cooking utensils which is such a pity. will be great if there are some cutlery as we travel as a family with a toddler. for a 2 bedroom suite there...

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Helpful?
Thank Zita28
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear valued Guest Thank you for your review, this is something that our people can take a pride on it, and we will look into it seriously so then we can improve in the future. looking forward to welcoming you back to our Resort so we can provide more experience. Thank you and have a great day Best Regards Guest...

Singapore, Singapore
Reviewed February 8, 2017

Overall very satisfactory improvements. Food could get better - specially pizzas by the pool and more Indonesian dishes. Pool is fantastic, enough activities for kids, good seafood place nearby. enough to do for a weekend or so.

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Helpful?
Thank Raman K
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest, Thank you so much for your review and star rating of our hotel. We are pleased to hear you enjoyed your stay with us. It is a pleasure to have you with us. We also take note on your comment about IHG Hotline and our food, in an attempt to improve our hotel product and facilities. We...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Resort Batam is the only all suite luxury accommodation in Batam. Ideally situated just minutes away from the Waterfront city and Sekupang ferry terminals and a short ferry ride from Singapore. The ultimate height of pleasure comes in the form of our award-winning Tea Tree Spa. Sooth your mind and body with a selection of signature spa packages at one of 14 spacious Balinese-styled couple villas or individual treatment rooms. Spread across 3.4 hectares of open space and lush greenery, each of our 235 premium suites features a private balcony and guests can choose from spacious one or two bedroom suites, all elegantly furnished and equipped to provide unmatched comfort. When it comes to leisurely activities, guests of all walks of life are spoilt for choice at the Holiday Inn Resort Batam. The Panda Kids Club offers families a real treat. Our selection of six restaurants and bars, offers a variety of cuisines from around the world. For the business traveller, the resort's multi-functional meeting rooms complete with a variety of options for corporate meetings, functions, and events, supported by 24-hour business centre and a dedicated concierge. Whether you are a family with children or a corporation with a team of employees, the Holiday Inn Resort Batam has the facilities and activities to ensure that your trip is one you will never regret making. Come experience world-class hospitality infused with traditional Indonesian island charm! ... more   less 

Additional Information about Holiday Inn Resort Batam

Address: Waterfront City, Riau Islands Province 29422, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Waterfront City
Price Range: $60 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Batam 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Holiday Inn Batam Hotel Batam
Batam Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Resort Batam staff and other travelers.
23 questions
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Questions? Get answers from Holiday Inn Resort Batam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Family with kids should top up for the ground floor rooms with direct swimming pool access.”
 of 5 bubbles misfitone1, 1 week ago | Read review
“ground floor for easy access to facilities”
 of 5 bubbles Zita28, 3 weeks ago | Read review
“Read my review”
  • Bent ... hanging
  • Yes, 3 star equivalent or less
  • It will drop soon, beware of the shower head and where it drops. This is the best room I was tol
  • Nothing in the fridge, quite typical of Batam hotels i think
  • Falling Apart
  • No Shower Gel .... Call and ask if you want. Basic basic basic
 of 5 bubbles ShahrilHarman, Jan 10, 2017 | Read review
“Quiet Place, Near the sea, far from town”
 of 5 bubbles Kutemo, Dec 31, 2016 | Read review
“views over the pool area”
 of 5 bubbles mark622016, Dec 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question