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Holiday Inn Resort Batam

Booking.com$55*
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05/14/2017 05/15/2017
1 room 2 adults 0 children
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Holiday Inn Resort Batam
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758 Reviews from our TripAdvisor Community

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Singapore, Singapore
Reviewed 3 days ago NEW

Friendly staff, clean room, quality service. Environment is full of greenery and serene The restaurants food are tasty including bread fast as well. Free Shuttle bus service is provided to ferry terminal and shopping malls.

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Helpful?
Thank gweecy
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear gweecy, Thank you for taking time to give the review to our hotel. We really appreciate it. It is lovely to know that you had a memorable experience overall and enjoyed our hotel's facilities. Thank you again for taking the time to share your thoughts and we look forward to welcoming you back again soon. Best regards, Dewi

Melbourne, Australia
Reviewed 5 days ago NEW

We recently stayed at this hotel for a family short break. We booked direct as we are IHG members. On arrival we were quickly checked in and acknowledged as IHG members, and despite our early arrival the room was ready. We booked a 2 bedroom suite, which are very spacious, and clean, the rooms are showing their age a little,...

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Helpful?
Thank MrsWoodie
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Mrs. Woodie, Thank you for choosing to stay at Holiday Inn Resort Batam as well as for sharing your kind feedback with us. It is lovely to know that you had a memorable experience overall and enjoyed your stay with us recently. A positive guest experience is something our staffs take great pride in, so we value your feedback....

Batam, Indonesia
Reviewed 6 days ago NEW

I am an expat living in Batam, who has enjoyed staying at Holiday Inn over the years. Our companies have put people at Holiday Inn, Batam for business travel reasons, and we have usually had good experiences with the hotel. One very nice perk for those of us who live in the city, that Holiday Inn has offered over the...

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Helpful?
Thank intoallthenations
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback about your experience at Holiday Inn Resort Batam. We would like to start by apologizing to you for the inconveniences you faced at our resort recently. We are constantly working on improving our guests' satisfaction and to ensure a comfortable stay for all of our guests, our pool...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

We checked in on 14 April and checked out on 16 April. We had a enjoyable stay at the hotel. The staff from driver to check in manager who managed the ihg checkin are pleasant and always giving customers a sincere smile. One can see that they are happy with their work. The hotel offers a good spread of international...

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Helpful?
Thank DerrickLee
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Mr. Derrick Lee, Thank you for taking time to write review of our hotel. We are very glad to know that you had an enjoyable stay with us recently. We really appreciate your compliments on our International breakfast, our Chinese Restaurant and hotel transport to and fro ferry terminal. At Holiday Inn Resort Batam, we are committed to delivering...

Reviewed 2 weeks ago via mobile

Holiday Inn Resort in batam is a very good place for family short trip stay, they have 2 bedrooms suites come with a spacious living room and bedrooms. We stay there 3 days 2 nights almost everyday we swim at the pools.My 4 kiddos enjoys the pools and other facilities. There have Panda Club house for kids to enjoy playing...

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Helpful?
1Thank gohb793
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear gohb793, Thank you so much for the kind comments. We are glad to hear that you enjoyed your stay with us recently, found our spacious rooms and our team's service up to expectations. Thank you for your stay in our Holiday Inn Resort Batam. We look forward to serving you again in the near future. Regards,

Singapore, Singapore
Reviewed 2 weeks ago

Holiday Inn needs a facelift and proper cleaning crew. Our room still had food/sauce dried on the floor from previous occupants, spills on walls. Shower wasn't too bad and sheets were clean. Staff was always smiling and the Teppanyaki restaurant was superb! Food at the hotel restaurant was almost below average but still expensive. I loved my Spa day, as...

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Helpful?
Thank miukoistinen
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear miukoistinen, Thank you for taking the time to express your thoughts and concerns regarding our hotel. We sincerely apologize if the overall level of service you have received fell below your expectations. Although we would have preferred you had a better stay, we appreciate your feedback as this will help us in our continuous efforts to improve our room...

Reviewed 3 weeks ago

The stay was great, room was clean, service was prompt. Had a slight issue with the toilet and help came within 5 minutes and no issues after. We got a 2 bedroom suite and it was really spacious and neat. You get a dining table with 4 chairs and a couch and TV. The main bedroom had a king size...

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Helpful?
1Thank LimShuiYuanDaniel
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest Thank you for your review, it is something that we could take a pride on it. Looking forward to welcoming you back to our Resort. Thank you and have a great day a head Best Regards Guest Experience Manager

Reviewed 4 weeks ago

This is my preferred choice for accomodation in Batam. Have been going back with my friends and family almost every year for the past 10 years. Reasonable price and good service although the rooms maybe a little dated.

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Helpful?
Thank Joanna N
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Joanna, Thank you very much for your review, this something that our staff take a pride on it. Looking forward your to welcoming you back at our Resort. Once again thank you and have a great day ahead Best Regards, Guest Experience Manager

Singapore, Singapore
Reviewed 4 weeks ago

Had a memorable stay when I was here previously but through time things change.Rooms are not so impressive and as well much maintenance is needed but still upholding the clean linen standard.The other services are good as usual being some long service staff is around the manage their team.Coffee house ceiling need a fresh look

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Helpful?
Thank Kelvin T
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Value Guest, Thank you for taking the time to write us a review. We are deeply sorry to hear that you had an unpleasant stay experience with us recently. At Holiday Inn Resorts Batam, guest satisfaction is of the utmost importance. We appreciate your feedback as it helps us highlight areas of improvement and provide a better experience for...

Johor Bahru, Malaysia
Reviewed March 19, 2017 via mobile

One of the good resort hotel in batam although far away from city centre, the facilities eg swimming pool, gym sauna are superb. A lot of sctivities offer by the hotel eg cycling, tennis etc. Breakfast is nice with verity of from food local up to western food,

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Helpful?
Thank zulrubai69
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest Thank you very much for your review, this is something that our staff take a pride on it. Looking forward to welcoming you back at the Resort. Thank you and have a great day ahead Best Regards Guest Experience Manager

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05/14/2017 05/15/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Resort Batam is the only all suite luxury accommodation in Batam. Ideally situated just minutes away from the Waterfront city and Sekupang ferry terminals and a short ferry ride from Singapore. The ultimate height of pleasure comes in the form of our award-winning Tea Tree Spa. Sooth your mind and body with a selection of signature spa packages at one of 14 spacious Balinese-styled couple villas or individual treatment rooms. Spread across 3.4 hectares of open space and lush greenery, each of our 235 premium suites features a private balcony and guests can choose from spacious one or two bedroom suites, all elegantly furnished and equipped to provide unmatched comfort. When it comes to leisurely activities, guests of all walks of life are spoilt for choice at the Holiday Inn Resort Batam. The Panda Kids Club offers families a real treat. Our selection of six restaurants and bars, offers a variety of cuisines from around the world. For the business traveller, the resort's multi-functional meeting rooms complete with a variety of options for corporate meetings, functions, and events, supported by 24-hour business centre and a dedicated concierge. Whether you are a family with children or a corporation with a team of employees, the Holiday Inn Resort Batam has the facilities and activities to ensure that your trip is one you will never regret making. Come experience world-class hospitality infused with traditional Indonesian island charm! ... more   less 

Additional Information about Holiday Inn Resort Batam

Address: Waterfront City, Riau Islands Province 29422, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Waterfront City
Price Range: $61 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Batam 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Holiday Inn Batam Hotel Batam
Batam Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Resort Batam staff and other travelers.
27 questions
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See all questions (27)

Questions? Get answers from Holiday Inn Resort Batam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“you need to inform the reception your preferences”
kelvint153, 4 weeks ago | Read review
“Family with kids should top up for the ground floor rooms with direct swimming pool access.”
misfitone1, Mar 16, 2017 | Read review
“ground floor for easy access to facilities”
Zita28, Feb 24, 2017 | Read review
“Read my review”
  • Bent ... hanging
  • Yes, 3 star equivalent or less
  • It will drop soon, beware of the shower head and where it drops. This is the best room I was tol
  • Nothing in the fridge, quite typical of Batam hotels i think
  • Falling Apart
  • No Shower Gel .... Call and ask if you want. Basic basic basic
ShahrilHarman, Jan 10, 2017 | Read review
“Quiet Place, Near the sea, far from town”
Kutemo, Dec 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$55* /night
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HotelQuickly$62
Travelocity$55
Orbitz.com$55
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*Disclaimer
Prices are for 1 room, 2 adults
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