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Holiday Inn Resort Batam

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Holiday Inn Resort Batam
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690 Reviews from our TripAdvisor Community

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Showing 643: English reviews
Reviewed 6 days ago NEW

I had business trip in Bapelkkes Batam last week. I was looking for good chain hotel near that area which took 15 by walking. To be honest the location is bad ( in the middle of nowhere, but when you enter to hotel you'll be satisfied by a loft of amenities. You can enjoy game room, and sport cafe in...

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Helpful?
Thank Danar D
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review, we're glad to hear that you were generally pleased with our hotel and the services we offer. We certainly appreciate the comments on those areas we can look to improve on. Thanks for choosing Holiday Inn Resorts Batam and we hope to see you again soon!...

Reviewed 1 week ago via mobile

Warm welcome from staff, old resort but overall okay. Check in from now till Monday! We'll see how the 2 days more to works. Accomodating, simple, quite, nice pool, nice spa, restaurants are good. Very nice!!!

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Helpful?
Thank ExplorerOfAsia
Toronto, Canada
Reviewed 2 weeks ago

This is a good place to escape Singapore for a couple of days, if you need the relax. Batam is easy to get to, by ferry. Depending on what ferry terminal you arrive, the hotel may offer a free shuttle. If you arrive at Batam Centre they will organize the shuttle but it will be 130000 Rupiah or about 14...

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Helpful?
1Thank Traveler2009
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review, We are happy to hear that you loved your stay with us, found our facilities and our team's service up to expectations. Looking forward to having you stay with us again during your next trip to Batam! Stay relaxed!

Reviewed 2 weeks ago

I was excited to for our mini honeymoon after the wedding, a much needed break after the hectic week! Upon arriving at Sekupang Terminal, we could easily identify the driver with the signage and proceeded to board the vehicle with another couple. Transfer process was smooth, and we left the ferry terminal within 5 minutes after clearing immigration. A great...

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Helpful?
Thank ana_tan94
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review, We are happy to hear that you loved your stay with us, found our facilities and our team's service up to expectations. Looking forward to having you stay with us again during your next trip to Batam! Stay relaxed!

Singapore, Singapore
Reviewed 2 weeks ago

The staff (from reception to the restaurant) were all very helpful and friendly. They even reminded us to apply for the complimentary membership to enjoy certain discounts. One small matter - the hotel staff who did our registration told us we would be receiving a souvenir upon check out but that didn't happen. Great stay nevertheless!

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Helpful?
Thank Lim J
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We have taken your feedback into consideration and will inform the relevant teams for their action. We do hope to welcome you back...

Singapore, Singapore
Reviewed 2 weeks ago

I stayed for 2d1n with a family of 4. We booked the 2-bedroom suite and it was spacious and clean. The pillows are clean, soft and we had a good night's sleep. Yes, it may smell stuffy when you first enter the room, but just open all the windows for 20mins to let the air in, and all is good....

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Helpful?
Thank Kirzruba
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We have taken your feedback into consideration and will inform the relevant teams for their action. We do hope to welcome you back...

Reviewed 3 weeks ago via mobile

With just 2 days of leave to clear and needed a place that is not in Singapore but still near Singapore, Ive decided to spend it in Batam instead. Its been 3 years since I last set foot in Batam and my first time to travel alone in this place, I hesitated at first. Based on the reviews I read,...

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Helpful?
Thank iamjamaicaska
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest Experience Manager.

Singapore, Singapore
Reviewed 3 weeks ago

Great Service by the Staffs. But the location is too far away from shops n malls. If they could accommodate shuttle service at flexible hours that would be great. Currently only 2 shuttle trips are offered daily on weekdays.

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Helpful?
Thank venthan247
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review. We appreciate your feedback as it helps us highlight areas of improvement and provide a better experience for all guests. We have taken your feedback into consideration and will inform the relevant teams for their action. We do hope to welcome you back again to experience...

Singapore, Singapore
Reviewed 3 weeks ago

We booked this hotel since it was near the Cable Park, that was it. The staff were friendly and helpful. The room and facilities were a little outdated. We booked a Family suit, which had a funny smell. The toilets were coming out with brownish water, which was disgusting. Food were pretty decent, prices were reasonable.

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Helpful?
Thank Mitzi_log
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Guest Experience Manager

Bristol, United Kingdom
Reviewed 3 weeks ago via mobile

The hotel is located close to the ferry terminal, within a 5 minutes walk. I was happy with the level of service from arrival. Everyone was happy and very keen to help. The concierge gave us a tour of the hotel before taking us to our upgraded suite which was very nice with a view to the swimming pool. Breakfast...

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Helpful?
Thank Rihens
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest Experience Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The Holiday Inn Resort Batam is the only all suite luxury accommodation in Batam. Ideally situated just minutes away from the Waterfront city and Sekupang ferry terminals and a short ferry ride from Singapore. The ultimate height of pleasure comes in the form of our award-winning Tea Tree Spa. Sooth your mind and body with a selection of signature spa packages at one of 14 spacious Balinese-styled couple villas or individual treatment rooms. Spread across 3.4 hectares of open space and lush greenery, each of our 235 premium suites features a private balcony and guests can choose from spacious one or two bedroom suites, all elegantly furnished and equipped to provide unmatched comfort. When it comes to leisurely activities, guests of all walks of life are spoilt for choice at the Holiday Inn Resort Batam. The Panda Kids Club offers families a real treat. Our selection of six restaurants and bars, offers a variety of cuisines from around the world. For the business traveller, the resort's multi-functional meeting rooms complete with a variety of options for corporate meetings, functions, and events, supported by 24-hour business centre and a dedicated concierge. Whether you are a family with children or a corporation with a team of employees, the Holiday Inn Resort Batam has the facilities and activities to ensure that your trip is one you will never regret making. Come experience world-class hospitality infused with traditional Indonesian island charm! ... more   less 

Additional Information about Holiday Inn Resort Batam

Address: Waterfront City, Riau Islands Province 29422, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Waterfront City
Price Range: $52 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Batam 3.5*
Number of rooms: 275
Reservation Options:
TripAdvisor is proud to partner with HotelTravel.com, Orbitz, Travelocity, Hotels.com and IHG so you can book your Holiday Inn Resort Batam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Batam Hotel Batam
Batam Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Resort Batam staff and other travelers.
20 questions
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Questions? Get answers from Holiday Inn Resort Batam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“higher floors are good”
 of 5 bubbles Traveler2009, 2 weeks ago | Read review
“Ask for ground level rooms to be nearer to the pool”
 of 5 bubbles melsahm, Nov 4, 2016 | Read review
“Just ask for a refurbished room once you book or if you forget once you check in.”
 of 5 bubbles cleos422, Oct 26, 2016 | Read review
“Mid levels at block 4 give you a good view of the pool and over view of the resort.”
 of 5 bubbles joeyng_79, Oct 23, 2016 | Read review
“spacious room, shuttle service, awesome swimming pool”
 of 5 bubbles Y0ngsukH, Oct 9, 2016 | Read review
5 of 5
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