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Econo Lodge Winter Haven East

Traveler (182)
Room & Suite (53)
Pool & Beach (16)

About

#16 of 18 hotels in Winter Haven
Location
Cleanliness
Service
Value
EconoLodge Winter Haven,overlooking Legoland(R) Florida Theme Park offers every amenity to make both business and leisure travelers feel right at home. Now includes Free hot breakfast with every room every day! Guests will be close to a variety of local attractions including Legoland(R) Florida Theme Park, Lake Eloise, Historic Bok Sanctuary, Golf, Fishing, Polk Museum of Art and Fantasy of Flight.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Outdoor pool
Bar / lounge
Game room
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Free internet
Wifi
Internet
Restaurant
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Convenience store
ATM on site
24-hour check-in
24-hour front desk
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Housekeeping
Telephone
Clothes rack
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Good to know
HOTEL CLASS
Languages Spoken
English

Location

Full view
69Somewhat walkable
Grade: 69 out of 100
29Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
349Reviews
9Q+A
91Room tips
Traveler rating
  • 52
  • 48
  • 72
  • 50
  • 127
Time of year
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Popular mentions
+1
Came for a day trip to legoland with kids only.Spend the extra $$ & book LEGO resort. This place is another crappy franchised motel that does not enforce standards. 1. No signage for hotel until you walk in lobby & name streams on a screen. 2. Room is gross mold On tiles & vents, filthy carpet, smell can’t be covered up, ac does not work on 97degree day, bugs flying in room 3. front desk person tried insisting she hold my Id so I could inspect room (arrived at 830) did not want to run back & forth- she seemed to be aware room was likely unacceptable, 4. This place does not feel safe- it is run down and other guest are disgusting- a gaggle of female something’s physically decided to gather in front of my car in the registration drive thru- I asked politely if they could move over so I could proceed forward since someone pulled up behind me- these hostile females complained “why doesn’t she back up”? So, really great Family atmosphere if you’re a flea.
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Response from SalimaM82, Guest Relations Manager at Econo Lodge Winter Haven East
Responded May 28, 2019
Hi Thank you for your comments. We deeply apologize for any inconvenience you and your family experienced. Customer service and safety are our top priorities at the Econo Lodge and a situation like this is unacceptable. We will be taking your comments into consideration for improvements. Thank you.
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Stayed here with wife and grandson on our tip to Legoland. This hotel is in a great location right across from the park. It is walking distance to some restaurants with a Walgreen's next door. The hotel is a bit dated, but room was very clean and comfy. Everything worked and there was plenty of hot water. Though we didn't use the pool, we did go look at it and will definitely bring a swimsuit next time. Checking in/out was a breeze and we got one heck of a deal on the internet. There was plenty of parking and we felt perfectly safe. We will definitely be regulars when we come back to Legoland.
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Response from SalimaM82, Guest Relations Manager at Econo Lodge Winter Haven East
Responded May 8, 2019
Hi Dogfather96, Thank you for your perfect rating and review! We are so pleased to hear your stay was enjoyable, we will be passing your comments to our staff. We look forward to your return on your next visit!
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When I read other reviews on the hotel I was skeptical about staying there. There are 2 different hotels in one. I stayed in the econo lodge side. The rooms were outdated but clean and I would definitely stay again.
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Response from SalimaM82, Guest Relations Manager at Econo Lodge Winter Haven East
Responded Apr 19, 2019
Hi OnAir658231, Thank you for your rating and review! We are so pleased to hear your stay was enjoyable, we will be passing your comments to our staff. We look forward to your return on your next visit!
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This place got a lot of negative reviews. But it’s not that bad. If you’re expecting a 5 star hotel for $60 a night, you are being unrealistic. The staff is very nice and accommodating. We found 3 bugs in our room and I notified the front desk and without hesitation, they gave us another room. The 2nd room smelled better and had no bugs. It’s old and a bit run down but you can’t beat the location if you’re in town for LEGOLAND.
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Response from SalimaM82, Guest Relations Manager at Econo Lodge Winter Haven East
Responded Apr 2, 2019
Hi Ksmith9712, Thank you for your rating and review. We appreciate your honest feedback, and we use these types of comments to improve. Please note that we do conduct monthly extermination in our rooms. However, your comments are important to us and we will be discussing with our staff to monitor this issue. We hope you will stay with us again on your next visit. Thank you!
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This hotel appears to be an old Best Western that needs serious updating. Our room was dark and dingy. The room next to ours had a missing door handle and looked like it was being used for storage. There was a bar or restaurant somewhere near the hotel that played LOUD music until 11 p.m. I called the manager to complained and he said unless it was coming from inside the hotel there wasn't anything he could do. When I asked if he could call the police to complain, he said maybe or I should call them. I did call the police but their response time was going to be maybe 45 minutes and that there was a noise ordinance at 11 p.m. The manager said he couldn't move us to another room as the hotel was full. I spoke with the manager at check out in the morning and suggested that the hotel needed to speak with its neighbors regarding loud music and respect for others.
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Response from SalimaM82, Guest Relations at Econo Lodge Winter Haven East
Responded Mar 3, 2019
Hi DM, Thank you for your comments and rating. We apologize for any inconvenience you experienced during your stay. Please note that your comments are important to us and we will be discussing your concerns with our staff. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you.
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Previous
PRICE RANGE
$50 - $101 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western admirals hotel, best western winter haven, winter haven best western
FORMERLY KNOWN AS
Shergill Grand Hotel Conference Center Resort
LOCATION
United StatesFloridaCentral FloridaWinter Haven
NUMBER OF ROOMS
111
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