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Palisades Resort

14200 Avalon Road, Winter Garden, FL 34787
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1 room 1 adult
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Palisades Resort
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516 Reviews from our TripAdvisor Community

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Macomb, Michigan
1 review
1 of 5 stars Reviewed yesterday NEW

Extremely dirty not kept up at all. Cockroaches in the room. We moved 3 times and every room had Cockroaches on the kitchen. Had to check out early and find a new place to stay. Stay away from this place

Helpful?
Thank Tony C
Pikeville, Kentucky
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Booked this room for some clients of mine. At the time tripadvisor was showing a 4 out of 5. Clients called upon arrival. It was horrible. Besides the huge bleach stain, ripped bar stools, dryer door that would not stay shut, broken patio door, they also found a pill under their kids bed. On top of that they could not... More 

Helpful?
1 Thank iamthebosslady
Largo, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

When we arrived, there was an undisclosed resort fee and cleaning fee increasing our cost by over $60. The carpet in the room was disgusting. The leather on 2 bar chairs were split. A cabinet door in kitchen was almost split in two. The shower rod was rusted. Missing slats in vertical blinds. Coffee table leg was loose, unable to... More 

Helpful?
1 Thank Bill D
Springfield, Ohio
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed December 28, 2015 via mobile

We booked the through a groupon, and most things we book from groupon are fairly nice this however was AWFUL! Absolutely the worst experience I have ever had in my life. The carpets were a horrible mess stains were everywhere in the carpet. The furniture was dated, the bed had no box spring and sank strait down to the wood... More 

Helpful?
4 Thank Shannon M
Mohnton, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 18, 2015

Room was dated and worn out. They need to invest in new carpets and furniture. Guest Bed squeaked so bad I almost slept on the floor. Master suite bed was like a rock. Guest bath shower did not drain. Internet did not work and something in the room kept beeping all night. Other than that the facility was nice. Ample... More 

Helpful?
1 Thank Donnie53216
Key Biscayne, Florida
1 review
1 of 5 stars Reviewed October 10, 2015 via mobile

Nothing to do with what they advertise. The carpet is dirty, the furniture is in bad condition, not to mention the pots and pans. There were only 2 cups in an 8 people apartment, few glasses (all of them different) and the stove was dirty. Poor customer service and horrible linens. Watch out, don't go there, spend your money somewhere... More 

Helpful?
Thank Clarauribe
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 9, 2015 via mobile

I got this room with a groupon, and so very glad I didn't pay full price. While the rooms are very large and having separate bathrooms is wonderful, there are many improvements to be made. The carpets are all stained and have horrible patch jobs on them. My husband and I kept walking over the carpet tacks in the bedroom.... More 

Helpful?
2 Thank Lisa A
New Jersey
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 14, 2015

This hotel is actually and apartment! It has 3 bedrooms and very spacious. It can definitely fit 2 families there. It is also well located, close to Wawa and other malls. My family and I really loved it! The only down side is that the room was smelling cigarettes and I requested non smoking. You can cook there because they... More 

Helpful?
Thank MiTravelEat
Debbie N, Director of Sales at Palisades Resort, responded to this review

Thank you for your review of our Palisades Resort Orlando! We do appreciate all reviews; especially from our satisfied clientele! With comments such as yours, our entire staff can feel confident they are accomplishing the goal of keeping the Palisades Resort as special as we feel it is to our guests. Our staff is definitely looking forward to seeing you... More 

Sarasota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 9, 2015 via mobile

The rooms were large. We Liked having a kitchen. Large screened in patio. Carpet was stained in rooms and hallway. On the out side the resort was run down. Jacuzzi did not work. Over, OK for the money. I would stay here again. Good location.

Helpful?
Thank Carrie H
Debbie N, Director of Sales at Palisades Resort, responded to this review

Thank you for your review of our Palisades Resort Orlando! We do appreciate all reviews; especially from our satisfied clientele! The comments regarding the jacuzzi, ownership and the owners association are working to get it repaired as quickly as possible. With comments such as yours, our entire staff can feel confident they are accomplishing the goal of keeping the Palisades... More 

Largo
Level Contributor
5 reviews
2 of 5 stars Reviewed September 8, 2015 via mobile

We stayed for Labor Day weekend.. The suites were very spacious and that's about it.. Friends had stayed there a few years back and had recommend the resort.. The free Wi-Fi was non-functional unless you stood next to it, which was in the area next to the elevator, not practical when you have homework to do. The beds were very... More 

Helpful?
Thank Nathalie L
Debbie N, Director of Sales at Palisades Resort, responded to this review

Thank you for your review of the Palisades Resort Orlando. We appreciate the time you took to let us know your feedback and it does appear in some areas we have failed to meet your expectations. The comments regarding the furniture and appliances will be passed along to the ownership of the condo units, as we manage the units and... More 

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