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DoubleTree by Hilton Hotel West Palm Beach Airport

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Traveler (68)
Room & Suite (61)
Dining (21)
Overview
  • Excellent50%
  • Very good29%
  • Average9%
  • Poor7%
  • Terrible5%
Travelers talk about
“double tree”(73 reviews)
“front desk”(186 reviews)
“warm cookies”(15 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel West Palm Beach Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel West Palm Beach Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Apr 29Apr 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,089)
There are newer reviews for DoubleTree by Hilton Hotel West Palm Beach Airport
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Traveler rating
519
304
104
78
58
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519
304
104
78
58
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All reviewsdouble treefront deskwarm cookieswest palmshuttle serviceclean roomsexcellent staybreakfast buffetvery nice hotelenjoyed my stayhome away from homebusiness tripearlmercedesomarinterstaterefrigerator
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391 - 395 of 1,063 reviews
Reviewed October 15, 2015

The room was very clean and changed daily with all replenished. The service staff was friendly and approachable. The restaurant staff including bartenders and the F&B Director/Exec Chef was always present and professional. The manager of the hotel personally thanked me for the stay and...More

Thank Laurence A
Response from Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach AirportResponded October 20, 2015

Dear Laurence A., We value the time you have taken to provide us this feedback in an effort to improve our property service and guest experience! Glad to hear you enjoyed your stay and every staff member you encountered were friendly and professional! Thank you...More

Reviewed October 13, 2015

Very enjoyable stay at the hotel. Easy check-in. Staff was very obliging and understanding, especially Omar Johnson, the manager of the hotel. Highly recommended. Easy access to the airport and highways.More

Thank Scooetersjunk
Response from Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach AirportResponded October 15, 2015

Dear Scooetersjunk, Thank you for the kind words and great review! It is great to see employees getting the recognition they deserve and I will be sure to thank our manager, Omar Johnson personally for the job well done! I'm glad to hear we were...More

Reviewed October 7, 2015

The hotel is very clean in a great location with easy access to the highway or major road. Staff was very helpful in helping to resolve a reservation issue and get me into a room on the night of arrival. Overall great experience from beginning...More

Review collected in partnership with DoubleTree by Hilton
Thank Waldack B
Response from Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach AirportResponded October 8, 2015

Dear Waldack B., Thank you for your review regarding your stay at our property! Glad to hear we were able to take care of your reservation issue right on the spot so that you could enjoy the amenities we offered! We hope to see you...More

Reviewed October 5, 2015

beds are comfortable, rooms clean, staff friendly. Restaurant food very good and reasonably priced. Pool in the back well kept and perfect temperature. Shuttle drivers to and from airport also wonderful.

Review collected in partnership with DoubleTree by Hilton
Thank Judith B
Response from Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach AirportResponded October 8, 2015

Dear Judith B., WOW!! What an amazing 5 star review! I am glad you enjoyed our location, the staff and the food from the Restaurant! We can’t wait for your return visit! Sincerely, Jenny Muniz, Guest Services Manager

Reviewed October 4, 2015 via mobile

We stay here for work and from when we stayed here while it was under construction to now is amazing. It looks beautiful!!! The staff was so friendly during check in! Great prices for the food and drinks. Comfortable beds and very clean bathrooms. New...More

1  Thank Colin E
Response from Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach AirportResponded October 8, 2015

Dear Colin E., Thank you for the loyalty and the feedback on your stay at our property! We are glad to hear you "Love the new look!" We are delighted that you had a great experience at our property and our staff made you feel...More

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Best Value Properties in West Palm Beach, FL
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$112 - $311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in West Palm Beach
#9 Romantic Hotel in West Palm Beach
#12 Business Hotel in West Palm Beach
Room types
Suites, Non-Smoking Rooms
Details
Price range
$112 - $311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in West Palm Beach
#9 Romantic Hotel in West Palm Beach
#12 Business Hotel in West Palm Beach
Room types
Suites, Non-Smoking Rooms
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Traveler (68)
Room & Suite (61)
Dining (21)
Pool & Beach (17)
Amenities (6)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
W1922MOpeterp
December 8, 2017|
Answer
Response from celine300 | Reviewed this property |
no
1
Vote
FleurdeFloride
November 30, 2017|
AnswerShow all 2 answers
Response from srushdog007 | Reviewed this property |
I have stayed at the Double Tree by Hilton Hotel in West Palm Beach and never had any problems or bad experiences. I do not know if this property is pet friendly and I do not remember seeing any pets and/or... More
0
Votes
lsaddy
October 20, 2016|
Answer
Response from Ron M | Reviewed this property |
I do not know the answer to this! I did not see any pets when I have been there, but that does not mean anything! I suggest you contact the hotel directly. They were very responsive to me in the past! Hope this helps!
0
Votes
Room Tips
"Pick the room without the ants. Check BEFORE you go to bed."
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"Suites are extremely spacious with an extra half bath for guests."
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"Contrary to other reviews, I don't have a single complaint."
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"Second floor is my choice,"
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