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DoubleTree by Hilton Hotel West Palm Beach Airport

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DoubleTree by Hilton Hotel West Palm Beach Airport
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841 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel West Palm Beach Airport
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Showing 821: English reviews
West Palm Beach, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

The price of the room was very reasonable. The room and bathroom was clean and the temperature was comfortable. Guest services greeted me politely and gave warm cookies. We visited the pool while there it was clean and not crowded. Wonderful stay.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank D3idr3
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear D31idr3, The team and I truly appreciate you taking the time out of your busy week to fill out this Trip Advisor survey. We enjoy hearing from our guests when they enjoy their stay with us. I will share your feedback with my team and encourage them their hard work is paying off. Kind regards, Don D More 

Jacksonville, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago

Quiet despite being at full capacity due to concerts. First night not a good night sleep due to room facing interstate and noisy AC. Toilet loose in bathroom and unstable. Requested room change for remaining nights and hotel accommodated request.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 252margih
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear 252margih, We truly appreciate you taking the time out of your busy week to fill out this Trip Advisor survey. I am glad to hear that my team was able to change your room to be sure you enjoyed your stay. We look forward to seeing you back at the hotel soon. Kind regards, Don D More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I was in town visiting a friend last week. Checked in with with a very pleasant young lady named Ashley. The waterfalls in the lobby looked really nice, the rooms and hallways looked like they could use a little touch. Upon arrival I was given an "upgrade" to a room overlooking the pool. The staff there are very helpful, breakfast... More 

Helpful?
Thank marybrown63
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Marybrown63, The hotel industry surely appreciates you taking the time out of your busy week to give us feedback on your recent travels. I think you gave this review for a different hotel. We do not have any team members by those names, none of our rooms look over the pool and we don't have any waterfalls in our... More 

Boynton Beach, Florida
1 review
3 of 5 stars Reviewed 3 weeks ago

I recently stayed at this hotel with my sister for 2 nights in room 206. We haven't really had the time to explore arround but I liked the breakfast. The problem is that I forgot something very important in the room and nobody at housekeeping,front desk, even the general manager Davis that I was transferred to and leave a voice... More 

Helpful?
Thank Arhia S
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Arhia S., I want to thank you for taking the time out of your busy week to fill out this Trip Advisor survey. I do apologize for the miscommunication that has occurred with the hotel staff. If you could call my direct line at 561-207-4601 and if I am unavailable leave me a detailed message on the items that... More 

Level Contributor
7 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Nice hotel located just off I95. The hotel is nicely appointed and staff is very helpful. No complaints on the room or service staff. Shuttle to Cityplace a plus! We were in town for the Lion Safari and if back in town again would definitely stay again.

Helpful?
Thank Joe S
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Joe S, It was great to hear that our hotel was a great fit for your visit to West Palm Beach. We hear comments about how our spacious rooms are very conducive for families. It is an added amenity to have Cityplace only a short complimentary shuttle drive away. I hope you enjoyed Lion Safari while you were here.... More 

Santa Barbara, California
Level Contributor
102 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for three nights while on business in WPB. The hotel is very close to PBI Airport, and has a shuttle to and from. It is also just a couple of miles to all the major auto rental agencies that are across from the terminal. I had a "suite" room with a bedroom, separate sitting room with a... More 

Helpful?
1 Thank Nitroxprt
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Nitroxprt, I want to thank you for taking the time out of your busy week to fill out this Trip Advisor survey. We are glad to hear you enjoyed our spacious rooms and some of our amenities as well. I will share your feedback with my team to let them know that their hard work is appreciated. We look... More 

Antwerp, Belgium
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here for one night on 22nd of July. The hotel lobby and rooms are decorated in a nice style and the pool area looks great , but I didn't have time to use it. The check-in and check-out went smoothly and everyone is very friendly. Special thanks to Troy who gave me some tips on a trip I'm... More 

Helpful?
Thank glenngj
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear glenngj, It was great to hear that your single night with us was memorable and was a perfect fit for your travel needs. We are working diligently to keep our hotel in great shape from our beautiful renovation last year. I appreciate you taking time out of your busy week to give us this information and glad to hear... More 

Hollywood, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Everything was excellent From service, the quality of sleep, the cleanliness, the size of the rooms, it was very quiet, the food was excellent, the services and everything. I really have no complaint. its been more than 5 years I've been staying there for vacations, conventions, and business trip I've never have any problems, I will highly recommended this hotel... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Cantave G
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Cantave G, The team and I truly appreciate you letting us know how much you have enjoyed staying with us over the past 5 years. It is great to hear that all areas of our hotel have been "excellent" for all these years. I will be sure to share your comments with my team so that they know that... More 

Level Contributor
9 reviews
4 of 5 stars Reviewed 4 weeks ago

this was a very nice place to stay.. We checked in very late and the front desk clerk was extremely nice. They also give you warm cookies for every guest staying in the room. I feel as though breakfast should have been included but oh well!!!

Helpful?
Thank Sarah R
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Sarah R, We truly appreciate you taking the time out of your busy week to fill out this Trip Advisor survey. It is nice for us to hear that you enjoyed your stay with us and our memorable warm chocolate chip cookie with walnuts. We do have a package that includes breakfast if you would like to inquire on... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 24, 2016 via mobile

Booked thru trip advisor, and wax not disappointed at all. The room was clean, and staff courteous. I can't forget to mention the warm cookies you get when you check in! Nice treat when.you have been on the road a while. Would reccinend!

Helpful?
Thank Bonnie R
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Bonnie R, The team and I would like to thank you for the kind remarks about your recent visit to our hotel. We pride ourselves in our customer service levels and we are glad to see our hard work is paying off. We hope to see you back at the hotel soon. Kind regards, Don D. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree Hotel West Palm Beach - Airport, centrally located just off of I-95 and Okeechobee Blvd. In West Palm Beach, is less than a mile from Palm Beach International Airport (PBI) and fabulous City Place, one of south Florida's most popular downtown destinations. For our guests' convenience, our full-service West Palm Beach, Florida hotel offers shuttle service to and from the Airport, as well as the many dining and entertainment venues of City Place.The Doubletree West Palm Beach, FL hotel offers understated elegance and tastefully-appointed guest rooms and suites that boast a long list of guest amenities, generous work surfaces, luxurious Sweet Dreams Beds, and complimentary wireless high-speed internet access. Order freshly prepared meals in-room or enjoy casual dining at Gecko's Restaurant, serving breakfast, lunch and dinner daily. Don't miss happy hour at Gecko's Lounge, or stop by for a nightcap after catching a movie or concert. Our airport hotel in West Palm Beach offers amenities like a heated outdoor pool in a lush, private courtyard and a well-equipped Fitness Center. Jogging paths, lakes and parks are all nearby.For the business traveler, our hotel in West Palm Beach, Florida provides a perfect Palm Beach County location surrounded by corporate campuses and Fortune 500 companies as well as easy access to Tri-Rail and all major arteries connecting south Florida metro areas. Stay connected with complimentary HSIA availability throughout the hotel and productive with our Business Center services. For groups, seminars, business or social functions, the Doubletree West Palm Beach Airport Hotel has modern ballroom and boardroom space that is perfect for your small meeting requirements. Valid photo ID and credit card required at check in. ... more   less 

Additional Information about DoubleTree by Hilton Hotel West Palm Beach Airport

Address: 1808 S Australian Ave, West Palm Beach, FL 33409-6487
Location: United States > Florida > West Palm Beach
Price Range: $77 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel West Palm Beach Airport 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Doubletree West Palm Beach
West Palm Beach Doubletree
Hotel Style:
#7 Family Hotel in West Palm Beach
#9 Romantic Hotel in West Palm Beach
#12 Business Hotel in West Palm Beach
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