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DoubleTree by Hilton Hotel West Palm Beach Airport

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DoubleTree by Hilton Hotel West Palm Beach Airport
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862 Reviews from our TripAdvisor Community

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Showing 842: English reviews
Roselle, New Jersey
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great staff and wonderful customer service. Breakfast was excellent there were lots of options to choose from. Location of the hotel from airport was less than 2 miles away which was convenient. If I plan on going on vacation Doubletree Hilton we'll be my first option.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank ralfc90
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear ralfc90, The team and I would like to thank you for taking the time out of your busy week to fill out this Trip Advisor survey. It was great to hear that enjoyed our staff, accommodations and our fantastic breakfast buffet. I will share your feedback with the hotel team so they know how their hard work is paying... More 

New York, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Not often a hotel can get a perfect score from me but this hotel stood up to its values! Had a great experience! I would definitely recommend it to friends and family and not to mention the shuttle service is a plus!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sheila J
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Sheila J, We truly appreciate such an uplifting review of our hotel and letting us know about the great experience you had while visiting us. The time you took out of your busy week to give us this feedback is greatly appreciated. I will share your comments with the team to assure them their hard work is really paying... More 

Palm Bay, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

This room was extremely comfortable and clean. We had a small kingi suite and it had everything you needed. Bar was open till midnight so was able to relax after concert for a beer and app. Bartender was awesome!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michele T S
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Michele T S, It was great to hear about your recent visit to our hotel and how accommodating and comfortable the hotel was. I know you are very busy and we greatly appreciate you taking the time to give us this feedback. I will share your comments with the team to reassure them that their hard work is paying... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

From checking in, to parking, to where the hotel is located, to and from the South Florida Fairgrounds, etc... the whole experience was GREAT!!!! Upon arrival till the time you leave, you can't go wrong with this hotel. If you have any plans to eat late at night, there are places to eat within five miles away, plus the restaurant... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Cindy V
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Cindy V, The team and I really appreciate you taking the time to give us feedback on your recent visit to our hotel. It is great to hear our hard work on customer service and loyalty is paying off. We appreciate the recommendation and we look forward to seeing you back at the hotel soon. Kind regards, Don D More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Out of all the hotels we stayed at, this was the best one. We had a Groupon deal with them for a low price. Will definitely stay here again. The only bad part was around 11 pm the people next to us were having a party or something, was super loud!!! With kids sleeping, I called the manager and she... More 

Helpful?
Thank San s
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear San s, I want to thank you for taking time out of your busy week to fill out this Trip Advisor survey. We pride ourselves on customer service and we are disappointed it to as long as it did to quiet down your neighbors. I will share your feedback with the team to be sure they know that their... More 

1 review
1 of 5 stars Reviewed 1 week ago

My hotel room had been smoked in, and partied in. My shoes stuck to the carpet when I walked through because of spilled beverages. One of the pieces of furniture has a huge gash in the side of it, and then I found a partially smoked blunt. This room was definitely not cleaned, and I am not happy that I... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Chanie M
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Chanie M, The team and I truly appreciate you taking the time out of your busy week to fill out this trip advisor survey. We also apologize for the inconvenience you experienced during your recent visit. I will share your feedback with my team so that we can improve our operation with better procedures and processes. We hope these... More 

Pennsylvania
Level Contributor
114 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hot water, A/C, and television worked. Beds were comfortable. Check-in and check-out was smooth. Location is close to the airport. Shuttle was good to have, but had to wait a while at City Place for return trip. Printer was available for boarding passes. Wifi was good, but knocked me off a couple of times. SUGGESTION: Instead of serving unhealthy... More 

Helpful?
1 Thank LouisePennsylvania
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear LouisePennsylvania, The team and I truly appreciate you taking the time to fill out this trip advisor survey and give us feedback on your recent visit to our property. I apologize for the inconvenience you experienced during your visit, but glad to hear your workout at LA fitness was a positive experience We hope to see you back at... More 

New York City, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is very convenient located about a mile from West Palm Beach airport. Check in to the airport was quick. The enployess welcome you with a chocolate chip cookie after your check in is complete. The hotel is maintained very well and at there is a restaurant located in the lobby that has a great breakfast lunch and dinner at... More 

Helpful?
Thank angel h
1 review
5 of 5 stars Reviewed 3 weeks ago

excellent front desk staff!!! I travel for work more than a dozen times a year and always stay @ Hilton brand hotels. This one offered gr8 value and by far the best service. Front desk personnel will do ANYTHING to make you fell welcome. I stayed here 2 weeks ago and liked so much that I cancelled my reservation at... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 507ricardok
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear 507ricardok, The team and I truly appreciate you taking the time out of your busy day to fill out this trip advisor survey. We strive for the highest levels of customer service and it is a pleasure to read that we accomplished this during your visits with us. Again, thank you for your loyalty and we look forward to... More 

Minneapolis, Minnesota
Level Contributor
104 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was in town for work. check-in was very easy...and they had a fresh hot cookie for me the room was clean ...very nice soft bed ...4 pillows good hot shower close to everything at checkout they had a nice breakfast....I had to run....so the front desk tossed me 2 fresh hot cookies... I will stay again

Helpful?
Thank WILLI1993
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Willi1993, I want to thank you for taking the time out of your busy week to fill out this trip advisor survey. It was nice to hear you had an enjoyable stay with us and enjoyed our warm chocolate chip cookies. We hope to see you back at the hotel soon. Kind regards, Don D More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree Hotel West Palm Beach - Airport, centrally located just off of I-95 and Okeechobee Blvd. In West Palm Beach, is less than a mile from Palm Beach International Airport (PBI) and fabulous City Place, one of south Florida's most popular downtown destinations. For our guests' convenience, our full-service West Palm Beach, Florida hotel offers shuttle service to and from the Airport, as well as the many dining and entertainment venues of City Place.The Doubletree West Palm Beach, FL hotel offers understated elegance and tastefully-appointed guest rooms and suites that boast a long list of guest amenities, generous work surfaces, luxurious Sweet Dreams Beds, and complimentary wireless high-speed internet access. Order freshly prepared meals in-room or enjoy casual dining at Gecko's Restaurant, serving breakfast, lunch and dinner daily. Don't miss happy hour at Gecko's Lounge, or stop by for a nightcap after catching a movie or concert. Our airport hotel in West Palm Beach offers amenities like a heated outdoor pool in a lush, private courtyard and a well-equipped Fitness Center. Jogging paths, lakes and parks are all nearby.For the business traveler, our hotel in West Palm Beach, Florida provides a perfect Palm Beach County location surrounded by corporate campuses and Fortune 500 companies as well as easy access to Tri-Rail and all major arteries connecting south Florida metro areas. Stay connected with complimentary HSIA availability throughout the hotel and productive with our Business Center services. For groups, seminars, business or social functions, the Doubletree West Palm Beach Airport Hotel has modern ballroom and boardroom space that is perfect for your small meeting requirements. Valid photo ID and credit card required at check in. ... more   less 

Additional Information about DoubleTree by Hilton Hotel West Palm Beach Airport

Address: 1808 S Australian Ave, West Palm Beach, FL 33409-6487
Location: United States > Florida > West Palm Beach
Price Range: $87 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel West Palm Beach Airport 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Doubletree West Palm Beach
West Palm Beach Doubletree
Hotel Style:
#7 Family Hotel in West Palm Beach
#9 Romantic Hotel in West Palm Beach
#12 Business Hotel in West Palm Beach
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