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Hilton Palm Beach Airport

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1,019 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Palm Beach Airport
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Showing 980: English reviews
Nashville, Tennessee
Reviewed October 29, 2016

Hotel was close by both business purpose location no airport, however the shower wasn't the best and the carpet looked like it should have been replaced. Breakfast items in restaurant was not good. Items were cold.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank jakeam
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review regarding your most recent stay. I am glad your overall stay went well. I will discuss your feedback with our chef and engineering department head. I hope you will visit us again soon...

Monroe, Michigan
Reviewed October 27, 2016

Excellent service great staff the rooms where very nice and comfortable the pool was beautiful along with the great tiki bar outside and the hot tub was very nice. Room service great also I would most definitely stay here again!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank xxveronicax
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for the review and recommendation. I am glad that you were able to enjoy our resort-like amenities and the staff. Thank you for choosing our hotel. Safe travels...

Englewood, Florida
Reviewed October 26, 2016

Only a one night stay. But from past business experience this Hilton and its staff delivers, from the front desk, to housekeeping to the van driver all were professional and courteous. Unfortunately the room I stayed in, although clean, had an odor similar to wet dog. I believe new carpet might be in order.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Richard E
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review. I am glad the staff went above and beyond and your stay was enjoyable. I will speak with engineering to understand the carpet. Come back and see us soon...

Miami, Florida, United States
Reviewed October 21, 2016

Beautiful property, excellent service as always and will come back again! Loved the pool and Tiki bar, great happy hour and seems like it is popular in the area, they even had a DJ. I would recommend teh Sunday Brunch and the Forte car service -they take you to City Place for local shopping and pick you up.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Y_Valkov
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for the great review. I am glad you were able to enjoy the Tiki bar, pool and happy hour. Hope to see you back with us soon...

Verona, United States
Reviewed October 21, 2016

I stayed at the Hilton Palm Beach Airport for a business trip this week. I checked in Monday afternoon and out on Wednesday afternoon. The staff was amazing. I felt welcomed and valued every step of the way. The pool was open until 10pm and the bar staff both indoors and out were very friendly. The front desk was very...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Karen B
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review. I am glad the staff exceeded your expectations and your stay was a great success! Thank you for choosing our hotel and hope to see you back soon...

Jacksonvillle
Reviewed October 18, 2016

I love this hotel. I stay here on a regular basis and it is definitely my favorite hotel in the area. Great pool area, dock and tiki bar. There are usually rabbits and iguanas hanging out behind the hotel. Seafood salad is awesome at the restaurant!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Brooke D
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for you review. I am glad you are able to enjoy all of our amenities and I agree the seafood salad is delicious. Thank you for your loyalty and we are looking forward to your next visit...

bainbridge, United States
Reviewed October 14, 2016

this hilton location was very nice and i would return. my stay was perfect the room was very nice and clean. i would highly recommend. it was a perfect airport location for those early flights. thank you john r gelety

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank John G
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for posting your excellent review. I am glad you enjoyed the hotel and its amenities. Thank you for the recommendation and hope to see you back with us again soon...

Hobe Sound, Florida
Reviewed October 13, 2016

Our stay during hurricane Matthew was great. The staff was superb! While the skeleton staff was fabulous, the food service needs more planning. The backup generator worked well, though I would buy a second one to allow each room to have A/C.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tim C
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review! I am glad we could assist during hurricane matthew and we will address the food service feedback. Thank you again

Indianapolis, United States
Reviewed October 10, 2016

Hilton went above and beyond to accommodate those of us being evacuated during Hurricane Matthew. The experience could have ruined my Honeymoon, but Hilton saved it! Staff was EXCELLENT! The Concierge even sent up a bottle of wine to help us celebrate, even though outside was wet and windy. Hot tub was relaxing, Restaurant was delicious, Bar was romantic. Staff...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Leigh T
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review. Congratulations and I imagine a hurricane during your honeymoon will not easily forgotten. I am glad we were able to help make an undesirable situation into a great one. I will let the staff know they did a wonderful job and I appreciate the feedback. Thank you

Taipei, Taiwan
Reviewed October 10, 2016

Had to get a room last minute due to Hurricane Mathew, place is a dump, room smelled, mold, mildew old carpet, dirt, just not clean, not enough staff, no amenities hotel could not handle the surge, granted the staff tried but no management on duty, just a terible property, Hilton should yank this license, and condemn the buildling, and oh...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Expatriate212
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review. I will discuss your feedback with our department heads to remedy any of these types of situations moving forward. Yes, the hurricane was a very stressful situation, my apologies the service was not satisfactory.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located minutes from the Palm Beach International Airport, Cityplace and the Palm Beach County Convention Center our lakeside setting provides a resort atmosphere with a Tiki bar and starbucks favorites. Complimentary 24 hour airport shuttle service and WiFi available to all our guests. ... more   less 

Additional Information about Hilton Palm Beach Airport

Address: 150 Australian Ave, West Palm Beach, FL 33406-1473
Location: United States > Florida > West Palm Beach
Price Range: $106 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Palm Beach Airport 3.5*
Number of rooms: 245
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Also Known As:
Hilton Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton
Hotel Style:
#3 Romantic Hotel in West Palm Beach
#6 Business Hotel in West Palm Beach
#11 Family Hotel in West Palm Beach
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Palm Beach Airport staff and other travelers.
7 questions
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3 months ago
Port Saint Lucie, Florida
5 months ago
over a year ago
Boston, Massachusetts

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Questions? Get answers from Hilton Palm Beach Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room that looks over the pool/water area!”
 of 5 bubbles caileyc2017, 4 days ago | Read review
“Ask for water view”
 of 5 bubbles V970GYrickh, 1 week ago | Read review
“Mid-range except in Season”
 of 5 bubbles matthewswinters, 2 weeks ago | Read review
“Don't let them give you room 460 until they get rid of smell and update”
 of 5 bubbles stephenp565, 2 weeks ago | Read review
“Harbor is nice”
 of 5 bubbles B9705EUbillm, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question