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Hilton Palm Beach Airport

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932 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Palm Beach Airport
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Showing 896: English reviews
Springfield, United States
Reviewed June 8, 2016

Shuttle service was efficient both arriving and departing. Front desk staff was efficient and friendly. Room service was spot on and arrived in a timely fashion. Room was very clean and I had no negative issues with the other amenities such as the bar or breakfast. Overall a nice hotel.

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Helpful?
Thank Charles K
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review. I am glad you stay was a great success! I will let the staff know they are doing a great job! Hope to see you back with us soon...

Leesburg, Florida
Reviewed June 6, 2016 via mobile

We were flying out small plane from central FL to Bahamas. Weather at our destination had deteriorated to we over nighted at the Hilton. Transportation provided to and from airport. Desk people were friendly. Our room was very nice. The Tiki bar at the pool WD pleasant and the bar in Lobby was very nice and poured a great serving...

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Helpful?
Thank john m
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your feedback. I am glad you were able to relax with us until the start of your vacation. Please, come back and see us again

FL.
Reviewed June 5, 2016

The hotel was in a good location for us the work shop was in the banquet room,the hotel was selling cans of coke and other items outside the door my jaw dropped when I paid $3.00 for a .25 cent bag of chips and $3.00 for a can of coke but it's the convenience , no microwave but very nice...

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Helpful?
Thank Dayo61
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review. I am glad your work shop was a success and you enjoyed the rooms. I will review your comments with our food and beverage team to address your experience. Hope you come back and see us soon...

Moraga
Reviewed June 3, 2016

Ice machine on my floor and several other floors was not working. Tub was clogged and would not drain. The front desk folks were very apologetic for the situation. It's not their fault. Fix he ice machines and drains. I stayed here because you are a hotel 6! I don't stay at those places.

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Helpful?
Thank Patrick R
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review and hope to see you again in the future. Your feedback is much appreciated and will be reviewed with the appropriate department head. Safe travels...

Key West, Florida
Reviewed June 3, 2016

I have to say I was very excited about staying here for a recent softball tournament and was greatly disappointed. The carpets which were green were very dirty and had to wear shoes in my room... decor was dated...ac was loud and light shined in from door crack, not to mention you could here everything that went on in the...

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Helpful?
Thank shelly7712345
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your valuable feedback. Your comments will be addressed and we hope to have an opportunity with you in the future to stay with us. Safe travels...

Key West, Florida
Reviewed May 28, 2016 via mobile

The Hotel's public areas are very nice. The lobby and the pool/restaurant area were beautiful. The front desk was efficient. The carpet in the room was worn and faded in the traffic patterns within the room. The double beds are a little small and queens would be better. We did not have an ice bucket. There were real glass cups...

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Helpful?
Thank SRL4803
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review on your most recent stay with us. I am glad you enjoyed the efficiency of the front desk and you enjoyed your stay. Hope to see you back soon...

Florida
Reviewed May 24, 2016

I want to like this hotel - I really do. It's very convenient for work (travel to Palm Beach at least twice a month). Great tiki bar outside overlooking a lake. Staff always pleasant. BUT.. I just can't get past the dirt and the "wet dog" and moldy smell in most of the rooms. Long story short, checked out early...

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Helpful?
Thank fishernrex
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review and my apologies for your experience. It is our goal to do our best for all of our guests. I hope you will give us another opportunity in the future. Safe travels

West Simsbury, United States
Reviewed May 23, 2016

I was treated very well and will continue to use this hotel on future visits. The front desk check in was quick and efficient, was told of all amenities. Room was clean and appropriately sized. Spent time at the bar outside by the pool after a long day. Very relaxing and was allowed to visit with my business partners without...

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Helpful?
Thank Paul S
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review. I am glad you were able to enjoy our Tiki bar/pool area and had a moment to have some down time. Look forward to your return upon your next visit to WPB.

Bonita Springs, Florida
Reviewed May 21, 2016

I stayed just one night. Hotel decor, staff, and food were all very good, and the room was clean, and bed comfortable. My only complaint is that the A/C was loud, and some aspects of the bathroom and room needed minor upgrades/repair (ie. sink had large crack, drain was rusted, etc). The hotel has three eating areas including a bar....

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Helpful?
Thank BonitaBoater
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for posting your review. I am glad you had a successful stay. Hopefully, your schedule will allow for a longer stay next time. Thank you for choosing the Hilton Palm Beach Airport!

Greensboro, United States
Reviewed May 20, 2016

There are too many issues here to justify a return trip. It is very difficult for me to believe that this is a Hilton, and I have stayed at other Hiltons that were awesome!!! The desk staff could use a courses on customer service or relations; as soon as possible!!! The Chef can use some recipe ideas and possibly expand...

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Helpful?
Thank Denise W
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review of your most recent stay. My apologies we did not exceed your expectations and I hope that you would give us another opportunity in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Located minutes from the Palm Beach International Airport, Cityplace and the Palm Beach County Convention Center our lakeside setting provides a resort atmosphere with a Tiki bar and starbucks favorites. Complimentary 24 hour airport shuttle service and WiFi available to all our guests. ... more   less 

Additional Information about Hilton Palm Beach Airport

Address: 150 Australian Ave, West Palm Beach, FL 33406-1473
Location: United States > Florida > West Palm Beach
Price Range: $114 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Palm Beach Airport 3.5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Hilton Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton
Hotel Style:
#3 Romantic Hotel in West Palm Beach
#6 Business Hotel in West Palm Beach
#11 Family Hotel in West Palm Beach
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Palm Beach Airport staff and other travelers.
7 questions
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6 days ago
Port Saint Lucie, Florida
1 month ago
over a year ago
Boston, Massachusetts

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Questions? Get answers from Hilton Palm Beach Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“good central location”
 of 5 bubbles 604kristinv, 3 days ago | Read review
“If airport noise might be a problem for you, ask for a room overlooking the pool.”
 of 5 bubbles wgriff1, Aug 26, 2016 | Read review
“Dont choose a room here, make the ffort to go into the town. That Hilton is fine.”
 of 5 bubbles johndR8229JB, Aug 24, 2016 | Read review
“Best view is over the pool side.”
 of 5 bubbles 864DavidW864, Jul 27, 2016 | Read review
“Room 500 to 506 and 800 to 806 good views”
 of 5 bubbles AidaB, Jul 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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