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Hilton Palm Beach Airport

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Hilton Palm Beach Airport
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927 Reviews from our TripAdvisor Community

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Showing 891: English reviews
Savannah, United States
1 review
Reviewed 3 days ago NEW

The hotel is very accommodating and the people are as friendly as can be. Starting with Abner and Axa at the front desk and ending with Benjamin at the concierge, everyone is great and very nice. I would strongly recommend this property to anyone looking for a great stay!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank josuer459
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review and wonderful comments about our staff. I am glad they exceeded your expectations and hope to see you back with us soon... More 

Ocala
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

Lack of professional evening staff and lack of training in locating a reservation made this experience very difficult. The initial room we were given had a technical problem with a TV not working and the electrician was not able to repair the problem, with the hotel being sold out we were told we would receive a partial credit for the... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Patricia Ann P
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your feedback regarding you check in process. Please accept my apologies your experience. I will address personally the individuals on duty to make it clear that this experience is unacceptable. I assure you this is not the norm and I hope that we have the opportunity in the future exceed your expectations. More 

Palm Beach, United States
1 review
Reviewed 5 days ago NEW

Nice hotel and nice people...food was great and a real deal. Everyone was helpful and offered to serve me in every way. I enjoyed the hotel and the room was very nice. The health club is super nice and the pool area is very relaxing and nice. The concierge will take you to downtown in a Mercedes for 5 dollars.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank M5899MSrogerd
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your very positive review. I am glad you had a great experience with the staff during your stay. The Mercedes is a fantastic amenity, thank you for mentioning... hope to see you back soon More 

west palm beach, United States
1 review
Reviewed 5 days ago NEW

This Hilton has gone through many management changes over the past 5-6 years and Service had been up and down. Over the past year however the Quality of the entire experience has improved dramatically. The rooms are updated, modern and clean. No worn out carpet or bathroom. The food quality is fantastic. The breakfast is the best Hilton breakfast i... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank thomasmE2490AY
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your most outstanding review and all of the kind comments. I will let the staff know they exceeded your expectations. I appreciate your loyalty and hope to see you back soon... More 

1 review
Reviewed 5 days ago NEW

Convenient location for what we were looking for,which was the nearest accommodations to our friend's home. Convenient to airport, I-95, and beach. Clean, nice rooms. Nice Tiki Bar. Two out of 3 bartenders were great. One left a lot to be desired.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank V8632FOpatriciab
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your feedback regarding your most recent stay. I am glad you had a successful stay and I hope to see you back with us again soon... safe travels More 

Atlanta, Georgia
1 review
Reviewed 1 week ago

This hotel is is in dire need of a remodel. Construction is going on for office buildings all around...while construction is going on, they should just knock down this hotel and just rebuild as the location isn't bad. Nice staff, decent food but carpets are worn out, trash in the hallways. Decor is from the early 90's. It is just... More 

Helpful?
Thank nomad12353
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your feedback. I am glad the location worked well for your travel purposes. Hope to see you back in the future. More 

Atlanta, Georgia
2 reviews
Reviewed 1 week ago

The rooms are old and dilapidated!! Not sure if it's just the upper floors as I've stayed here many times and never remembered them being so bad! Beds terrible, dirty carpets, smells terrible, room 817 you definitely do not want! Food in breakfast good.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Chains1966
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review. I will discuss your issues with the department heads to address your stated items. More 

West Palm Beach, Florida
2 reviews
Reviewed 1 week ago

We are staying at this hotel since 2013 several times during the winter and it's always a pleasure. Good location near the airport. Friendly staff with always a smile! They accomodate you as much as possible. Always a very good journey! Back again in two weeks! Cheers to all! Highly recommended!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Christophe L
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review. I am glad you have enjoyed the hotel so much over the years and really appreciate the loyalty. See you in two weeks! More 

Hurst, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago

The room fans (AC/Bath) were way too loud to gain comfortable sleep; the internet never did work; food was poor quality and cold; Desk Clerk sent me into a private party to have drinks and snacks knowing full well it was not for guests.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank David M
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your feedback regarding your most recent stay. My apologies for the private party miscommunication. I will discuss the internet, beds and food with the department heads in order to address your comments. More 

Lake Worth, Florida
1 review
Reviewed 1 week ago

We love the Hilton. The tiki bar is great. The pool is lovely as well as the grounds. The bed was really comfy. The complimentary shuttle To Palm Beach was very convenient. I would recommend this hotel to anyone traveling for business and pleasure.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank nancycQ9157EP
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for the wonderful review. I am glad you enjoyed all of the amenities we have to offer. Come back and see us soon... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Located minutes from the Palm Beach International Airport, Cityplace and the Palm Beach County Convention Center our lakeside setting provides a resort atmosphere with a Tiki bar and starbucks favorites. Complimentary 24 hour airport shuttle service and WiFi available to all our guests. ... more   less 

Additional Information about Hilton Palm Beach Airport

Address: 150 Australian Avenue, West Palm Beach, FL 33406-1473
Location: United States > Florida > West Palm Beach
Price Range: $115 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Palm Beach Airport 3.5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Hilton Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton
Hotel Style:
#3 Romantic Hotel in West Palm Beach
#6 Business Hotel in West Palm Beach
#11 Family Hotel in West Palm Beach
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Palm Beach Airport staff and other travelers.
6 questions
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See all questions (6)

Questions? Get answers from Hilton Palm Beach Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If airport noise might be a problem for you, ask for a room overlooking the pool.”
 of 5 bubbles wgriff1, Aug 26, 2016 | Read review
“Dont choose a room here, make the ffort to go into the town. That Hilton is fine.”
 of 5 bubbles johndR8229JB, Aug 24, 2016 | Read review
“Best view is over the pool side.”
 of 5 bubbles 864DavidW864, Jul 27, 2016 | Read review
“Room 500 to 506 and 800 to 806 good views”
 of 5 bubbles AidaB, Jul 15, 2016 | Read review
“If your planning an Association/Group function contact Alicia”
 of 5 bubbles gregt24, Jul 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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