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Days Inn West Palm Beach

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Days Inn West Palm Beach
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227 Reviews from our TripAdvisor Community

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Showing 214: English reviews
West Palm Beach, Florida
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

The staff and Andrew, the front desk attendant I interacted with the most were absolutely excellent. I do not have one negative remark about any of the staff. There are things out of the staff's control, such as the location. This is not located in a good or particularly safe neighborhood, so I wouldn't have stayed here with my wife.... More 

Review collected in partnership with Days Inn

Helpful?
Thank ericmX4149AN
West Palm Beach, Florida
1 review
3 of 5 stars Reviewed 1 week ago

The place needs some upgrading. Other than that, staff is pleasant and location is very ideal.

Review collected in partnership with Days Inn

Helpful?
Thank G2978HYjonw
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed at this location many times. Mostly out of convenience, for its availability of truck parking, and its proximity to the interstate. The rooms need to be upgraded, the A/C's are old, and don't do a very good job of providing comfort from the Florida heat. The WIFI is severely lacking, and in many areas, there is non... More 

Helpful?
Thank Bryan W
Drew F, Manager at Days Inn West Palm Beach, responded to this review

Your feedback has been duly noted and is appreciated especially coming from a frequent visitor. I regret that that you have not been having a positive experience and wish to assure that you that all issues that are reported to us are given serious attention. I would be happy to share with you more information about our current refurbishment projects.... More 

Chicago, Illinois
1 review
1 of 5 stars Reviewed 5 weeks ago

This is the worst place I have ever stayed in. I stayed in two other Days Inn on my trip to Florida and they were great. This place was more expensive and charged three times what others did for pet fees. The beds were more like box springs stacked on each other. The air conditioner didn't work. The man at... More 

Helpful?
Thank spp562
Drew F, Manager at Days Inn West Palm Beach, responded to this review

We truly regret to hear of your disappointment with your stay here. All of your comments are taken very seriously as we continuously strive to improve upon our service and facilities. I would appreciate getting some more details from you since we clearly didn't get to deal with your concerns while you were still here. I can be reached directly... More 

West Palm Beach, Florida
1 review
3 of 5 stars Reviewed July 2, 2016

It was ok, the front desk can improve with customer service, instead of talking at the same time with someone in the back room rather than concentrating fully on the customer that's at the counter. A little disappointed, there was a misunderstanding on the days of stay with my husband who is a disabled veteran. I got this room for... More 

Review collected in partnership with Days Inn

Helpful?
Thank redemcion
Drew F, Manager at Days Inn West Palm Beach, responded to this review

Thank you for taking the time to share your comments. We depend on your feedback to improve in the areas that require attention especially when it comes to customer service. I'm sorry to hear about the misunderstanding that you mentioned and I'm certainly willing to look into it further. Please feel free to contact me at daysinnwpbagm@gmail.com so that we... More 

Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed June 19, 2016 via mobile

We booked this hotel as we needed to switch within the same chain to be close to a venue we were going to. We were a little concerned by the reviews we read and to be honest didn't arrive with high hopes. The guy on the check in desk was really helpful and friendly. The room was tired and smelt... More 

Helpful?
Thank Nicklross
Drew F, Manager at Days Inn West Palm Beach, responded to this review

As much as your comments are disappointing for the hotel, I appreciate the fact that you took the time to share your views which can only help us to improve. It is even more regrettable that I never got the chance to rectify the situation while you were still here. I noticed that you found the service to be friendly... More 

West Point, Georgia
1 review
1 of 5 stars Reviewed June 18, 2016

Our room was top floor toward the back of the hotel. All this area were men I guess working in area and staying in the hotel. They did not approach us but hanged out on the entrance way smoking. So, coming up the steps we were stared at, when we went down to get something to snack on, we were... More 

Review collected in partnership with Days Inn

Helpful?
Thank 411judyr
Drew F, Manager at Days Inn West Palm Beach, responded to this review

It is truly disheartening to hear that although there was a more pleasant experience towards the end, your initial encounter fell below expectations. I'm sorry that I missed the opportunity to address your concerns and even to tell you about our ongoing refurbishment program and the fact that we are in the midst of upgrading our rooms. However, all your... More 

Fort Lauderdale, Florida
2 reviews
1 of 5 stars Reviewed May 31, 2016 via mobile

First I want to say that I stay in a lot of hotels for business each month. I usually stay in 3 or 4 star hotels, and it's for a good reason. This hotel was very expensive for what u were getting, plus a large security deposit! (The Marriott hotels nearby were cheaper!) I have never been so disappointed in... More 

Helpful?
Thank Sara B
Andrew H, General Manager at Days Inn West Palm Beach, responded to this review

I was extremely disappointed to see your review of our hotel staff. Guest comments are highly valued and I take these reviews seriously and discuss guest praises and challenges with my staff on a regular basis. I would welcome the opportunity to address the issue during the guest's stay with us as we strive to provide an excellent guest service... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Days Inn West Palm Beach

Address: 2300 45th St, West Palm Beach, FL 33407-2018
Location: United States > Florida > West Palm Beach
Price Range: $62 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn West Palm Beach 2*
Number of rooms: 180
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Also Known As:
Days Inn West Palm Beach - Airport North Hotel West Palm Beach
Days Inn Palm Beach
West Palm Beach Days Inn
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