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BEST WESTERN Palm Beach Lakes

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843 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Palm Beach Lakes
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Showing 714: English reviews
1 review
5 of 5 stars Reviewed June 10, 2015

The place was great. My only issue is the breakfast offering. They offer up some strange crap in place of Butter. They put a BUTTER label over the bin, but there is no butter present. I ask for butter and they point to the margarine... They know what Butter is... they just don't stock it, and are okay with lying... More 

Review collected in partnership with Best Western

Helpful?
Thank Dave E
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Dave E for taking the time to share your experience staying at our hotel. After reading your response, I went to the breakfast area and you are correct. Thank you for bringing it to our attention. I have spoken to our General Manager and it will be corrected. Thank you for the 5 star review. More 

Atlantic City, New Jersey
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 7, 2015

Following our daughter's recommendation, we stayed here for 3 nights. We enjoyed the facilities. The breakfasts were fresh, hot, very tasty. The outdoor pool was clean at all times & never crowded. The staff, every one of them, was personable, friendly, helpful. The facility was clean, has beautiful gardens, all well kept.

Helpful?
Thank Butch M
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Butch M and please thank your daughter for recommending us. We are thrilled that your stay was enjoyable. Glad we met your expectations and thank you for staying with us. More 

Hong Kong
Level Contributor
84 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed June 5, 2015

If you drive a car, this hotel is well located. It is also just in front of an outlet malls, with a starbucks, other restaurants and a Target. Parking is free and accessible / safe. Wifi is complimentary. The only downside is that I wanted to extend my stay and I have asked the lady in the evening at the... More 

Helpful?
Thank HongKongStars
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you HongKongStars for taking the time to share with us your experience while staying with us. Let me apologize to you about how our front desk agent handled your request for extending your stay with us. This is not what should have happened. Sorry for any trouble we caused you. I appreciate you sharing because now this is a... More 

hastings, United States
1 review
5 of 5 stars Reviewed June 5, 2015

The people was very nice and friendly , it was a clean place, this is the second time we stayed and its not far form shopping, parking is easy, it was quite and the grounds was clean ,the swimming pool was clean and the game area us nice too we go to west palm every year to see our friends... More 

Review collected in partnership with Best Western

Helpful?
Thank Mary R
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Mary R for the kind words about our hotel and the area. Good guest service is our main goal and seems like we met your expectations. Really glad to hear this was your second time staying with us. We look forward to having you back soon. More 

North Fort Myers, United States
1 review
1 of 5 stars Reviewed May 29, 2015

Hotel front staff was not friendly at all and even though they say they are PET FRIENDLY, they are not. We had arrived early and was told room would not be ready until 2pm. so we sat by the pool with our dog under and umbrella, well it was getting too hot and so i went in at 140pm and... More 

Review collected in partnership with Best Western

Helpful?
Thank Pamela C
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Dear Pamela C, I think there is a misunderstanding here. We are a pet friendly hotel. What that means is that out of 135 rooms we have a handful of pet friendly rooms. Like you, we have a lot of loving and caring pet owners that travel with their pets. Our check out time is Noon and check in is... More 

1 review
5 of 5 stars Reviewed May 28, 2015

The staff was very nice except for one staff member. Rooms very clean the place is clean & fresh. This where I'm staying next year. I would recommend this hotel to anyone the building was well kept clean and nice

Helpful?
Thank Joy S
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Joy S. We appreciate the kind words. We strive to be one of the cleanest hotels in West Palm Beach. Please contact me if you would like to discuss the staff member that did not meet your expectations. We look forward to having you back with us next year. More 

Charlotte, North Carolina
1 review
4 of 5 stars Reviewed May 27, 2015

These were very good rooms with nearby food, shopping and gas station. The clean rooms, and continental breakfast makes it worth considering. The hotel was conveniently near the convention center (one exit away).

Review collected in partnership with Amoma.com

Helpful?
Thank vincebblack
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you vincebblack! Yes, we now have the Palm Beach Outlets and several new restaurants right across the street. We are excited for our guests that we have so much with in walking distance. Hope to see you again soon! More 

Lake Milton, OH
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 26, 2015

This was a lovely hotel. We had 2 rooms, one upstairs and one down (pet friendly room). The rooms were clean and bright. The upstairs room had recently been updated. The breakfast was excellent with many options including make your own waffles. The hotel was pretty full with a large family reunion, our smaller group and other travelers, so seating... More 

Helpful?
Thank Glenda T
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Glenda T for the outstanding review of our hotel. It makes all the hard work our staff does worthwhile when a guest has kind words about our hotel. The area has so much to offer as you say. I will share your experience with our staff. Thank you again. More 

Brunswick
2 reviews
5 of 5 stars Reviewed May 26, 2015

We enjoyed staying at this hotel. It was well worth the money. The room we stayed in had been refurbish. The lobby looked grand. The complimentary breakfast was great during our stay. The staff was very friendly. The location of the hotel is near shops, restaurants, and attractions. It is easily accessible to the interstate and major attractions.

Review collected in partnership with Best Western

Helpful?
Thank Patricia B
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Patricia B for taking the time to share with us your experience here at our hotel. We are happy you enjoyed and are grateful for your kind words. Hope to see you back soon. More 

Washington, DC
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 24, 2015

I just found the hotel's statement for our stay in January 2014 and felt it was important to give credit when it's due (even if it's a little late!). The room was immaculate, spacious and comfortable. The staff was very pleasant and well informed. We always ask a lot of questions and need specific information and the manager and front... More 

Helpful?
Thank SIDSKID
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

THANK YOU SIDSKID! I will share your experience with our staff. We appreciate the kind words and love the fact that you remembered to share this with us. We care......and we hope it shows. We look forward to having you back with us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
Newly renovated courtyard hotel offers 135 spacious and comfortable guest rooms, each with refrigerator and microwave. 60' Heated pool, landscaped courtyard, covered patio, picnic/grill area, guest laundry and business center. Free parking and wireless internet. Van service to Palm Beach International Airport, Downtown CityPlace, Convention Center and nearby shopping and restaurants (3 miles)is available at $20. Per room/per stay. Port of Palm Beach (Bahama Celebration Cruise)transportation is $25 per room/round trip. Complimentary deluxe continental breakfast is served from 6 to 9.30 A.M. Daily. AAA approved. Across the street from Palm Beach Outlets Shopping Center, next door to Target. Restaurants in walking distance. ... more   less 

Additional Information about BEST WESTERN Palm Beach Lakes

Address: 1800 Palm Beach Lakes Blvd, West Palm Beach, FL 33401-2023
Location: United States > Florida > West Palm Beach
Price Range: $84 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Palm Beach Lakes 2*
Number of rooms: 135
Reservation Options:
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Also Known As:
Best Western Palm Beach Lakes Hotel West Palm Beach
Best Western West Palm Beach
West Palm Beach Best Western
Hotel Style:
#3 Best Value Hotel in West Palm Beach
#8 Business Hotel in West Palm Beach
#10 Romantic Hotel in West Palm Beach
#10 Family Hotel in West Palm Beach
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