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Residence Inn West Palm Beach Downtown/CityPlace Area

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Traveler (98)
Room & Suite (35)
Dining (9)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Discover the home-like setting of Residence Inn by Marriott West Palm Beach Downtown/CityPlace Area, a hotel in the heart of West Palm Beach offering spacious suites with full kitchens. Our relaxing and convenient apartment-style accommodations are ideally located near Palm Beach County Convention Center and The Ballpark of the Palm Beaches.
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Property amenities
Pool
Breakfast included
Fitness Center with Gym / Workout Room
Breakfast Available
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Value
Centrally Located
HOTEL CLASS
Hotel links
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Offers & Announcements:Unlock Member Rates!
Hotel deals

Location

Full view
99Great for walkers
Grade: 99 out of 100
57Restaurantswithin 0.3 miles
15Attractionswithin 0.3 miles
247Reviews
165Photos
11Q+A
37Room tips
Traveler rating
  • 161
  • 67
  • 10
  • 0
  • 9
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Popular mentions
Hotel is fairly new. Our room was near the large a/c, heating units outside so noise was an issue. Otherwise, fairly quiet area. We were able to walk over to the water for an event. Breakfast was okay, typical RI food. It was crowded at times. Room was clean and housekeeping
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Response from Patricia M, Guest Relations Manager at Residence Inn West Palm Beach Downtown/CityPlace Area
Responded 1 week ago
Thank you for taking the time to share this constructive and valuable feedback with us. We are delighted to hear that you found our location convenient, and we appreciate your input on our breakfast offerings. Should your travels bring you back to the area, we hope to have the opportunity not only to meet but to exceed your expectations.
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What a great place, great location, walk to everything you need, not far from the beach and great big rooms like little apartments ... it's not the Ritz, but it's a great value, great place, and the people are wonderful. If you need a great place for business or family time,
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Response from Patricia M, Guest Relations Manager at Residence Inn West Palm Beach Downtown/CityPlace Area
Responded 2 weeks ago
This is wonderful to hear, Frank! Thank you very much for the kind review. We're happy to know that you enjoyed your room and our great location, and we greatly appreciate you sharing your experience here. We look forward to your next visit!
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We stayed three nights recently in this hotel. Excellent service and excellent staff. We were offered an upgrade to our room. The free breakfast is excellent and always well stocked. An enjoyable place to stay. We would stay here again.
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Response from Patricia M, Guest Relations Manager at Residence Inn West Palm Beach Downtown/CityPlace Area
Responded 3 weeks ago
Thank you for taking the time to share this review with us! We're delighted to hear you enjoyed your stay, and we can't wait to welcome you back the next time your travels bring you to our area.
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We decided to do an overnight getaway and selected this property to have a little rest and relaxation and our entire weekend was ruined because of the valet service at this location. We were out to dinner with a group of friends when I received a phone call at 9:00 PM from the
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Response from Patricia M, Guest Relations Manager at Residence Inn West Palm Beach Downtown/CityPlace Area
Responded 3 weeks ago
Hello, and thank you for taking the time to share this review. We're disappointed to learn of your experience with our valet service and have been informed by our team that the next steps have been taken to handle this matter. We pride ourselves in providing prompt and professional service to all of our guests, and we do apologize if we missed the mark during your stay.
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A girls night out was planned but I wasn’t sure were to stay. I wanted to stay close to the improv but everything I was looking at was pretty Ching Ching but I didn’t want to stay in a dinky motel across the river (there median rate was $70.)so I decided to bite the bullet and
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Response from Patricia M, Guest Relations Manager at Residence Inn West Palm Beach Downtown/CityPlace Area
Responded Jan 15, 2019
Thank you for your review! We're thrilled that you loved spending your girl's night with us. From our location to our service, we're thrilled you loved it all! We hope to welcome you back very soon.
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Photo provided by managementResidence Inn West Palm Beach Downtown/CityPlace Area
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Photo provided by managementResidence Inn West Palm Beach Downtown/CityPlace Area
Suite
Photo provided by managementResidence Inn West Palm Beach Downtown/CityPlace Area
Suite
Photo provided by managementResidence Inn West Palm Beach Downtown/CityPlace Area
Suite
Photo provided by managementResidence Inn West Palm Beach Downtown/CityPlace Area
Suite
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The hotel has buffet breakfast and they have eggs, fruit and meat and juices and cheese.
1 vote
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Yes I remember my friend had a car. The valet parking was steep at that location. I believe the city parking near the train station at the end of the block would provide a better parking location with prices being more reasonable. Sorry could not be of more help
1 vote
Yes it is pet friendly.
0 votes
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Thank you for your question. Our pool area has a large sitting and depending on the time of the week or if it is a major holiday it can determine the level of occupancy. We suggest early morning or later in the evening to enjoy the pool area. We look forward to hosting you.
0 votes
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123
"We stayed on the top floor, and it was quiet."
"Ask for a high floor with ocean view"
"Southeast side is key as it is opposite of the railroad tracks."
"2nd Bedroom Suites don't get an ocean view. Dogs floors in the past have been the first 3 though they clean well after."
"The Front Desk staff needs training in being professional with the guests..."
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PRICE RANGE
$192 - $666 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Residence Inn West Palm Beach Downtown
LOCATION
United StatesFloridaWest Palm Beach
NUMBER OF ROOMS
152
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