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Extended Stay America - West Palm Beach - Northpoint Corporate Park

Traveler (4)
Room & Suite (17)
Dining (3)

About

#26 of 36 hotels in West Palm Beach
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Golf course
Pets Allowed ( Dog / Pet Friendly )
BBQ facilities
Non-smoking hotel
Laundry service
Parking
Free internet
Wifi
Internet
Vending machine
Self-serve laundry
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Room features
Non-smoking rooms
Air conditioning
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Hotel links
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Location

Full view
Contact
700 Northpoint Pkwy, West Palm Beach, FL 33407-1938
Getting there
West Palm Beach Intl Airport5 mi
Ft. Lauderdale Intl Airport48 mi
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82Reviews
1Q+A
15Room tips
Traveler rating
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Popular mentions
While booking the hotel they confirmed me in the front desk that I can leave at 7 PM on the checkout date. And the lady in the front desk took a note as well and put it in the system. However later while checking out they charged me for one more day and they removed the note from the system. Totally lying that there was no conversation like that with them. I told to check the video recording for proof. The Assistant Manager refused to do so and charged me for 1 more day about $118!
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Response from 00esa, Manager at Extended Stay America - West Palm Beach - Northpoint Corporate Park
Responded May 15, 2019
Dear Prabal N, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
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Hotel's Favorite
I needed a one night last minute reservation and decided to stay at the Extended Stay West Palm. It is located within a nice and quiet office park The hotel was clean and quiet...it definitely exceeded my expectations, and I would definitely stay there again. There is a free breakfast (pre-packaged grab and go) muffins and snacks...there is no hot food..which was fine, for the price of the room..
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Response from 00esa, Manager at Extended Stay America - West Palm Beach - Northpoint Corporate Park
Responded Feb 22, 2019
John, Thank you for choosing Extended Stay America and for sharing your experience. It’s good to know you liked our location and that you also enjoyed your well-appointed accommodations. We appreciate your feedback and look forward to your next stay. Sincerely, Hotel Management
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The in-room phone didn't work. The toilet seat almost fell off due to it being loose. The pullout couch was broke. TV remove was broke.The room smelled musty. People were dealing drugs in the hallway.
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Response from 00esa, Manager at Extended Stay America - West Palm Beach - Northpoint Corporate Park
Responded Apr 30, 2019
Dear Robert D, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
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Room was very good. Had all the amenities and everything was clean and in good shape. The Asst Mgr. Sarah was so nice. All of the people Alex, Anthony, and Whistlet were very nice, helpful and courteous/. I salute all of them
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Response from 00esa, Manager at Extended Stay America - West Palm Beach - Northpoint Corporate Park
Responded Apr 26, 2019
Thank you for sharing your kind comments at Extended Stay America. We are delighted to know you enjoyed your spectacular accommodations and took great advantage of our amenities. It’s even great to read you appreciated the great service delivered by our associates. We will be sure to share your feedback with them. Thank you once more for choosing us. Please come back and see us again soon. Sincerely, Hotel Management
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We came to West Palm for the boat show and booked a room here to stay in. Once entering the room it had a musky mint smell like the non-smoking room was covering up a smell. The floors are filthy and you even feel dirty after showering. Not to mention when I got out of the shower I killed TWO roaches in the bathroom! Ew. Wont be staying at a hotel under this name EVER again!
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Response from 00esa, Manager at Extended Stay America - West Palm Beach - Northpoint Corporate Park
Responded Mar 31, 2019
Taylor, We are truly sorry for the cleanliness issue you experienced in your room and regret the inconvenience it caused. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. Also, know, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We are very sorry and hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
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Previous
PRICE RANGE
$80 - $151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay deluxe hotel west palm beach, extended stay west palm beach, west palm beach extended stay
FORMERLY KNOWN AS
Extended Stay Deluxe
LOCATION
United StatesFloridaWest Palm Beach
NUMBER OF ROOMS
73
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