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Holiday Inn Express & Suites West Palm Beach Metrocentre

2485 Metrocentre Blvd, West Palm Beach, FL 33407-3151
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14% less than usual
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Check Out— / — / —
Guests1 room, 2 adults, 0 children
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HIExpress.com
$149
$116
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Booking.com$135
Trip.com$130
Travelocity$149
Orbitz.com$149
Expedia.com$149
Hotwire.com$149
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (19)
Room & Suite (20)
Pool & Beach (6)

About

Location
Cleanliness
Service
Value
Staying at a hotel should include all the comforts of home -- which is why we've gone the extra mile at the Holiday Inn to make your visit as relaxing as possible. From our cozy suites to our gracious service to the cinnamon rolls waiting for you at our buffet breakfast, you'll find no shortage of ways to enjoy your stay. Whether you're traveling on business or vacationing in the city, we invite you to join us as our guest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Parking
Free internet
Wifi
Internet
Outdoor pool
Breakfast available
Breakfast buffet
Fax / photocopying
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Hotel links
Visit hotel website
Special Offer:Members save at least 25%
Hotel deals

Location

Full view
171Reviews2Q+A30Room tips
Traveler rating
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Popular mentions
Stormie was a wonderful help, being a out of state customer down for a quick rescue from a hurricane, she helped out and accommodate my stay, hotel is under renovation, nothing to extreme to complain about. Im glad i was persistent on staying there during the storm. FYI , i do not recommend staying at any hotel during any Cat 5 hurricane.
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I can't believe the conditions of the rooms while they are remodeling. Finish the room before you offer to a guest. My room had no bar to hang my cloths, response from the desk "use the shower curtain". Great, where do I put my suits when I shower. Nothing was mounted, the toilet paper holder, the hair dryer-just laying on the counter. Paint stains on the carpet. Thank goodness I was only there one night
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+1
My wife and I arrived on June 29 for a two night stay using my priority club points. I booked this hotel on the IHG site a month out. Upon our arrival we were informed that the hotel was under renovation. Why would they not post it on the booking site? We were given a room on the third floor. Entering our room we noticed that the room had paint spills on the carpet, no closet rod to hang close, no toilet paper holder as the toilet paper was on the floor, no towel racks and only two towels in the bathroom on the counter. The baseboard was all removed. The room had a bad oder. The front desk said they had no other rooms. After 12 hours of traveling we called it a day. The next morning we were woken up by the man vacuuming the hallway and hitting our door several times. There was no AC in the hallways and only one working ice machine in the entire hotel. When we went down for breakfast, we found they the breakfast area and workout room were both together in a small room. Half of the breakfast items were empty and there was a man on the treadmill while we were trying to eat. Tried to get changed to another room but the front desk clerk was to busy studying her tablet and books for nursing. My wife was on the elevator when they had a short power outage. (Construction crews were working). We checked out early and found a very nice Holiday Inn Express in Juno Beach which would not take my points and I had to pay. I called the Manager at the first hotel, Kathy and she was rude and would not refund my points back unless IHG called her. She offered no apology for our inconvenience at her hotel. I would never recommend this hotel to anyone for a stay. There are other choices in the area. I have yet to hear back from anyone regarding our terrible stay and experience. I have posted on Facebook, Yelp, IHG Survey and now this.
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Check in was unacceptable! As a Platinum Member (10 year loyal IHG customer) I was insulted to be told that my reservation was about to be cancelled since I arrived at 2AM. The hotel was pre-informed. My room was very worn, dirty, smelly and even has iron burns on carpeting!
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We stayed here while attending the Barrett Jackson Auto Auction. The hotel is close to I-95, yet it is very quiet and in a beautiful location. The rooms and hotel are very clean. The staff is friendly and attentive. Good breakfast bar, pretty much the same as all HIE. Great stay!!
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PRICE RANGE
$96 - $324 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites metrocentre, west palm beach holiday inn, holiday inn express metrocentre
LOCATION
United StatesFloridaWest Palm Beach
NUMBER OF ROOMS
70
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