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La Quinta Inn West Palm Beach - City Place

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La Quinta Inn West Palm Beach - City Place
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393 Reviews from our TripAdvisor Community

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Showing 377: English reviews
wpb, United States
2 of 5 stars Reviewed 2 days ago NEW

Staff great and helpful but have no control over the poor maintenance of the ac in rooms. Room's 327 and 425 ac suck. I have stayed at this property in the past and staff was always great/ However the quality of the rooms have deteriorated. There was new carpet in the rooms and they were clean. They have a Deputy... More 

Review collected in partnership with La Quinta

Helpful?
Thank James A
General M, General Manager at La Quinta Inn West Palm Beach - City Place, responded to this review

Hi James! Thank you for taking the time to share your feedback. I am so proud of my front end team as well as the assurance our nightly partnership with the PBSO has earned from you! I am pleased to share that my attention in fact is currently directed towards the replacement of many of my in room PTAC's (A/C's)...over... More 

Bradenton, Florida, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Room was extremely clean and all employees were friendly. We left our dog in the room to attend a birthday party and although the door locked outside our dog opened the latch inside and got out. The cleaning crew spotted him and called the front desk who called us right away. We rushed back fearing he might get run over... More 

Helpful?
Thank GoodSamHost
Fort Myers, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I traveled solo and spent 3 nights in this La Quinta. When I checked in, staff was friendly. When I initially booked the room I was told there wouldn't be a refrigerator in my room (double bed, cheapest room) but there was! So that was a fun surprise. I was happy with the overall cleanliness of the room. The first... More 

Helpful?
Thank whatsarahsays
Cape Coral FL
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

the clerks at the desk are always friendly and attentive - They always allow early check-in. Check in is quick and easy. The check in clerk always offers breakfast info without having to asking them. The rooms are always clean and fresh - and my dog is allowed - and he loves it there!

Review collected in partnership with La Quinta

Helpful?
Thank Justsal7
Belle Glade, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This hotel experience was a nightmare 💀. I was really tired and wanted a place to rest for the night and there was La Quinta. This place needs to be closed. The carpet was dirty, bathroom was not clean, towels, sheets, pillows had bad smell 🙊🙈. The entire room smelled like smoke 🚬. There was an ugly looking couch. The... More 

Helpful?
Thank scorp82
General M, General Manager at La Quinta Inn West Palm Beach - City Place, responded to this review

Good evening, I apologizing sincerely that we had left you with such a poor impression of our location. By no means are the product quality issues customary to our brand nor are they acceptable. Thank you for sharing these issues with us as I assure you my direction will be applied towards these areas with my heart of the house... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

it does need some up grades, the staff is excellent an very help fill, breakfast is good but i like ham an egg or omelets, it would be nice if they had a fitness room to get the heart started, the pool is great to very very clean dollar for dollar it is better than other motels in area an... More 

Review collected in partnership with La Quinta

Helpful?
Thank 711charlesz
Cape Coral, Florida
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I like staying at this hotel because it's close to the amphitheatre and all the concerts I attend. I'm just looking for a place to crash and this place fits the bill. No problem with the room or staff. Bed was beyond comfortable.

Helpful?
Thank sean6942
Melbourne, Florida
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Nice clean room with friendly, accommodating staff who went out of their way to make sure we had a great stay. Nice pool area. Plenty of space in the room. Had a problem with the A/C but the staff took care of it right away.

Review collected in partnership with La Quinta

Helpful?
Thank Bojack7
Cape Coral, Florida
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for a concert. We like to stay at laquinta for concerts because they are usually ok at a reasonable price. This one was no good. Our room smelled like smoke. Our room wasn't ready at 5 when we got there. It was not a fun stay. Couldn't wait to leave

Helpful?
Thank Julie S
General M, General Manager at La Quinta Inn West Palm Beach - City Place, responded to this review

Hi Julie I am really disappointed to learn that your recent stay was not an enjoyable one, I pass my sincerest apologies for letting you down. Being in such close relation to the Amphitheater, we welcome a full house when all the big names come to town. With that, we work hard in efforts of having your room ready upon... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

First day we were there we had to move 3 times. Ac was broke and u couldn't hear the TV. The room smelled. Maintenance never fixed anything. We booked our trip for the whole week and were not happy. We have until Sunday, but were leaving today...Friday the 29th..

Helpful?
Thank Jay h
General M, General Manager at La Quinta Inn West Palm Beach - City Place, responded to this review

Thank you for submitting your feedback, I am alarmed to learn of such a poor experience. I hold ourselves completely accountable for this and pass my sincerest apologies. I am in the process of reviewing your stay history to inspect each room you had seen during your time at my location. The required work will be promptly assigned thereafter and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about La Quinta Inn West Palm Beach - City Place

Address: 5981 Okeechobee Blvd, West Palm Beach, FL 33417-4323
Location: United States > Florida > West Palm Beach
Price Range: $69 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn West Palm Beach - City Place 2.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
La Quinta Inn West Palm Beach Hotel West Palm Beach
La Quinta West Palm Beach
West Palm Beach La Quinta
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