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Courtyard West Palm Beach Airport

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205 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard West Palm Beach Airport
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Showing 203: English reviews
Reviewed March 31, 2015

My overnight stay was wonderful! If you are looking for a hotel near the airport with full amenities an a great staff you need to stay here. Thank you Rebecca for your attention to details and hospitality.

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Helpful?
Thank John C
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

Thank you so much for staying with us and the kind comments!

St. Marys, Georgia
Reviewed March 25, 2015

The hotel was extremely clean and the staff went above and beyond. Hany immediately acknowledged my Hilton Honors status and gave us an available upgrade. The cookies are pretty great too!! It's a home away from home for sure!

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Helpful?
Thank Jeffrey197739
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

Thank you so much for your kind comments and we look forward to seeing you again soon!

NJ, United States
Reviewed March 17, 2015 via mobile

Let me start by saying this hotel is not fancy. There is no room service or table service dining. If you do not know the differences in hotel amenities based on brand, look them up. There is little merit in knocking a hotel for not being something it does not designed to be. As for my stay, I spent two...

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Helpful?
Thank James L
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

First let me say you have literally nailed it on the head! I appreciate you understanding the differences between brands... it is hard as a hotel to offer things not permitted by our brand. Thank you for posting a refreshing post and as a team we truly appreciate your comments!

Jacksonville, FL
Reviewed March 9, 2015 via mobile

Great one night stay. Staff friendly and helpful. Rooms clean and comfortable. Free wifi. Personal letter from General Manager complete with chocolate covered pretzel. Would stay here again. Good value. Breakfast good. Convenient to airport.

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Helpful?
Thank SMCTravel
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

Thank you so much for your kind comments about our hotel. We look forward to having you stay with us again soon!

Reviewed March 7, 2015 via mobile

I stay at Marriott properties almost exclusively. I won't be staying at this one again. The best thing going for it is the close proximity to PBI, beyond that, meh. I arrived late, and was "greeted" by a fella who was unwelcoming. I took a dirty elevator up to my floor, and stepped into a smokey, dirty and drab room....

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Helpful?
2Thank Jeepyg
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

Thank you very much for staying with us and I am glad we provided you a good location to PBI. I do apologize that we didn't get a chance to wow you as our guest and I have shared your comments with my housekeeping department and my front desk. We take pride in our hotel and we definitely didn't hit...

Reviewed March 3, 2015

We arrived late at night and the hotel shuttle came and picked us up. The room was nice and the beds were comfortable. The next morning the shuttle driver took us to the car rental agency. Would stay here again.

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Helpful?
1Thank Bermuda78
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

Thank you so much for staying with us and your kind comments!

York,SC
Reviewed March 1, 2015

This hotel is close to the airport, and van service is good. Rooms are adequate and amenities are few. Bar & Café in lobby not open often, but light snacks and drinks offered by front desk. Near the 95 freeway and Tri-Rail.

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Helpful?
1Thank Bill G
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

Dear Bill: Thank you for staying with us and your kind comments about the hotel. Our Bistro is open for breakfast and dinner with a full bar 7 days a week. I apologize that it was not open at the time you were in need. We look forward to seeing you again in West Palm Beach soon.

Morris Plains, New Jersey, USA
Reviewed February 21, 2015

It was an extremely disappointing stay at this Courtyard, especially for 15,000 points which is a lot for the poor quality of this particular Courtyard. Arrived at PBI Airport and called hotel to send the shuttle for pick up. Very short wait and pleasant driver. At check-in, no upgrades or any kind of special recognition are available for silver members,...

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Helpful?
2Thank LissaBL01
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

Thank you for your review of the Courtyard West Palm Beach Airport. We understand your frustration with the location of the guest rooms to the nearby highway. We also apologize for the tub drain and the Bistro food. We have taken your comments to our management staff to correct the issues moving forward. Thank you again for your comments.

Trabuco Cyn, California
Reviewed February 12, 2015

Had an early morning flight after a few days up in Port Saint Lucie and want to stay closer to PBI the evening before. This Courtyard could not be any closer to the airport with free ground transportation. They even picked us up at the rental car company instead of the airport after we returned our car. Service as always...

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1Thank AlpacaPeruviangoods
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

Thank you so much for your kind comments about the Courtyard West Palm Beach Airport! We were glad you found our hotel so convenient for your travels.

Bridgewater, New Jersey
Reviewed February 11, 2015

The weather was bad all day in W. Palm Beach and we arrived at 9 pm. At check in we were told they had a power outage that afternoon and the elevators were not working. Our room was on the third floor and I have 2 bad knees. I told the girl I could not go up 3 floors of...

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Helpful?
Thank Laraine D
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

Thank you so much for staying with us at the Courtyard West Palm Beach Airport. I apologize for the issues with the weather and the power outages. It was beyond our control and I hate that it affected your experience. I appreciate you nice comments about our hotel and I have shared your service comments with my staff and we...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
One of the best among West Palm Beach hotels, the Courtyard by Marriott West Palm Beach Airport hotel is ideal for business or leisure! When you are looking for a hotel near Downtown West Palm Beach, the Courtyard West Palm Beach is conveniently located off of I-95 and near CityPlace and Clematis Street. This hotel in West Palm Beach is just 5 miles from Palm Beach and the famous Worth Ave. Our hotel near West Palm Beach Airport (PBI) offers free transportation to and from the Airport and CityPlace. Begin your day in The Bistro - Eat. Drink. Connect.(R) offering meal items and Starbucks(R) coffees and evening dinner service with cocktails. Unwind in our luxurious outdoor pool and whirlpool or keep fit in our fitness center. Our guest rooms have conveniences such as mini-refrigerators, in-room coffee, 32" flat screen TV & Free Wi-Fi. Looking to host a meeting in a West Palm Beach hotel? Our meetings rooms can seat up to 60 people. The Courtyard West Palm Beach Airport hotel awaits you! ... more   less 

Additional Information about Courtyard West Palm Beach Airport

Address: 1800 Centrepark Dr E, West Palm Beach, FL 33401-7417
Location: United States > Florida > West Palm Beach
Price Range: $130 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard West Palm Beach Airport 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Courtyard By Marriott West Palm Beach Airport Hotel West Palm Beach
Courtyard West Palm Beach
West Palm Beach Marriott
West Palm Beach Courtyard
Hotel Style:
#13 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard West Palm Beach Airport staff and other travelers.
3 questions
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Holland Patent, New York, United States
10 months ago
East Rutherford, New Jersey
over a year ago

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Questions? Get answers from Courtyard West Palm Beach Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best tip is to stay away form here”
  • Bathroom
  • View towards entrance
  • Okay- here is your nightly friend I-95 about 100 yards away
  • King bed with sofa
marenostrum, 3 weeks ago | Read review
“You'd think a room on the freeway side would be noisy but it's not at all. I doubt there are any bad rooms at all.”
SandKfromVa, Mar 6, 2017 | Read review
“Communication seems like an issue, make sure they provide you with what you are supposed to get.”
mikef295, Dec 2, 2016 | Read review
“Ask for a 1st floor room if you want to be close to the fitness room and/or pool. Ask for a 2nd floor room if you prefer more quiet.”
TCubillas, Jun 5, 2016 | Read review
“Check the noise level of the traffic in your room”
Opedge, Mar 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question