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Homewood Suites West Palm Beach

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Homewood Suites West Palm Beach
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540 Reviews from our TripAdvisor Community

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Showing 524: English reviews
Tampa, Florida, United States
1 review
Reviewed 6 days ago NEW

First checked in seemed ok friendly front desk gentleman then my sister was staying suite next to mine her ac was broken my room had a smell that was horrible there was mold on bathroom the outlets in bathroom didnt work breakfast and staff was horrible the manager Richard tried his best to fix issues but overall never will stay... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Deisy O
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Ms. Deisy, I AM SO SORRY! And a little embarrassed. I certainly know how important cleanliness and a friendly and efficient staff are to a good hotel stay. Air conditioning that does not work and bad odors are simply not acceptable and not something we condone, but we don’t generally get that feedback either. I hate that we did not... More 

United States
Level Contributor
8 reviews
8 hotel reviews
Reviewed 2 weeks ago

First time the bill was right, room was as expected, no issues. Check in employee was very polite and actually listened to what I was saying and paid attention to the tax exempt form I handed him and gave me my bill paid in full with taxes removed THE FIRST time, which usually does not happen.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Linda M
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Linda, Thank you for the comments about your previous stay. I need to apologize about the lack of attention prior to this stay in handling your tax exempt forms correctly. I am sure that, moving forward, we will apply the tax exemption correctly. Please contact me if you would like to discuss this further. Thank you for staying with... More 

Quito, Ecuador
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

We visited this hotel on summer vacation, the first inconvenient we had is that they were going into renovations and nobody told us that during our reservation period. The lobby was messy and dusty. The breakfast was not really good. We could not enjoy the pool area because they were on renovations too and the swimming pool was not so... More 

Helpful?
Thank Ana S
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Ana, Thank you for the review of your stay this past summer. We appreciate your comments and thank you for them. The renovation has been over since August and it came out beautiful. We hope that you will stay with us again as I am sure you will enjoy your stay. Ragards, Joe Dunann More 

West Palm Beach, Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 24, 2016

I have stayed in this hotel many times , I always come back never been disappointed. The front desk staff are very helpful .very convenient location close to everything shopping high way airport you can't beat that . They also recommended a very nice Italian restaurant just around the corner from the hotel .

Review collected in partnership with this hotel

Helpful?
Thank joe L
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Joe, Thank you for staying with us at the Homewood Suites, West Palm Beach. I am so glad to hear how much you enjoy staying with us time after time. That is the best compliment that you could give us, coming back! We can't wait to welcome you home again! Best regards, Joe Dunann More 

1 review
Reviewed October 20, 2016

This room was nicely appointed, and supplied. Everything was quite comfortable, as well as being at a nice price for a room this nice. hjgfirqeigf'qewigfojqogjvf;arjvgldmfjsckvmqajkoregjpoqrjeogfjpo4juqogfjqopjgpovfjoregjvpopjq4o3gjvpojepogvjo4q3jpogjoqgokireovgkjojrdf;eswgj;rqkjo;evgko;lrqjgoqjogjoqjo3tgio43qjuiotgfo4ju3oqgfjiovjogvjo;r4gqojorejgoj4q3ogjo3j4ogo34q

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank royo848
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Royo848, Thank you for staying with us at the Homewood Suites, West Palm Beach. I am glad you enjoyed the hotel and had a comfortable stay. We hope you will stay with us again in the near future. Best regards, Joe Dunann More 

Apopka, United States
2 reviews
Reviewed October 14, 2016

Newly remodeled, staff helpful, good location. We enjoyed the evening reception and hot breakfast. Lots of value particularly for families. Good location, easy to locate. We would definitely stay at this property again.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank David H
GM4HOMEWOOD, Manager at Homewood Suites West Palm Beach, responded to this review

Dear DavidH, Thank you for reviewing the Homewood Suites by Hilton in West Palm Beach. I am very pleased to hear that you enjoyed your stay with us. It is always great to hear when the staff goes above and beyond for our guests. The renovations have given the hotel a brand new look and we are very pleased that... More 

Orlando, United States
2 reviews
Reviewed October 12, 2016

New renovated property. Staff very friendly. Rooms clean. Very helpful staff. Pool area newly renovated. With 2 gas grills available. Breakfast included. Will return to this property. Was greeted with water and a snack.

Review collected in partnership with this hotel

Helpful?
Thank Ingrid A
GM4HOMEWOOD, Manager at Homewood Suites West Palm Beach, responded to this review

Dear Ingrid A, Thank you for your recent review of the Homewood Suites, West Palm Beach. We appreciate you taking the time to provide us with such a great review about your stay. Our staff's goal is to focus on the guest and provide them with great guest service. The hotel looks great after renovations. Thank you for the kind... More 

West Palm Beach, Florida
1 review
Reviewed October 10, 2016

Amazing people great location , close to everything , I'm really please and grateful with all the staff members the assist me in the daily basic , great profesional enviorment thanks Ranajoy Sen (assistance manager) front desk staff and house keeping member Tania , Angela and the others as well kitchen staff the prepare great meals and always smile that... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank juantI6460UN
GM4HOMEWOOD, Manager at Homewood Suites West Palm Beach, responded to this review

Dear juantI646UN, Thank you for staying with us at the Homewood Suites, West Palm Beach. I am glad you had such a great stay with us! Thank you for your kind words about the staff and I will be sure to share them. We hope that you will continue to stay with us every time you visit our beautiful city.... More 

Singer Island, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 9, 2016

We booked an overnight stay due to mandatory evacuation from Hurricane Matthew. The property was in excellent condition and the staff was both responsive and friendly. Highly recommended. I was so impressed I booked another Homewood Suites hotel for a stay at the end of the month.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank KenBurch
GM4HOMEWOOD, Manager at Homewood Suites West Palm Beach, responded to this review

Dear KenBurch, Thank you for staying with us at the Homewood Suites, West Palm Beach. I am glad you had such a great stay with us! Thank you for your kind words about the staff and I will be sure to share them. We hope that you will continue to stay with us every time you visit our beautiful city.... More 

Queensbury, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 7, 2016

i understand that it is a dog friendly hotel but to bring them to the dining area is unaceptable. there is a sign posted that only medical dogs can be there but all 8 of these dogs are medical. yes there are people with there pets here due to the hurricane, leave them in the room when you come down... More 

Helpful?
1 Thank trentafun23
RSEN77, Manager at Homewood Suites West Palm Beach, responded to this review

Dear Trentafun23, Thank you for your comments about your recent stay. I do apologize if your stay was not up to your expectations. If you would like to discuss your stay, please feel free to contact me. Kind Regards, Ranajoy Sen More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Homewood Suites West Palm Beach is an all-suite property offering suite accommodations for business, pleasure and extended stay travelers. We’re located within two premier corporate parks providing easy access to I-95 and just moments away from winning beaches. Our suites will make you feel right at home with hotel amenities including fully-equipped kitchen, two 42 Inch televisions, and complimentary high-speed Internet. Additional amenities include swimming pool, fitness center, business center, meeting room, billiards room. ... more   less 

Additional Information about Homewood Suites West Palm Beach

Address: 2455 Metrocentre Boulevard, West Palm Beach, FL 33407
Location: United States > Florida > West Palm Beach
Price Range: $121 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites West Palm Beach 3*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Orbitz, Cancelon, Hotels.com, Priceline, Travelocity and Odigeo so you can book your Homewood Suites West Palm Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites West Palm Beach Hotel West Palm Beach
Hotel Style:
#6 Romantic Hotel in West Palm Beach
#9 Business Hotel in West Palm Beach
#9 Family Hotel in West Palm Beach
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Questions & Answers

Here's what travelers have asked, with answers from Homewood Suites West Palm Beach staff and other travelers.
4 questions
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North Huntingdon, Pennsylvania
Polk City, Iowa
9 months ago
over a year ago

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Questions? Get answers from Homewood Suites West Palm Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Single bed ”
 of 5 bubbles youssefl258, Oct 24, 2016 | Read review
“Bring your toothbrush and enjoy!!”
 of 5 bubbles 948peggyl, Sep 15, 2016 | Read review
“Double check the a/c before settling in.”
 of 5 bubbles JohnA98, Jun 20, 2016 | Read review
“Avoid using the advance Hilton 'e-check-in' feature...unless you want a longer check in process than necessary”
 of 5 bubbles davem825, Mar 26, 2016 | Read review
“Just ask the staff. They'll do whatever they could to accommodate you.”
 of 5 bubbles 603wd, Nov 26, 2015 | Read review
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