RED ROOF PLUS+ WEST PALM BEACH $150 ($̶2̶1̶6̶) - Updated 2019 Prices & Hotel Reviews - FL

While staying at the Red Roof Plus+ I had checked out of my room and, in my haste, left a very valuable and irreplaceable item in the room. I discovered my oversight later in the day and called the front desk in a panic. Fortunately Linda was the person who cleaned my room and…

Date of stay: March 2019

Response from Redroof227, General Manager at Red Roof PLUS+ West Palm Beach

Responded 5 days ago

I appreciate your comments regarding your stay at the Red Roof-Plus West Palm Beach. We always enjoy hearing about the positive experiences our guests have at our hotels. I was happy to hear you felt the room was clean, that my staff was pleasant and professional, and that we were able to return your priceless item. I was also happy to hear that Linda and Jennifer went above and beyond during your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will be sure to share your kind words with the staff. We hope to see you again soon.

Friendly people

The hotel was comfortable and pretty good attention. Clean bedrooms and bathrooms. Nicely people. All services, fast WiFi, easy to reach, besides the I 95 and has all facilities around. Is pretty well located. Totally recommended.

Date of stay: March 2019

Response from Redroof227, General Manager at Red Roof PLUS+ West Palm Beach

Responded 5 days ago

Thank you so very much for taking time from your schedule to post such an outstanding review. We are delighted that you enjoyed your stay with us here at the Red Roof Plus+ West Palm Beach. I was happy to hear that you felt we delivered great service, and that my staff was extremely helpful.It was also nice to hear you felt the property was conveniently located. It has been our goal to exceed our guest’s expectations and by reading your comments, we were successful. Your comments are very much appreciated. I will make sure I pass your kind words on to the rest of my staff. We look forward to serving you again the next time you are in town.

Track installer

So the lady at front desk by the name of ricara is very professional and made me feel welcome... Definitely will be back here... she had all the answers to my questions and was very happy always says good morning and have a nice day...

Date of stay: February 2019

Response from Redroof227, General Manager at Red Roof PLUS+ West Palm Beach

Responded 2 weeks ago

I appreciate your comments regarding your stay at the Red Roof-PLUS West Palm Beach. We always enjoy hearing about the positive experiences our guests have at our hotels. I was happy to hear you received outstanding service, and you felt our staff helped make your stay great. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will make sure to share your kind words with Ricara along with the rest of the staff. We hope to see you again soon.

Amazing experience all around

From the moment I checked in which they were so helpful with allowing me to do an early check in. Ricara was so pleasant and professional and the manager Kevin goes above and beyond to make sure that your well taken care of and if there's anything needed he's right on it. I…

Date of stay: February 2019

Response from Redroof227, General Manager at Red Roof PLUS+ West Palm Beach

Responded 2 weeks ago

Thank you for taking the time to post your comments on TripAdvisor, regarding your recent stay at the Red Roof-PLUS West Palm Beach. We strive to provide each and every guest with a clean room, great service, and at an affordable price. We truly appreciate your feedback to help us to continue to improve and provide our guests with the best lodging experience possible. Also, thank you for your kind words. We do our best to provide the best customer service possible. I will be sure to share your message with Ricara and the rest of our team. We hope to see you again in the near future.

Excellent Customer Service

I had an opportunity to stay at the Red Roof Inn Plus off Metrocentre Blvd East. Got to the hotel earlier than check-in time. Kevin and Ricara exceeded my expectations. They allowed me to check-in one of the rooms that was available without charging me extra. The room was very…

Date of stay: February 2019

Response from Redroof227, General Manager at Red Roof PLUS+ West Palm Beach

Responded 2 weeks ago

Thank you so much for taking the time to write such a nice review of your stay with us! I am glad to hear that your stay with us was so nice and that you'd gladly return to our hotel! Our staff is 100% the reason that our property is so nice. We are lucky to have employees who show up with a smile, and do their best to deliver exceptional customer service. I will be sure to pass your kind words on to Ricara as well. We look forward to your next visit!

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Was early in the morning but gives an idea of the room

More trash and butts...you get the picture...

Unfinished, unpainted rotting bath room door.

More peeling paint.

All those little specks are bugs in the light fixtures, every light had them, at least a dozen.

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Is Kevin a recent GM? I’ve seen pictures & reviews about having roaches & filth in the rooms. Just want to know if these were before Kevin or do I need to cancel my reservations??

Hello Vicki, I wanted to introduce myself. My name is Kevin, and I am the General Manager here at the Red Roof Plus in West Palm Beach. I took over as the GM of this property in April of this year. I have been with Red Roof for 8 years, and in my career have managed several hotels in multiple states (New York, Pennsylvania, and now Florida). Hopefully you will put your trust in myself and my staff during your trip. We will do everything possible to ensure your stay at our property is great. If you have any further questions, please feel free to reach out to us directly. Our phone number is 561-697-7710. We look forward to seeing you soon. Thanks, Kevin Furst - General Manager

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Do you have a mini- fridge in the rooms?

yes, bottles only if you booked through red roof direct as a member otherwise you have to go downstairs everyday and ask

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Do you have mini- fridge in room.

Yes, but some of the base rooms did not have one before remodeling this year.

How far is the hotel from the airport ?

It's about 10-15 minutes by car from the Hotel