Don’t stay so dirty I didn’t know a place could be this dirty !! Stain on bed, hair in bed, sheets are not changed. Bathroom is filthy, tub is worse. I am so disappointed in this stay. People need too get it together here.
Place looks more like a Motel. Staff at counter was very nice. Room was fine, bed cover stained in several places, phone didn't work (I informed the front desk but I was told they were changing the phone jack or something in their rooms). You are charged $2 for having a safe in your room. Towels need to be replaced (bring your own). Toilet is a trip, feels like is going to swallow you when you flush). Be ready to get scared. Very powerful pump lol. Room was very cold. Rate was low, so don't expect top notch. I've stayed at other Red Roof before and they have been way nicer, so was disappointed. Cracker Barrel is right in front of the Red Roof so is great for breakfast or any time meals. The area around it doesn't seem to be the greatest be careful while you travel around the area. I wanted to try the Pizza spot close by, but didn't look safe or like a place where I would eat so we had both our meals at Cracker Barrel.…
This is my favorite place to stay when I'm in West Palm Beach. Thanks to the great manager Kevin. I know every time I stay here it's 5 star experience. Rates are always reasonable. Rooms are always clean thanks to Jackie's hard work. Lou-Lou at front desk is very professional & knowledgeable. This is my home away from home. Edgar the other manager makes me feel like family. Also, I love the heated pool!
Firstly I'd like to thank Edgar the manager for helping me with all my needs & his professionalism. The front desk staff is always super helpful, thank Ezy. The rooms are super clean & always fresh towels available when ever I need. Security is always present. The rates are best in West Palm Beach! I have stayed here before so that is why I will continue to come back to this beautiful hotel.
Amazing place to stay! Great customer service. The manager Edgar he really goes above and beyond to make it such an incredible experience and stay! I truly recommend this hotel to everyone! I definitely will be back!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing