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Courtyard West Palm Beach

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Courtyard West Palm Beach
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193 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard West Palm Beach
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Showing 168: English reviews
Deerfield Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 7, 2015

PLEASE READ BEFORE YOU CONSIDER STAYING AT THIS HOTEL!!!!! BUGS! yup they have BUGS!!!!! Now I am not one to write a bad review (in fact this is my first ever negative review on trip advisor bc I have never in my life felt more passionate about telling my story) I would have given this hotel NEGATIVE stars if possible.... More 

Helpful?
2 Thank Samantha S
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard West Palm Beach with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations with the present of ghost ants. Please rest assured that this issue have been addressed. And we did take... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 15, 2015

Staff was friendly, the Bistro was delicious I recommend the buffalo chicken dip and the coleslaw. Price was 89.60. No parking fee and clean. Bed was very comfy, slept well. Balcony was a peaceful place to listen to the crickets and the palm trees sway, you can also hear the freeway but not too bad. Easy to find right off... More 

Helpful?
Thank Jennifer B
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard West Palm Beach was enjoyable More 

So Cal
Level Contributor
80 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed October 25, 2015

When I was initially greeted both on the phone and the front desk, it was clear the person knew the words as she spat them out at you. She did not represent the brand with her tatted chest showing while drinking her soda from Taco Bell. I was thinking that they must have a much lower standard in this area.... More 

Helpful?
Thank gr1069
677AndreaA, Front Office Manager at Courtyard West Palm Beach, responded to this review

You indicated in your response that your stay started off unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. More 

Clinton Township, Michigan
Level Contributor
130 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed October 6, 2015

Hotel is good in many ways. Rooms are very clean and one of the best hotels were have ever stayed at. Excellent service, soft beds, great location and a very pleasant staff. If we didn't buy a place at Connemara, we would stay here in the future.

Helpful?
1 Thank gwilczynski W
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience good luck with the new place. More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 1, 2015 via mobile

Came here for a business over night, I had low expectations based on the price. Was pleasantly surprised! The staff, front desk, house keepers and waitresses were incredibly nice and pleasant! The room was very nice too! Great stay!

Helpful?
1 Thank Laura B
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Laura B, Thank you for taking the time to complete a survey. We are delighted that your stay with the Courtyard West Palm Beach was enjoyable and we look forward to your return when visiting the Palm Beach area More 

Jacksonville, Florida
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 16, 2015 via mobile

This is a great hotel with great service and very friendly staff. The room I stayed in was nice and clean. Again, the staff has some of the same outstanding service I've come to know at the courtyard family. The only issue, is there isn't a place to eat during the lunch hour. However, the Bistro offers a good breakfast... More 

Helpful?
1 Thank Bruce4055
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area. Taking the time to complete our Survey and sharing your experience with the Courtyard West Palm Beach is appreciated. More 

Miami, Florida
Level Contributor
111 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed September 1, 2015

We stayed in a 2nd floor room with a view of the pool. We sat out on the balcony and enjoyed the quiet. The beds are soft but comfy. Everything is clean and pristine. I loved hanging out at the pool. The staff is friendly. There is a racetrack gas station that is close and cheaper for any snacks.

Helpful?
1 Thank Gareth F
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard West Palm Beach was enjoyable More 

Clarksville, Tennessee
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 27, 2015

The hotel was very clean and nice. Breakfast each morning was quick and good. This hotel was chosen for the price, but I had only had one problem, which was the TV. Channels went into and out of service, but did get better before I left.

Helpful?
2 Thank robin g
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard West Palm Beach was enjoyable we will address the issue with TV ensuring no such reoccurrence and thanks for staying with us More 

1 review
5 of 5 stars Reviewed August 26, 2015 via mobile

Greeted by Daniel at the front desk. Very friendly and processed the paperwork quickly, the room was clean and very quiet. Will stay there again when in the area. The parking lot was well lit and clean. AC was cold. Bathroom was clean and there was plenty of towels.

Helpful?
Thank Ric C
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area More 

nebraska
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed August 25, 2015

This is my second stay in this hotel. It's nice, a typical Courtyard. Today however they began to remodel the fourth floor and the entire hotel absolutely stinks of somekind of stain used on wood work. It is terrible. Front desk completely unresponsive.

Helpful?
Thank red12345nebraska
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review

Thanks for taking the time to review however this is posted at Courtyard Northpoint and your stay was at the Courtyard Airport at Centerpointe . Will notify the GM there of your comment. More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Courtyard West Palm Beach

Address: 600 Northpoint Pkwy, West Palm Beach, FL 33407-1946
Location: United States > Florida > West Palm Beach
Price Range: $82 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard West Palm Beach 3*
Number of rooms: 149
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Also Known As:
Courtyard West Palm Beach Hotel West Palm Beach
West Palm Beach Courtyard
West Palm Beach Marriott
Hotel Style:
#14 Business Hotel in West Palm Beach
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