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Courtyard West Palm Beach

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Courtyard West Palm Beach
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215 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard West Palm Beach
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Showing 189: English reviews
Hartford
Reviewed November 17, 2016

Average Courtyard. Old yet comfortable. The staff was very efficient and friendly. A good place to stay at a reasonable price considering it's close to downtown West Palm Beach. I recommend the property and will stay here again next visit to the area.

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Helpful?
Thank steve375
677andreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thanks for taking the time to review your stay. The staff is very pleased to have meet your needs.

Reviewed November 1, 2016

people are really nice in that hotel, the bed is so comfortable, it is really clean, the location is easy to find! i did not have time to use the gym facilities, but next time i would! bathrooms are super clean!

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Helpful?
Thank Rosine B
677andreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thanks for taking the time for a wonderful review

Naples, Florida
Reviewed October 30, 2016 via mobile

After a very long day of travel we were greeted with an above average welcoming front desk receptionist who made sure our requests were fulfilled. The property is clean, has ample parking, is in a luscious setting, is 12 minutes from the airport and not too far from downtown West Palm. The weekend rates are great because it is nestled...

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Helpful?
Thank BBurns17
677andreaA, Owner at Courtyard West Palm Beach, responded to this review

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area.

london
Reviewed October 30, 2016 via mobile

Booked for first night after flying to Miami on our way north. Easy to find. Very helpful staff. Good size suite but decor really needs updating. Mattress awful. All round basic. But then it is good value. I guess you get what you pay for.

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Helpful?
Thank drrich
677andreaA, Manager at Courtyard West Palm Beach, responded to this review

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Reviewed October 12, 2016

My wife and I were evacuated from a resort on Singer Island during Hurricane Matthew. We chose the Courtyard Marriott as our sanctuary and so glad we did. The staff there at Courtyard Marriott were simply outstanding. Starting with the Operations Manager Marva Campbell and her staff; Julie, Princess, Taron, Terrence and Meloni, we were treated like royalty. During this...

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Helpful?
Thank Gary W
677andreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the...

Tampa, Florida
Reviewed October 9, 2016

We stayed during Hurricane Matthew and were happy to get a room on short notice. The property is great and up to date. Room was very clean and comfortable. I was impressed the hotel allowed their employees families to stay at the hotel so that the employees could work worry free about their families. The hotel was full with power...

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Helpful?
Thank photoguy_10
677andreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area. Taking the time to complete our Survey and sharing your experience with the Courtyard West Palm Beach is appreciated.

Greater New York
Reviewed September 30, 2016

Room was large and comfortable. Unfortunately there was a weird smell like heating oil, our key cards would stop working once or twice a day (we were there four days and others were having the same problem) and the fire alarm went off four times in one day (including 12:30 at night).

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Helpful?
Thank WayneC64
677andreaA, Manager at Courtyard West Palm Beach, responded to this review

You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

Brno, Jihomoravsky Kraj, Czech Republic
Reviewed September 17, 2016

This hotel is quite big, rooms look fine. We had king size bed and sofa, view to the parking lot. Parking available outside of the building. There is a bar/restaurant in the lobby, We haven´t tried it but they serve breakfast.

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Thank Jeannieee
677andreaA, Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard West Palm Beach. As a VALUED GUEST please rest assured that your comments will be shared among our team to continue to strive to build our hotel operations. sincerely, Marva Campbell Operations Manager

Bluffton, South Carolina
Reviewed September 14, 2016

The room was very clean and comfortable. The location of the hotel is excellent. Taron, front desk, is outstanding!! He demonstrates excellent service with such a positive attitude. Taron represents the Marriott very well. I will stay here again! I recommend this hotel.

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Helpful?
Thank MaryA07
677andreaA, Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard West Palm Beach. As a VALUED GUEST, we are very happy to have the opportunity to serve you and delighted to welcome you back if you decide to visit the West Palm Beach area. As we strive to deliver...

Orlando, Florida
Reviewed September 12, 2016 via mobile

I stayed here with a couple of friends. We only stayed for 1 night, but we all loved our room and the hotel itself was nice. The room was very clean, the beds were really comfortable, the adjustable AC unit was nice, we had a pretty view of the pool from our balcony, the flat-screen tv worked, the wifi worked,...

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Helpful?
Thank Kate123992
677andreaA, Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard West Palm Beach. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Please rest assured that your comments have been shared...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Courtyard West Palm Beach

Address: 600 Northpoint Pkwy, West Palm Beach, FL 33407-1946
Location: United States > Florida > West Palm Beach
Price Range: $143 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard West Palm Beach 3*
Number of rooms: 149
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Also Known As:
Courtyard West Palm Beach Hotel West Palm Beach
West Palm Beach Courtyard
West Palm Beach Marriott
Hotel Style:
#14 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard West Palm Beach staff and other travelers.
2 questions
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Questions? Get answers from Courtyard West Palm Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great a accessibility to 95”
 of 5 bubbles joegabriel, 3 weeks ago | Read review
“Top floor is always the best!”
 of 5 bubbles fern23, Dec 14, 2016 | Read review
“Any room is fine.”
 of 5 bubbles HyR_12, Dec 7, 2016 | Read review
“Ask for a pool view. The parking lot is lacking”
 of 5 bubbles davidmeyer, Aug 22, 2016 | Read review
“Corner suites are really nice and sunny.”
 of 5 bubbles 460hono, Apr 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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