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Courtyard West Palm Beach

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Courtyard West Palm Beach
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187 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Jupiter, Florida
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for a family event. The staff was friendly and helpful. The room was very clean and comfortable. Common areas were spotless. Check-in was effortless and took just a few minutes. Chocolate bar is a nice touch.

Helpful?
Thank Brad G
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard West Palm Beach was enjoyable More 

West Palm Beach, Florida
1 review
4 of 5 stars Reviewed 1 week ago

We stayed here while our house was remodeled. Staff is super attentive and friendly. Hotel room quiet and clean. Bistro food delicious. I simply do not understand the negative reviews. It's a great place and a good value

Helpful?
Thank natalepeggy
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area. Taking the time to complete our Survey and sharing your experience with the Courtyard West Palm Beach is appreciated. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I was at the Courtyard Marriott for a few days in June and Teron, Courtney and Matthew were fantastic. On my first day I was quite disoriented and hungry and Teron was sure to enthusiastically give me directions to the closest restaurants outside the hotel. Another day I was trying to buy a beverage, but the machine would not scan... More 

Helpful?
Thank Juliet G
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. More 

Palm Beach Gardens, Florida
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

The General mgr. Rebecca Gabriel made this beautiful newly remodeled courtyard as her own. She knows most of the names of her customers / friends. The same can be said about her beautiful / professional director of sales & front desk mgr. Plus all the front desk employees. When I am staying in this courtyard I feel happy & relax.... More 

Helpful?
Thank CharbelBaraket
Louisiana
Level Contributor
305 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed June 22, 2016 via mobile

Just an ok stay. Room rate was around but under $100 so it was ok. Room had a bit of a smell but not bad. This is an older courtyard with a newly remodeled lobby but the rooms are dated. Lobby was nice and the courtyard looked relaxing. Easy access to insterstate but did not hear insterstate noise.

Helpful?
Thank jthwrh
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future More 

Hammonton
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 15, 2016 via mobile

The room was in excellent condition super clean. Staff was always willing to help had a great stay. The pool was immaculate. I would not mind staying here again. I recommend this hotel. Near shopping areas and restaurants. Nice and spacious rooms.

Helpful?
Thank georginav214
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area More 

moonhope
Level Contributor
137 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed May 29, 2016 via mobile

Great price for a Friday night (sub $100 and extra discount with Triple A.) Very modernized, clean and fairly close to many local sights/beaches. Honestly would have given it a 5 if not in a commercial area (beside office buildings) and if it were not right on Interstate 95. However, the rooms have ac units with a fan setting. Wonderful... More 

Helpful?
Thank moonhope
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 20, 2016 via mobile

Room was very nice. Wear socks or slippers, the floor left our feet black. You could hear everything from through the door. Very loud guests. Doors had a rather larger gap under door. But for the eye can see, it was a nice place. There was a homeless camp out behind the hotel along i-95 behind a barbed wire fence.... More 

Helpful?
Thank Rebekah R
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review

As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. More 

A TripAdvisor Member
5 of 5 stars Reviewed May 19, 2016 via mobile

We stayed at this hotel for 8 days. We were very much impressed with the customer service provided by Andrea, General Manager. She was very friendly, caring and always made sure that we were happy throughout our stay. Though she is the General Manager, we were surprised to find her working side by side with the other staff at Bistro... More 

Helpful?
Thank A TripAdvisor Member
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Look forward to your return More 

Orlando, Florida
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 8, 2016 via mobile

Overall this hotel is convenient for what business I was conducting in town. The hotel staff was great upon arrival and recognized my mobile check-in. The room that I had overlooked the courtyard. The only negative I would say about this hotel is that housekeeping was already knocking on my door at 7:30am. I guess it was my fault for... More 

Helpful?
Thank gqboy13
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me. 561 640 9000 x 601 More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Courtyard West Palm Beach

Address: 600 Northpoint Pkwy, West Palm Beach, FL 33407-1946
Location: United States > Florida > West Palm Beach
Price Range: $86 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard West Palm Beach 3*
Number of rooms: 149
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Also Known As:
Courtyard West Palm Beach Hotel West Palm Beach
West Palm Beach Courtyard
West Palm Beach Marriott
Hotel Style:
#14 Business Hotel in West Palm Beach
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