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    Courtyard West Palm Beach

    600 Northpoint Pkwy, West Palm Beach, FL 33407-1946
    +1 844-631-0595
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    12/25/2017 12/26/2017
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    $162
    $149
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    Traveler (47)
    Room & Suite (24)
    Pool & Beach (8)
    Overview
    • Excellent36%
    • Very good33%
    • Average18%
    • Poor7%
    • Terrible6%
    Travelers talk about
    “chocolate bar” (6 reviews)
    “front desk” (51 reviews)
    “small balcony” (3 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Courtyard West Palm Beach
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    Rooms
    Dec 25Dec 26
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (252)
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    1 - 5 of 222 reviews

    Reviewed 3 days ago

    We booked a room back in September, had issues checking in. Apparently staff got our dates confused (when we spoke to them after they said the site we used gave them different dates) but we showed them our reservation papers with the website and they...More

    Thank Mariam S
    Reviewed 3 weeks ago via mobile

    Initial impression—lobby is nice and appears to have been fairly recently updated. Front desk employee was very nic and helpful. The rooms were a bit musty with old carpet. I was afraid to walk barefoot in my room. The bedding was new and nice, but...More

    Thank KES1024
    Response from Matthew M, Manager at Courtyard West Palm BeachResponded 2 weeks ago

    Dear, KES1024 Thank you for taking the time to write a review. Please come back and stay with us again. Thank you, Matthew McCurry Operations Manager

    Reviewed 4 weeks ago via mobile

    This hotel was not up to Marriott standards. Upon check in the room was musty and dirty. There was urine on the bathroom floor and toilet seat. There was hair and black specs of something in the bed. Since we arrived late and were exhausted...More

    1  Thank alspeer67
    Response from 677andreaA, Manager at Courtyard West Palm BeachResponded 4 weeks ago

    Your valued feedback highlighted a number of areas for improvement that I have since shared with the team.Please accept our sincere apologies for the inconvenience you may have experienced

    Reviewed November 10, 2017

    My husband and I stayed here during a business trip. First impression walking in the front door was that it was a quaint, modern hotel but there's very little signage to let you know where to go to even get to the elevator, other than...More

    1  Thank Ann K
    Response from Matthew M, Manager at Courtyard West Palm BeachResponded 4 weeks ago

    Dear Ann K, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard West Palm Beach. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short...More

    Reviewed October 13, 2017

    We stayed here the middle of 9/2017. We had the room reserved a month or so in advance. We got to the hotel around 5pm on our day of check and they were all book except for 2 rooms so we were lucky to get...More

    2  Thank CJ603
    Response from 677andreaA, Manager at Courtyard West Palm BeachResponded October 16, 2017

    As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service.

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Outdoor pool
    • Bar/Lounge
    • Tennis Court
    • Heated pool
    Details
    • Price range
    • $116 - $292 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Business Hotel in West Palm Beach
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 149
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Priceline, Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, Hotwire, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Courtyard West Palm Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • West Palm Beach
    • Also Known As
    • Courtyard West Palm Beach Hotel West Palm Beach ,
    • West Palm Beach Marriott ,
    • West Palm Beach Courtyard
    Add Photo Photos
    Traveler (47)
    Room & Suite (24)
    Pool & Beach (8)
    Dining (3)
    Hotel & Grounds (36)
    Bathroom (4)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 34 hotels in West Palm Beach
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    4.30 miles away
     
    Homewood Suites West Palm Beach
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    katlynnbeal
    June 20, 2016|
    AnswerShow all 4 answers
    Response from 677andreaA | Property representative |
    Yes
    0
    Votes
    Deborah W
    August 2, 2015|
    AnswerShow all 2 answers
    Response from Jslat1 | Reviewed this property |
    I'm not sure Rapids was in walking distance.... I didn't see a waterpark. I would call hotel and ask
    0
    Votes
    Room Tips
    "Corner Suites Are Larger And Sunny Also Quierter"
    Read review
    "Pool view is the best !! Do not get street view especially if you been driving all day."
    Read review
    "Avoid handicap rooms -- inconvenient to use for those of us who not need the special facilities."
    Read review
    "The hotel is adjacent to I-95 so it's probably quieter on the side away from the freeway."
    Read review
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