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Courtyard West Palm Beach

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Courtyard West Palm Beach
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197 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Brno, Jihomoravsky Kraj, Czech Republic
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is quite big, rooms look fine. We had king size bed and sofa, view to the parking lot. Parking available outside of the building. There is a bar/restaurant in the lobby, We haven´t tried it but they serve breakfast.

Helpful?
Thank Jeannieee
677andreaA, Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard West Palm Beach. As a VALUED GUEST please rest assured that your comments will be shared among our team to continue to strive to build our hotel operations. sincerely, Marva Campbell Operations Manager More 

Bluffton, South Carolina
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was very clean and comfortable. The location of the hotel is excellent. Taron, front desk, is outstanding!! He demonstrates excellent service with such a positive attitude. Taron represents the Marriott very well. I will stay here again! I recommend this hotel.

Helpful?
Thank MaryA07
677andreaA, Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard West Palm Beach. As a VALUED GUEST, we are very happy to have the opportunity to serve you and delighted to welcome you back if you decide to visit the West Palm Beach area. As we strive to deliver... More 

Orlando, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here with a couple of friends. We only stayed for 1 night, but we all loved our room and the hotel itself was nice. The room was very clean, the beds were really comfortable, the adjustable AC unit was nice, we had a pretty view of the pool from our balcony, the flat-screen tv worked, the wifi worked,... More 

Helpful?
Thank Kate123992
677andreaA, Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard West Palm Beach. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Please rest assured that your comments have been shared... More 

Akron, Ohio
1 review
3 of 5 stars Reviewed 2 weeks ago

It was ok. They didn't empty the trash cans outside for 3 days. I had to ask for them to change the sheets and fill the coffee. It was clean though inside and everyone who worked there was super helpful and friendly. The area its located in is definitely not one of the best areas as well.

Helpful?
Thank preci0us27
677andreaA, Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard West Palm Beach. As the cleanliness of our hotel is a key priority, I am very sorry that we fell short of your expectations. Please rest assured that your comments have been shared with the entire team in an... More 

Tampa, Florida
Level Contributor
258 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
3 of 5 stars Reviewed August 22, 2016

The property is aged quite a bit. Our room had a broken window and the toilet was about to fall over. The bed was comfortable, but the sound of the doors slamming all night was irritating. I don't think the hotel was sold out, so not being offered an upgrade as a Gold Member was off-putting. We were stuck in... More 

Helpful?
Thank davidmeyer
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review

You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. More 

Pittsburgh, Pennsylvania
Level Contributor
4 reviews
5 of 5 stars Reviewed August 19, 2016

My family and I had an AWESOME stay at this hotel. Our family of 7 traveled to Florida for vacation and Taron the front desk attendant was AWESOME. We got there late in the evening and were booked at another hotel and left there because of the facility was horrible. Taron was kind, helpful and gave us 100% top quality... More 

Helpful?
Thank bilitab
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area. Taking the time to complete our Survey and sharing your experience with the Courtyard West Palm Beach is appreciated. More 

1 review
4 of 5 stars Reviewed August 10, 2016 via mobile

Suitable for a quick trip ! Nice comfy bed and rooms! The pool was great and stays open pretty late! Front desk was helpful with helping me find food locally... Pretty much any fast food restaurant you can think of is near. I found M&Ms in my bed which was my only problem with the hotel !

Helpful?
Thank Ashantẻ W
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Dear Quick trip, Thank you for taking the time to complete our Survey. We are delighted that your stay with the Courtyard West Palm Beach was enjoyable. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the... More 

Jupiter, Florida
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 27, 2016

We stayed here for a family event. The staff was friendly and helpful. The room was very clean and comfortable. Common areas were spotless. Check-in was effortless and took just a few minutes. Chocolate bar is a nice touch.

Helpful?
Thank Brad G
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard West Palm Beach was enjoyable More 

West Palm Beach, Florida
1 review
4 of 5 stars Reviewed July 17, 2016

We stayed here while our house was remodeled. Staff is super attentive and friendly. Hotel room quiet and clean. Bistro food delicious. I simply do not understand the negative reviews. It's a great place and a good value

Helpful?
Thank natalepeggy
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area. Taking the time to complete our Survey and sharing your experience with the Courtyard West Palm Beach is appreciated. More 

2 reviews
5 of 5 stars Reviewed July 14, 2016

I was at the Courtyard Marriott for a few days in June and Teron, Courtney and Matthew were fantastic. On my first day I was quite disoriented and hungry and Teron was sure to enthusiastically give me directions to the closest restaurants outside the hotel. Another day I was trying to buy a beverage, but the machine would not scan... More 

Helpful?
Thank Juliet G
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Courtyard West Palm Beach

Address: 600 Northpoint Pkwy, West Palm Beach, FL 33407-1946
Location: United States > Florida > West Palm Beach
Price Range: $81 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard West Palm Beach 3*
Number of rooms: 149
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Also Known As:
Courtyard West Palm Beach Hotel West Palm Beach
West Palm Beach Marriott
West Palm Beach Courtyard
Hotel Style:
#14 Business Hotel in West Palm Beach
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