We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We booked a room back in September, had issues checking in. Apparently staff got our dates confused (when we spoke to them after they said the site we used gave them different dates) but we showed them our reservation papers with the website and they...More
Initial impression—lobby is nice and appears to have been fairly recently updated. Front desk employee was very nic and helpful.
The rooms were a bit musty with old carpet. I was afraid to walk barefoot in my room. The bedding was new and nice, but...More
Response from Matthew M, Manager at Courtyard West Palm BeachResponded 2 weeks ago
Thank you for taking the time to write a review. Please come back and stay with us again.
This hotel was not up to Marriott standards. Upon check in the room was musty and dirty. There was urine on the bathroom floor and toilet seat. There was hair and black specs of something in the bed. Since we arrived late and were exhausted...More
1 Thank alspeer67
Response from 677andreaA, Manager at Courtyard West Palm BeachResponded 4 weeks ago
Your valued feedback highlighted a number of areas for improvement that I have since shared with the team.Please accept our sincere apologies for the inconvenience you may have experienced
My husband and I stayed here during a business trip. First impression walking in the front door was that it was a quaint, modern hotel but there's very little signage to let you know where to go to even get to the elevator, other than...More
1 Thank Ann K
Response from Matthew M, Manager at Courtyard West Palm BeachResponded 4 weeks ago
Dear Ann K,
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard West Palm Beach.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short...More
We stayed here the middle of 9/2017. We had the room reserved a month or so in advance. We got to the hotel around 5pm on our day of check and they were all book except for 2 rooms so we were lucky to get...More
2 Thank CJ603
Response from 677andreaA, Manager at Courtyard West Palm BeachResponded October 16, 2017
As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service.
$116 - $292 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#14 Business Hotel in West Palm Beach
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
TripAdvisor is proud to partner with Marriott, Priceline, Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, Hotwire, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Courtyard West Palm Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.