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Courtyard West Palm Beach

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Courtyard West Palm Beach
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207 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Orlando, FL
Reviewed 3 days ago NEW

This Courtyard is clean and convenient to West Palm Beach (and the outlets), The rooms are large and quiet (no road noise that we could hear). And, the nightly rate is very fair. What makes this a better than expected Marriott hotel is the staff. From the friendly greeting to the most helpful attitudes, it's a pleasure. On our recent...

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Helpful?
Thank Hy R
677andreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thanks for taking the time to share your experience with us. We look forward to your return

Reviewed 3 days ago NEW

The only TRUE redeeming qualities of this property are the location (right off of the 95) and the staff (helpful, wonderful) - unless you're counting the cleaning staff; that's something completely different. My husband and I stayed here on a one-night getaway after we were visiting downtown West Palm. I don't think I really could have stomached much more than...

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Helpful?
Thank Tarisse S
677andreaA, General Manager at Courtyard West Palm Beach, responded to this review

You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. Please...

Wilmington, DE
Reviewed 3 weeks ago

It's been a few years since I visited this Courtyard. The Bistro has been upgraded since my last visit. Check in was fine but I had key problems. It took two trips back to the front desk to get that fixed but the staff was friendly. Then, I had a problem with the room clock. The time was wrong and...

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Helpful?
Thank Woodstock1968
677andreaA, General Manager at Courtyard West Palm Beach, responded to this review

I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the issue with the key and clock. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future.

Hartford
Reviewed 3 weeks ago

Average Courtyard. Old yet comfortable. The staff was very efficient and friendly. A good place to stay at a reasonable price considering it's close to downtown West Palm Beach. I recommend the property and will stay here again next visit to the area.

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Helpful?
Thank steve375
677andreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thanks for taking the time to review your stay. The staff is very pleased to have meet your needs.

Reviewed November 1, 2016

people are really nice in that hotel, the bed is so comfortable, it is really clean, the location is easy to find! i did not have time to use the gym facilities, but next time i would! bathrooms are super clean!

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Helpful?
Thank Rosine B
677andreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thanks for taking the time for a wonderful review

Naples, Florida
Reviewed October 30, 2016 via mobile

After a very long day of travel we were greeted with an above average welcoming front desk receptionist who made sure our requests were fulfilled. The property is clean, has ample parking, is in a luscious setting, is 12 minutes from the airport and not too far from downtown West Palm. The weekend rates are great because it is nestled...

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Helpful?
Thank BBurns17
677andreaA, Owner at Courtyard West Palm Beach, responded to this review

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area.

london
Reviewed October 30, 2016 via mobile

Booked for first night after flying to Miami on our way north. Easy to find. Very helpful staff. Good size suite but decor really needs updating. Mattress awful. All round basic. But then it is good value. I guess you get what you pay for.

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Helpful?
Thank drrich
677andreaA, Manager at Courtyard West Palm Beach, responded to this review

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Reviewed October 12, 2016

My wife and I were evacuated from a resort on Singer Island during Hurricane Matthew. We chose the Courtyard Marriott as our sanctuary and so glad we did. The staff there at Courtyard Marriott were simply outstanding. Starting with the Operations Manager Marva Campbell and her staff; Julie, Princess, Taron, Terrence and Meloni, we were treated like royalty. During this...

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Helpful?
Thank Gary W
677andreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the...

Tampa, Florida
Reviewed October 9, 2016

We stayed during Hurricane Matthew and were happy to get a room on short notice. The property is great and up to date. Room was very clean and comfortable. I was impressed the hotel allowed their employees families to stay at the hotel so that the employees could work worry free about their families. The hotel was full with power...

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Helpful?
Thank photoguy_10
677andreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area. Taking the time to complete our Survey and sharing your experience with the Courtyard West Palm Beach is appreciated.

Greater New York
Reviewed September 30, 2016

Room was large and comfortable. Unfortunately there was a weird smell like heating oil, our key cards would stop working once or twice a day (we were there four days and others were having the same problem) and the fire alarm went off four times in one day (including 12:30 at night).

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Helpful?
Thank WayneC64
677andreaA, Manager at Courtyard West Palm Beach, responded to this review

You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Courtyard West Palm Beach

Address: 600 Northpoint Pkwy, West Palm Beach, FL 33407-1946
Location: United States > Florida > West Palm Beach
Price Range: $84 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard West Palm Beach 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard West Palm Beach Hotel West Palm Beach
West Palm Beach Marriott
West Palm Beach Courtyard
Hotel Style:
#14 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard West Palm Beach staff and other travelers.
2 questions
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Questions? Get answers from Courtyard West Palm Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any room is fine.”
 of 5 bubbles HyR_12, 3 days ago | Read review
“Ask for a pool view. The parking lot is lacking”
 of 5 bubbles davidmeyer, Aug 22, 2016 | Read review
“Corner suites are really nice and sunny.”
 of 5 bubbles 460hono, Apr 20, 2016 | Read review
“Rooms on the pool/courtyard side are lovely”
 of 5 bubbles LindaB75, Apr 13, 2016 | Read review
“Keep driving.”
 of 5 bubbles 273edwardd, Apr 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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