Had the most amazing weekend at this adorable boutique resort in Vero Beach. The atmosphere, the food and the service was top notch! My friends and I were served at the pool the whole weekend by Saul and he provided the best service I’ve ever experienced anywhere. He was very friendly and anticipated our needs, made sure we were taken care of and hustled all day with a smile on his face. Thanks for the amazing weekend!!
A great resort to go to that has all your needs. The beachfront rooms are the greatest. Great views of the beach & ocean. Close to the pool for breakfast or lunch. Servers are usually smiling and know their jobs. They have a great bar for Happy Hour with Drinks and menu. ⁰Also a good dinner menu for their Wave restaurant. You will never be bored there is lots to do at this location. We will be joining my daughter & husband there in two weeks can't wait. ⁰
While not an inexpensive resort, it was truly worth it for a special occasion. Went for a destination wedding and would definitely stay again for a treat. Staff was wonderful, room was VERY comfortable and the spa, pool and fitness center were exceptional
Spent three days here. Excellent location right on the beach with nearby (walking distance ) dining and shopping options. Beach umbrella and chair service was very accommodating and included. The room (beachfront king) was tastefully designed with plenty of storage , beautiful teak bed, and a large shower. The balcony with an outstanding view was large with two chairs and a small table. A small refrigerator is within the room. The pool area is very nice ; excellent towel & cocktail service. There is complimentary morning coffee within the restaurant. I have to say all of the staff we encountered were so welcoming and helpful. Excellent customer service skills are definitely reinforced here. Two standouts were Christina at the front desk and Robert Mauser at the valet /bellhop station. Both were so accommodating and personable. The hotel restaurant was excellent; I highly recommend the Cuban dishes. The hotel is on the higher end in terms of cost but definitely worth it for service, convenience, included extras, and quality.…
What an OUTSTANDING experience we had at Costa d'Este Beach Resort & Spa. From the moment we arrived, the GM Chad went above and beyond. I love a Manger like Chad and Asst Ann, who are on top of everything- VERY IMPRESSIVE. My husband and I were treated like royalty. The level of Customer Service here is beyond excellent. The rooms are just beautiful and you truly feel like you are at a private "Miami feel" Boutique Hotel. THANK YOU Costa d'Este Beach Resort & Spa, and Chad, for such an amazing experience. We are so grateful.
We were here for a wedding and they did a fantastic job with the wedding and overall. Pool staff was perfect- great friendly bartender, wait staff, pool attendants, etc. Drinks delivered poolside and at the beach. Super clean always. Very impressed! Paul at the pool is awesome- went above and beyond to help everyone. Beds and pillows very comfy and gorgeous large shower. Beautiful restaurant and bar! Can’t say enough good things. We’ll be back!!
It has the potential to be a great place to visit. However this was not my experience. The front desk staff had multiple issues. It feels like they keep charging my credit card. They tried to put me in the worst room in the hotel, even though there were better ones. The didn't clean the room even when asked. When I did point these things out, they did make changes, unfortunately, I should not have had to ask for help.
A+++++++++ from start to finish every staff member went above and beyond to make our trip unforgettable. from the moment we checked in til the time we checked out everything was perfect. defiantly a hidden gem!
What an amazing time! Our group felt like VIPs as the customer service is top notch. Great drinks, good food, amazing people, and stunning views. The ocean was a bit rough so we did not get to use all of the amenities but there was so much available. Great pool! Bicycles too. We did not want to go home!
Well maintained boutique resort directly on the Atlantic. Clean facility, comfortable rooms with a very nice bathroom, high touch service and pleasant demeanor from all staff, very good onsite restaurant with Cuban influence. Several worthwhile amenities included in resort fee.